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New Relic Reviews & Product Details - Page 29

New Relic Overview

What is New Relic?

New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and the software life cycle. There are an estimated 25 million engineers in the world across more than 25 distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and predictable user-based pricing. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.

New Relic Details
Product Website
Languages Supported
English
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Product Description

New Relic is the industry's largest and most comprehensive cloud-based instrumentation platform to help customers create more perfect software.

How do you position yourself against your competitors?

New Relic is the most powerful cloud-based observability platform built to help engineers create more perfect software. It includes a Telemetry Data Platform to ingest, analyze and alert on all your metrics, events, logs, and traces, Full-Stack Observability to easily visualize and troubleshoot your entire software stack in one connected experience, and Applied Intelligence to detect, understand, and resolve incidents faster.

There are five main things that make New Relic different:

✓ Instrument everything with petabyte scale to eliminate blind spots.
✓ Observe everything with unprecedented visibility into your entire estate.
✓ Harness AI & ML to detect failures quickly and reduce alert fatigue.
✓ Build your own tailored visualizations and tap into an ecosystem of custom apps with programmability.
✓ Predictable, usage-based billing that is easy to manage.


Seller Details
Seller
New Relic
Company Website
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@newrelic
68,477 Twitter followers
LinkedIn® Page
www.linkedin.com
2,827 employees on LinkedIn®
Ownership
NYSE: NEWR
Total Revenue (USD mm)
$599
Description

The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.


Kasey K.
KK
Overview Provided by:

Recent New Relic Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"very good by default setup"
Very well tailored for a quick productive environment
SG
Sanket G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best APM tool for web and mobile application"
Application Performance Monitoring (APM) is fantastic tool. It gives us lot of insights from our production applications. We make decisions of infr...
Кристиан .
К
Кристиан .Enterprise (> 1000 emp.)
5.0 out of 5
"Best Monitoring Solution out there!"
The most comprehensive and full monitoring. Nothing comes even close to the amount of monitoring that is allows!
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0 people requested security information

New Relic Media

New Relic Demo - Telemetry Data Platform
The single source of truth for all your operational data ✓ 300+ agents and integrations, including OpenTelemetry, so you can ingest and store all of your operational data, including logs, in one place ✓ Query with lightning-fast response times ✓ New Relic One + Grafana Dashboards ✓ R...
New Relic Demo - Full-Stack Observability
Visualize, analyze, and optimize your entire software stack from one place ✓ Monitor your distributed services, applications, and serverless functions, no matter how or where they’re developed ✓ Understand what’s happening in your infrastructure, cloud resources, containers, and clusters ...
New Relic Demo - Applied Intelligence
Instantly detect, diagnose, and resolve issues before customers notice ✓ Proactively detect and explain anomalies ✓ Reduce alert fatigue and prioritize the issues that matter most ✓ Diagnose and respond to incidents faster
New Relic Demo - Debug faster with Pixie
Drill down into services without modifying source code, giving you: ✓ Live debugging with no sampling. ✓ Real-time service, DNS, and network flow graphs to show intra-cluster communication and latency. ✓ Flamegraphs to see slow-running code and cluster resource consumption.
New Relic Demo - Get instant, no-code observability
Pixie auto-telemetry monitors every service instantly. And because Pixie is language-agnostic, there’s no instrumentation expertise needed. With Pixie and New Relic's Kubernetes integration, you'll get detailed performance data for: ✓ Kubernetes infrastructure and events ✓ Prometheus metri...
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Video Reviews

484 New Relic Reviews

4.3 out of 5
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484 New Relic Reviews
4.3 out of 5
484 New Relic Reviews
4.3 out of 5

New Relic Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for New RelicQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Media Production
CM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

High level and low level details can be fetched easily. Rest API support Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Subscription can be tricky to deal with . If I have multiple accounts each for one Env , I need subscription for each of them Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Deployment time , enhanced monitoring of performance of apps, one monitoring console for all stuff Review collected by and hosted on G2.com.

Verified User in Internet
AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Used it previously for websites powered by Wordpress and server monitoring. It proved to be easy to configure and has provided a good depth of info. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Entry level services that used to be free were discontinued. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Monitoring the performance of WordPress powered websites. Checking for performance impact of new hooks, themes and plugins. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

We use new relic APM to monitor services, apps and data processing performance. For any degradation in performances, we get email alerts which is awesome. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Nothing to dislike till now. No complains. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

We do not have to constantly look at our monitoring dashboards. For any performance issues, we get alerts from new relic. It also helps management make provisioning decisions for processing jobs. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

I like how it provides more data in the user session compared to other RUM solutions. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Sometimes the graphing and maps are difficult to interpret and explain to others who don’t understand. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

If you’re unsure of what issues you’re having or where the problems may lie between users and your app or site this will break it down and tell you! Way more than competitors! Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Technical issues, insight into how the website is being used so we can determine where the disconnect is between the page or app and the user. Review collected by and hosted on G2.com.

KM
HR
Hospital & Health Care
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

There wasn’t anything that I liked about it other than being able to analyze Massive amounts of data in real time. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

I didn’t use it enough to have a real dislike. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

It can be a great tool. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

We used it for scheduling issues and liked that we could view everyone’s schedule. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

The toll used for monitoring websites helped to get free pings on it. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

More to read as of now just started reading so got to wait more for it. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

N/A Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Trying to hit the webstie and check to keep it alive Review collected by and hosted on G2.com.

Sujeet S.
SS
Technology Lead
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

It's ability to alert and manage alerts, the dashboards. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Browser functionality needs to improve. Currently it does not maps a browser transaction to the corresponding APM transaction. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Performance monitoring. Understanding the user behavior. Getting overall added for the application. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
UA
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about New Relic?

New relic is one of the best monitoring tool for performance testing and performance engineering tool... Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Never it's a good monitoring tool in the Market Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Nope Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Am using for performance monitoring side in Microsoft Azure environment Review collected by and hosted on G2.com.

Shannon D.
SD
President/CEO
Information Technology and Services
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

New Relic give you a real look into your infrastructure and what's happening, so you can be proactive about changes that need to occur. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Needs to be more customized support options. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Visibility into the infrastructure and being able to plan resources and load. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

I really like how New Relic presents the errors: it gives out the total count of each kind of errors, sorted from the highest occurrence to the lowest occurrence. The error rate chart is also really helpful.

I also like how new relic puts things into diagrams. There is the diagram that shows the transaction time distributions: how long did it take for the server to perform database queries? how long did it take for the server to do computations? These questions are critical in understanding what's going on. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

I feel the UI can definitely be more intuitive. Currently, the UI had too many items on the left menu, and a beginner will usually get confused by what items they are looking for. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

New Relic is great if you want server side monitoring, such as errors, performances, and availabilities. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

We use new relic to track all the errors on the server side. In the case of an incident, new relic gets really helpful for incident responses. Review collected by and hosted on G2.com.