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New Relic Reviews & Product Details - Page 31

New Relic Overview

What is New Relic?

New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and the software life cycle. There are an estimated 25 million engineers in the world across more than 25 distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and predictable user-based pricing. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.

New Relic Details
Product Website
Languages Supported
English
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Product Description

New Relic is the industry's largest and most comprehensive cloud-based instrumentation platform to help customers create more perfect software.

How do you position yourself against your competitors?

New Relic is the most powerful cloud-based observability platform built to help engineers create more perfect software. It includes a Telemetry Data Platform to ingest, analyze and alert on all your metrics, events, logs, and traces, Full-Stack Observability to easily visualize and troubleshoot your entire software stack in one connected experience, and Applied Intelligence to detect, understand, and resolve incidents faster.

There are five main things that make New Relic different:

✓ Instrument everything with petabyte scale to eliminate blind spots.
✓ Observe everything with unprecedented visibility into your entire estate.
✓ Harness AI & ML to detect failures quickly and reduce alert fatigue.
✓ Build your own tailored visualizations and tap into an ecosystem of custom apps with programmability.
✓ Predictable, usage-based billing that is easy to manage.


Seller Details
Seller
New Relic
Company Website
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@newrelic
68,477 Twitter followers
LinkedIn® Page
www.linkedin.com
2,827 employees on LinkedIn®
Ownership
NYSE: NEWR
Total Revenue (USD mm)
$599
Description

The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.


Kasey K.
KK
Overview Provided by:

Recent New Relic Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"very good by default setup"
Very well tailored for a quick productive environment
SG
Sanket G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best APM tool for web and mobile application"
Application Performance Monitoring (APM) is fantastic tool. It gives us lot of insights from our production applications. We make decisions of infr...
Кристиан .
К
Кристиан .Enterprise (> 1000 emp.)
5.0 out of 5
"Best Monitoring Solution out there!"
The most comprehensive and full monitoring. Nothing comes even close to the amount of monitoring that is allows!
Security Badge
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0 people requested security information

New Relic Media

New Relic Demo - Telemetry Data Platform
The single source of truth for all your operational data ✓ 300+ agents and integrations, including OpenTelemetry, so you can ingest and store all of your operational data, including logs, in one place ✓ Query with lightning-fast response times ✓ New Relic One + Grafana Dashboards ✓ R...
New Relic Demo - Full-Stack Observability
Visualize, analyze, and optimize your entire software stack from one place ✓ Monitor your distributed services, applications, and serverless functions, no matter how or where they’re developed ✓ Understand what’s happening in your infrastructure, cloud resources, containers, and clusters ...
New Relic Demo - Applied Intelligence
Instantly detect, diagnose, and resolve issues before customers notice ✓ Proactively detect and explain anomalies ✓ Reduce alert fatigue and prioritize the issues that matter most ✓ Diagnose and respond to incidents faster
New Relic Demo - Debug faster with Pixie
Drill down into services without modifying source code, giving you: ✓ Live debugging with no sampling. ✓ Real-time service, DNS, and network flow graphs to show intra-cluster communication and latency. ✓ Flamegraphs to see slow-running code and cluster resource consumption.
New Relic Demo - Get instant, no-code observability
Pixie auto-telemetry monitors every service instantly. And because Pixie is language-agnostic, there’s no instrumentation expertise needed. With Pixie and New Relic's Kubernetes integration, you'll get detailed performance data for: ✓ Kubernetes infrastructure and events ✓ Prometheus metri...
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Video Reviews

484 New Relic Reviews

4.3 out of 5
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484 New Relic Reviews
4.3 out of 5
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4.3 out of 5

New Relic Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for New RelicQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Research
AR
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

I was a big fan of using New Relic for my infrastructure monitoring. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

I had an issue with the billing options. The billing options/packages changed while I was already happy with my services. This change made my continued use of the product, not possible. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Ensure what you are looking for is included in your pricing package. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Infrastructure Monitoring for up/down, CPU, storage and network traffic Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Plug and play - add the file you want to monitor, and New Relic goes to work ensuring it is accessible from various locations across the United States. Simple reporting and alerting can be configured from there. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

I cannot think of anything I dislike at this time. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Monitoring UI artifacts such as JavaScript files that are bootstrapped when loading a particular page. Review collected by and hosted on G2.com.

Visala N.
VN
Software Engineer
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

- Execution time of each method call to improve performance of the application

- Execution time of Database objects like Stored procedures, functions, etc

- CPU utilization

- Errors Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Its doing more than what we see in other tools. Hence, I cannot think of any as of now Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

None I can think of now Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

- Code optimization

- Performance Tuning Review collected by and hosted on G2.com.

Verified User in Wholesale
AW
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Easy setup, good integration with slack. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Instant error messages, logging and testing Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Monitoring Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Easy to use interface, good alerting tools and a very robust set up that over shadows some more expensive options on the market. Development agency uses it near constantly to monitor our server usage. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Not much in the way of 3rd party integration available. Would be good to have hooks into messaging suites to log and broadcast wider issues instantly. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Look into other providers first to make sure it meets your specific requirements. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Managing the reporting of our server stacks with rapid response alerts. Quick and easy to read information as opposed to pages of descriptionless data. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

I like the ability to easily apply filters such as hosts and time. I also like that I can save my favorite filters onto the dashboard for easy viewing next time. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The UX is not very responsive and doesn't display well on smaller screens. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Monitor health of the System and insight into different parts of the system Review collected by and hosted on G2.com.

Toufeeq H.
TH
Senior Director of Performance Marketing & E-Commerce
Apparel & Fashion
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about New Relic?

The product provides a lot of data on site performance and APIs. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The account management and success team is apathetic to the needs of their clients. The sales team is aggressive in terms of signing contracts but there is no onboarding, follow up, no training and no success management of small to mid size clients. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Stay away if you are looking for training, support. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

We were with Pingdom and moved to Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Application availability, APDEX and performance metrics. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

I wish there was a facility to be able to search the logs and be able to derive with certain metrics out of it. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Performance and Monitoring. Review collected by and hosted on G2.com.

AK
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

New Relic Mobile excels when it comes to the integration of the different tools it provides as well as implementing its architecture extremely well. It helps connect our team data seamlessly and I’ve had few long standing issues as a user Review collected by and hosted on G2.com.

What do you dislike about New Relic?

As a user, this interface can be rather hard to adapt to at first, given the fact that the tool might be slowed down by usage across its platform. These usually don’t last very long but do occur every so often Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

With New Relic, collecting data for events and transactions happens seamlessly and is easily viewable on our side. This helps with reconciliation across our organization and especially with audit purposes. Review collected by and hosted on G2.com.

Verified User in Computer Software
CC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about New Relic?

It gives detailed root level analysis for slow running transactions and detailed of the layer causing the slowness. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

All good so far. I don't find any dislikes. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

APM solution with all features and makes your app fast. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Any where anytime accessible. Review collected by and hosted on G2.com.