Save to My Lists
Paid
Claimed
Optimized for quick response

New Relic Reviews & Product Details - Page 32

New Relic Overview

What is New Relic?

New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and the software life cycle. There are an estimated 25 million engineers in the world across more than 25 distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and predictable user-based pricing. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.

New Relic Details
Product Website
Languages Supported
English
Show LessShow More
Product Description

New Relic is the industry's largest and most comprehensive cloud-based instrumentation platform to help customers create more perfect software.

How do you position yourself against your competitors?

New Relic is the most powerful cloud-based observability platform built to help engineers create more perfect software. It includes a Telemetry Data Platform to ingest, analyze and alert on all your metrics, events, logs, and traces, Full-Stack Observability to easily visualize and troubleshoot your entire software stack in one connected experience, and Applied Intelligence to detect, understand, and resolve incidents faster.

There are five main things that make New Relic different:

✓ Instrument everything with petabyte scale to eliminate blind spots.
✓ Observe everything with unprecedented visibility into your entire estate.
✓ Harness AI & ML to detect failures quickly and reduce alert fatigue.
✓ Build your own tailored visualizations and tap into an ecosystem of custom apps with programmability.
✓ Predictable, usage-based billing that is easy to manage.


Seller Details
Seller
New Relic
Company Website
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@newrelic
68,477 Twitter followers
LinkedIn® Page
www.linkedin.com
2,827 employees on LinkedIn®
Ownership
NYSE: NEWR
Total Revenue (USD mm)
$599
Description

The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.


Kasey K.
KK
Overview Provided by:

Recent New Relic Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"very good by default setup"
Very well tailored for a quick productive environment
SG
Sanket G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best APM tool for web and mobile application"
Application Performance Monitoring (APM) is fantastic tool. It gives us lot of insights from our production applications. We make decisions of infr...
Кристиан .
К
Кристиан .Enterprise (> 1000 emp.)
5.0 out of 5
"Best Monitoring Solution out there!"
The most comprehensive and full monitoring. Nothing comes even close to the amount of monitoring that is allows!
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

New Relic Media

New Relic Demo - Telemetry Data Platform
The single source of truth for all your operational data ✓ 300+ agents and integrations, including OpenTelemetry, so you can ingest and store all of your operational data, including logs, in one place ✓ Query with lightning-fast response times ✓ New Relic One + Grafana Dashboards ✓ R...
New Relic Demo - Full-Stack Observability
Visualize, analyze, and optimize your entire software stack from one place ✓ Monitor your distributed services, applications, and serverless functions, no matter how or where they’re developed ✓ Understand what’s happening in your infrastructure, cloud resources, containers, and clusters ...
New Relic Demo - Applied Intelligence
Instantly detect, diagnose, and resolve issues before customers notice ✓ Proactively detect and explain anomalies ✓ Reduce alert fatigue and prioritize the issues that matter most ✓ Diagnose and respond to incidents faster
New Relic Demo - Debug faster with Pixie
Drill down into services without modifying source code, giving you: ✓ Live debugging with no sampling. ✓ Real-time service, DNS, and network flow graphs to show intra-cluster communication and latency. ✓ Flamegraphs to see slow-running code and cluster resource consumption.
New Relic Demo - Get instant, no-code observability
Pixie auto-telemetry monitors every service instantly. And because Pixie is language-agnostic, there’s no instrumentation expertise needed. With Pixie and New Relic's Kubernetes integration, you'll get detailed performance data for: ✓ Kubernetes infrastructure and events ✓ Prometheus metri...
Play New Relic Video
Play New Relic Video
Play New Relic Video
Play New Relic Video
Play New Relic Video
Answer a few questions to help the New Relic community
Have you used New Relic before?
Yes

Video Reviews

484 New Relic Reviews

4.3 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
484 New Relic Reviews
4.3 out of 5
484 New Relic Reviews
4.3 out of 5

New Relic Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for New RelicQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
American Fork R.
AR
Chief Marketing Officer/ VP Academic Partnerships/ General Manager of Continuing Education
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Great tool set to monitor our mission critical web applications. Ideally suited for a competent tech group. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The service is good for smaller monitoring tasks, however once your monitoring needs increase so does the cost. It can quickly add up as you see the value of monitoring more. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

We use New Relic to monitor the availability of our eCommerce system. Review collected by and hosted on G2.com.

Ishan S.
IS
Senior Software Engineer - iOS
Internet
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about New Relic?

It has great features of tracking crashes, API activities and the best one is that it provides insights on crashes already faced by different developers. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The iOS sdk had many memory leaks, which was drastically reduced in latest versions. But it still has memory leaks. The Ui can be worked upon. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Tracking fatal errors and crashes.

Checking health of APIs Review collected by and hosted on G2.com.

DM
Web Developer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Does a great job of notifying you of performance issues.

Lets you dig into the root cause of the issue Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Can be a little difficult to find what you are looking for sometimes Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Provides insight into performance of websites and web apps. Helps in making changes to improve performance and see if changes helps Review collected by and hosted on G2.com.

PN
Vice President
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Quickly get to the root cause of problem Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Getting Nickled and Dimed for additional features Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Starting with NewRelic is really easy. You can begin by using the free version. You will get some insights with the free version. Then you will want to switch to the paid version. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Help understand the application behavior and usage. In terms of benefits, minimize downtime by identifying the root cause - whether it is in the back end or data base Review collected by and hosted on G2.com.

Mitchell B.
MB
Senior Web Developer
Retail
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

New relic APM provides our organization with great visibility and helps us in developing our services quickly and improving quality Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Very little visibility on issues outside applications (memory usage, cpu, etc) Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Lowering our error rates and providing better reliability to our clients Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

I like that New Relic is a SAAS solution. I dont have to worry about keeping up with updating a server application on a regular basis. We get new features as they roll out. The agent is simple to install, but some of the plug-ins can be a challenge. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Support can sometimes be a pain to work with, since most of our experience is creating tickets and emailing back and forth. Instructions for some for some of the plugins is sometimes not adequate but has become better over the years. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

We needed a way to tie together performance data with application errors. Many of our teams use it to help diagnose issues by narrowing down the issue to a specific time and looking for correlations between performance problems and application errors. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

This tool kit provides important insight about your Java Apps. Without it, there is no where to tell where the problem is. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

This software can be slow when it load data and draw the charts for you to analysis. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

To figure out why Java apps slow down and crash. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Newrelic has tons of integrations and plugins with other tools Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Using Newrelic is a bit expensive when compared to other tools Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Monitoring and alerting Review collected by and hosted on G2.com.

Vahram D.
VD
CTO
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about New Relic?

Intuitive UI and lots of very useful info. In the overview you basically get all the info you need to know about how your app is performing. Installing is very easy and the performance breakdown info is priceless. Whenever something goes wrong you can see it in the charts, be it a bad piece of code, database query or just a nasty error.

Errors section needs special attention as you get detailed info on what went wrong and where. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Performance breakdown is only available for slow transactions. This is fine in most of the cases, but after you're done with the slow ones it's hard to get info on the fast ones. Also you need to push some basic info to New Relic as some important metrics are not gathered by default. Some concepts like APDEX and T-values are not very intuitive at first, but are cool when you know what you're dealing with. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

The price, if you can afford it, it's totally worth it. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

PHP application performance monitoring across multiple servers along with MySQL database cluster. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

easy to use. We have put an automation which automatically enables new relic in any new server

My suggestion is for everybody to try it on non critical servers first and then plan further Review collected by and hosted on G2.com.

What do you dislike about New Relic?

memory consumption . It causes app server to crash sometime Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Yes , one should definitely try it. It is much better than its competitor log. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Monitoring app's bottlenecks. It makes easy to track the Root cause.

My operation tam loves it. Review collected by and hosted on G2.com.