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New Relic Reviews & Product Details - Page 28

New Relic Overview

What is New Relic?

New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and the software life cycle. There are an estimated 25 million engineers in the world across more than 25 distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and predictable user-based pricing. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.

New Relic Details
Product Website
Languages Supported
English
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Product Description

New Relic is the industry's largest and most comprehensive cloud-based instrumentation platform to help customers create more perfect software.

How do you position yourself against your competitors?

New Relic is the most powerful cloud-based observability platform built to help engineers create more perfect software. It includes a Telemetry Data Platform to ingest, analyze and alert on all your metrics, events, logs, and traces, Full-Stack Observability to easily visualize and troubleshoot your entire software stack in one connected experience, and Applied Intelligence to detect, understand, and resolve incidents faster.

There are five main things that make New Relic different:

✓ Instrument everything with petabyte scale to eliminate blind spots.
✓ Observe everything with unprecedented visibility into your entire estate.
✓ Harness AI & ML to detect failures quickly and reduce alert fatigue.
✓ Build your own tailored visualizations and tap into an ecosystem of custom apps with programmability.
✓ Predictable, usage-based billing that is easy to manage.


Seller Details
Seller
New Relic
Company Website
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@newrelic
68,477 Twitter followers
LinkedIn® Page
www.linkedin.com
2,827 employees on LinkedIn®
Ownership
NYSE: NEWR
Total Revenue (USD mm)
$599
Description

The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.


Kasey K.
KK
Overview Provided by:

Recent New Relic Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"very good by default setup"
Very well tailored for a quick productive environment
SG
Sanket G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best APM tool for web and mobile application"
Application Performance Monitoring (APM) is fantastic tool. It gives us lot of insights from our production applications. We make decisions of infr...
Кристиан .
К
Кристиан .Enterprise (> 1000 emp.)
5.0 out of 5
"Best Monitoring Solution out there!"
The most comprehensive and full monitoring. Nothing comes even close to the amount of monitoring that is allows!
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0 people requested security information

New Relic Media

New Relic Demo - Telemetry Data Platform
The single source of truth for all your operational data ✓ 300+ agents and integrations, including OpenTelemetry, so you can ingest and store all of your operational data, including logs, in one place ✓ Query with lightning-fast response times ✓ New Relic One + Grafana Dashboards ✓ R...
New Relic Demo - Full-Stack Observability
Visualize, analyze, and optimize your entire software stack from one place ✓ Monitor your distributed services, applications, and serverless functions, no matter how or where they’re developed ✓ Understand what’s happening in your infrastructure, cloud resources, containers, and clusters ...
New Relic Demo - Applied Intelligence
Instantly detect, diagnose, and resolve issues before customers notice ✓ Proactively detect and explain anomalies ✓ Reduce alert fatigue and prioritize the issues that matter most ✓ Diagnose and respond to incidents faster
New Relic Demo - Debug faster with Pixie
Drill down into services without modifying source code, giving you: ✓ Live debugging with no sampling. ✓ Real-time service, DNS, and network flow graphs to show intra-cluster communication and latency. ✓ Flamegraphs to see slow-running code and cluster resource consumption.
New Relic Demo - Get instant, no-code observability
Pixie auto-telemetry monitors every service instantly. And because Pixie is language-agnostic, there’s no instrumentation expertise needed. With Pixie and New Relic's Kubernetes integration, you'll get detailed performance data for: ✓ Kubernetes infrastructure and events ✓ Prometheus metri...
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484 New Relic Reviews

4.3 out of 5
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484 New Relic Reviews
4.3 out of 5
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4.3 out of 5

New Relic Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for New RelicQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
SA
Technical Assistant
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

We can customize out dashboard, create new alert rules, check for anonymous behavior and events, and much more

we can link it with maps using API,

we can mark websites by locations Review collected by and hosted on G2.com.

What do you dislike about New Relic?

There are few limitations or flaws, it shows less number of active sessions compared to actual status and it reads very less views per page, needs improvement Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Improvements required, still i'll recommend in positive way Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

It gives us edge over analytics data. Now we can visualize it more easily and conveniently Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about New Relic?

Mobile Application Management, It gathers, stores and analyze data and turn them into insights that helps developers and QAs and also more useful for business. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

This tool that will resolve the Mobile and web application related problems. Expecting easy way to identify the quantifiable measures of success for cloud adoption. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Easy to triage the issues and crashes happened in the mobile application on both iOS and Android platforms. It provides extensive trace details of application Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Monitoring services that allow to debug the full stack of the application from backend to front to database. Makes it easy to detect problems and spot quick performance wins. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Limited storage on the free tier. Security obfuscation is sometimes in the way but I understand why it would be there. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Optimizing web speed by finding performance slowdowns. Monitoring performance and error percentages to detect when something is broken. Review collected by and hosted on G2.com.

Krishna C.
KC
Senior Consultant
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about New Relic?

We use New Relic APM in a large distributed application to do distributed tracing and web application request tracing. Excellent insights into where the bottle necks are. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

More hooks to external reporting apps and dashboards would be definitely useful. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Distributed tracing

Web application tracking

Service Maps

New Relic Insights Review collected by and hosted on G2.com.

Sait Mesutcan I.
SI
Senior Software Engineer
Computer Software
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

I like the configurability the most, the app won't trigger all the alerts but it will alert depending on what we set for the threshold and the configurations we done. Also, it's very easy to debug and know the error came from because New Relic gives the exact information where you can find the error occurred,. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Sometimes there might be too much noise and you need to know how to configure it. The other thing people might find a bit annoying is the pricing, it might be a bit high but given how easy it is to get notified and fix errors, I think it is worth it. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

There are lots of alerting products out there and you might be wondering why you should use New Relic for your alerting system. New Relic is the industry leader in application level debugging. Whether it's the database or in the code somewhere, it would show where the error is coming from and makes it so much easier to attend to problems. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

We want to make sure we get an alert for critical errors since our app heavily depends on users. We get instant alerts with New Relic and this lets our developers immediately work on a solution. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

It's an incredibly useful tool for highly dynamic apps especially if you're working with lots of AJAX requests. It really shines when you're trying to optimize endpoints and identifying your higher volume calls. Helps with some unique user data, especially if you're logging error messages for custom touch points around your site or app. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Honestly, pricing. It's definitely worth it if you're going to be utilizing other aspects of New Relic's service. Packaging like APM is a plus, but it sometimes feels like things are just getting shoehorned in. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

We utilize New Relic Browser to optimize AJAX requests and provide in-depth information across several SPAs, and use other New Relic tools to monitor our applications holistically. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about New Relic?

Decent interface, good trend analysis, a decent barometer for engagement Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Not sure if it is an API issue, but some of the data seems to incorrect Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Shows user engagement with our product. Can easily identify areas of opportunity as well as areas that have strong usage Review collected by and hosted on G2.com.

Ashish P.
AP
Associate Director
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

-very easy to setup

-analytics is super simple to understand

-helps diagnose what is wrong very fast. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

-cost increases with no of infrastructure.

-it should have a a standard price. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Monitoring server metrics, Inputs to support and devops teams . Gives visiblity to all on our preparedness for high transaction days. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

What makes New Relic Browser stand out is both the ease of use and the feature richness of the tool. Its very easy to get stared on and quickly you can get to root of performance issue that can be hard to find manually. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Because, it has many features it can take some experience to filter out the noise and focus on how to best get value out of the tool. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

We are using the tool to understand the performance of our front end applications, find bugs and enforce best parties among developers. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

effoortlesa application integration helps alot. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

price. when the applications scale, the cost becomes unaffordable. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

minitoring application behaviors. Review collected by and hosted on G2.com.