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New Relic Reviews & Product Details - Page 33

New Relic Overview

What is New Relic?

New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and the software life cycle. There are an estimated 25 million engineers in the world across more than 25 distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and predictable user-based pricing. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.

New Relic Details
Product Website
Languages Supported
English
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Product Description

New Relic is the industry's largest and most comprehensive cloud-based instrumentation platform to help customers create more perfect software.

How do you position yourself against your competitors?

New Relic is the most powerful cloud-based observability platform built to help engineers create more perfect software. It includes a Telemetry Data Platform to ingest, analyze and alert on all your metrics, events, logs, and traces, Full-Stack Observability to easily visualize and troubleshoot your entire software stack in one connected experience, and Applied Intelligence to detect, understand, and resolve incidents faster.

There are five main things that make New Relic different:

✓ Instrument everything with petabyte scale to eliminate blind spots.
✓ Observe everything with unprecedented visibility into your entire estate.
✓ Harness AI & ML to detect failures quickly and reduce alert fatigue.
✓ Build your own tailored visualizations and tap into an ecosystem of custom apps with programmability.
✓ Predictable, usage-based billing that is easy to manage.


Seller Details
Seller
New Relic
Company Website
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@newrelic
68,477 Twitter followers
LinkedIn® Page
www.linkedin.com
2,827 employees on LinkedIn®
Ownership
NYSE: NEWR
Total Revenue (USD mm)
$599
Description

The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.


Kasey K.
KK
Overview Provided by:

Recent New Relic Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"very good by default setup"
Very well tailored for a quick productive environment
SG
Sanket G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best APM tool for web and mobile application"
Application Performance Monitoring (APM) is fantastic tool. It gives us lot of insights from our production applications. We make decisions of infr...
Кристиан .
К
Кристиан .Enterprise (> 1000 emp.)
5.0 out of 5
"Best Monitoring Solution out there!"
The most comprehensive and full monitoring. Nothing comes even close to the amount of monitoring that is allows!
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

New Relic Media

New Relic Demo - Telemetry Data Platform
The single source of truth for all your operational data ✓ 300+ agents and integrations, including OpenTelemetry, so you can ingest and store all of your operational data, including logs, in one place ✓ Query with lightning-fast response times ✓ New Relic One + Grafana Dashboards ✓ R...
New Relic Demo - Full-Stack Observability
Visualize, analyze, and optimize your entire software stack from one place ✓ Monitor your distributed services, applications, and serverless functions, no matter how or where they’re developed ✓ Understand what’s happening in your infrastructure, cloud resources, containers, and clusters ...
New Relic Demo - Applied Intelligence
Instantly detect, diagnose, and resolve issues before customers notice ✓ Proactively detect and explain anomalies ✓ Reduce alert fatigue and prioritize the issues that matter most ✓ Diagnose and respond to incidents faster
New Relic Demo - Debug faster with Pixie
Drill down into services without modifying source code, giving you: ✓ Live debugging with no sampling. ✓ Real-time service, DNS, and network flow graphs to show intra-cluster communication and latency. ✓ Flamegraphs to see slow-running code and cluster resource consumption.
New Relic Demo - Get instant, no-code observability
Pixie auto-telemetry monitors every service instantly. And because Pixie is language-agnostic, there’s no instrumentation expertise needed. With Pixie and New Relic's Kubernetes integration, you'll get detailed performance data for: ✓ Kubernetes infrastructure and events ✓ Prometheus metri...
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Video Reviews

484 New Relic Reviews

4.3 out of 5
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484 New Relic Reviews
4.3 out of 5
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4.3 out of 5

New Relic Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for New RelicQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

UI and Usability of this tool is simply the best. Easy to setup and configure based on need. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Server setup details can be improved a bit to make it user friendly. Rest all works good Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Nothing to report Review collected by and hosted on G2.com.

Verified User in Computer Software
CC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

It is very easy to configure. I can see the results in Newrelic page very quickly Review collected by and hosted on G2.com.

What do you dislike about New Relic?

If something goes wrong the whole app goes down Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Getting metrics of my Java app Review collected by and hosted on G2.com.

Eugene B.
EB
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about New Relic?

Installation process very easy and it was no difficulties along the way. The interface is very intuitive. Their free plan allows to use it even for very small projects/companies. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Android/iOS app is buggy and not many features, so checking performance on the go is not so comfortable. Price is not that big, but it basically doubles the cost of a server. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

As it has a free version and very easy installation process, it is definitely worth trying. For small companies/projects basically, there are no close competitors to this product. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Identifying errors and performance problems before our users will report them via support requests. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

You ability to quickly see utilized resources, and any change that may have occurred is unparalleled. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

We found a memory leak and it wasn't handled well by support, they were fairly responsive, but weren't helpful. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Having a way of quickly investigating alerts, or other reported issues. Review collected by and hosted on G2.com.

Peter M.
PM
Founder/CEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Whenever there is a crash now you can get it coming to you Review collected by and hosted on G2.com.

What do you dislike about New Relic?

nothing to dislike, maybe the price. but nothing is free Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

mobile apps Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Gives amazing detail as to the events and usage and errors on a php server. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Very expensive. We're still just using the free trial... I think it'll be a while before we'd pay for the full version. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

None, it's great, give it a try. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

It catches php errors that our normal logging doesn't, including performance problems. Review collected by and hosted on G2.com.

John (Jack) R.
JR
Chief Security Officer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

We are migrating to new relic from datadog. The cost savings was amazing. Bill dropped from 400k to less than 100k Review collected by and hosted on G2.com.

What do you dislike about New Relic?

UI is a little clunky. It’s not too bad but could use some work. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

We chose it mostly because of costs, but the support has been amazing. They’ve adapted their platforms for our needs. Great for production insights. Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Customizable panels and dashboards are great for sitting is just what we need. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Documentation is rough and they keep adding it changing stuff. It's hard to keep up or even know what you "need" Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Monitoring our infrastructure and automatically alerting Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

nice, flexible dashboards for monitors

supports SAML standard Review collected by and hosted on G2.com.

What do you dislike about New Relic?

as our needs are relatively simple, there isn't much we've found that we dislike about it. I guess if it was nitpicking, I'd say it would be nice to be able to view more than 1 application at a time on a dashboard. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

New Relic helps us display monitors for critical applications on a dashboard in our office so we will know if there have been any recent issues or spikes. Review collected by and hosted on G2.com.

Levan V.
LV
Full-stack Developer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

I like the variety of functionality. Lots of ways to track events and processes on server and web applications. Also we have set up server downtime alerts to make sure our services are 100% available to users. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Pricing is a bit expensive for many types of projects, lets say startups. Some discounts will be great for small and non-profit organizations. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

You'll need some access right on your server to install new relic. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

We make sure our servers are up and running and out applications are doing well. We monitor all this with New Relic server monitoring and APM. Review collected by and hosted on G2.com.