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New Relic Reviews & Product Details - Page 19

New Relic Overview

What is New Relic?

New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and the software life cycle. There are an estimated 25 million engineers in the world across more than 25 distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and predictable user-based pricing. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.

New Relic Details
Product Website
Languages Supported
English
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Product Description

New Relic is the industry's largest and most comprehensive cloud-based instrumentation platform to help customers create more perfect software.

How do you position yourself against your competitors?

New Relic is the most powerful cloud-based observability platform built to help engineers create more perfect software. It includes a Telemetry Data Platform to ingest, analyze and alert on all your metrics, events, logs, and traces, Full-Stack Observability to easily visualize and troubleshoot your entire software stack in one connected experience, and Applied Intelligence to detect, understand, and resolve incidents faster.

There are five main things that make New Relic different:

✓ Instrument everything with petabyte scale to eliminate blind spots.
✓ Observe everything with unprecedented visibility into your entire estate.
✓ Harness AI & ML to detect failures quickly and reduce alert fatigue.
✓ Build your own tailored visualizations and tap into an ecosystem of custom apps with programmability.
✓ Predictable, usage-based billing that is easy to manage.


Seller Details
Seller
New Relic
Company Website
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@newrelic
68,477 Twitter followers
LinkedIn® Page
www.linkedin.com
2,827 employees on LinkedIn®
Ownership
NYSE: NEWR
Total Revenue (USD mm)
$599
Description

The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.


Kasey K.
KK
Overview Provided by:

Recent New Relic Reviews

SG
Sanket G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best APM tool for web and mobile application"
Application Performance Monitoring (APM) is fantastic tool. It gives us lot of insights from our production applications. We make decisions of infr...
Кристиан .
К
Кристиан .Enterprise (> 1000 emp.)
5.0 out of 5
"Best Monitoring Solution out there!"
The most comprehensive and full monitoring. Nothing comes even close to the amount of monitoring that is allows!
JW
johnno w.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great SAAS monitoring tool"
NewRelic was super easy to implement and very easy to use and navigate. Before NR we had log files all over the place on different windows VMs, was...
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New Relic Media

New Relic Demo - Telemetry Data Platform
The single source of truth for all your operational data ✓ 300+ agents and integrations, including OpenTelemetry, so you can ingest and store all of your operational data, including logs, in one place ✓ Query with lightning-fast response times ✓ New Relic One + Grafana Dashboards ✓ R...
New Relic Demo - Full-Stack Observability
Visualize, analyze, and optimize your entire software stack from one place ✓ Monitor your distributed services, applications, and serverless functions, no matter how or where they’re developed ✓ Understand what’s happening in your infrastructure, cloud resources, containers, and clusters ...
New Relic Demo - Applied Intelligence
Instantly detect, diagnose, and resolve issues before customers notice ✓ Proactively detect and explain anomalies ✓ Reduce alert fatigue and prioritize the issues that matter most ✓ Diagnose and respond to incidents faster
New Relic Demo - Debug faster with Pixie
Drill down into services without modifying source code, giving you: ✓ Live debugging with no sampling. ✓ Real-time service, DNS, and network flow graphs to show intra-cluster communication and latency. ✓ Flamegraphs to see slow-running code and cluster resource consumption.
New Relic Demo - Get instant, no-code observability
Pixie auto-telemetry monitors every service instantly. And because Pixie is language-agnostic, there’s no instrumentation expertise needed. With Pixie and New Relic's Kubernetes integration, you'll get detailed performance data for: ✓ Kubernetes infrastructure and events ✓ Prometheus metri...
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483 New Relic Reviews

4.4 out of 5
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483 New Relic Reviews
4.4 out of 5
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4.4 out of 5

New Relic Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for New RelicQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
UF
Service Reliable Engineer - Bell TV
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about New Relic?

Reliability, people are friendly, helps us create dashboards very easily and even the management folks understand it! Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Hard to say, but may be the data is too congested at times so thats something which could be improved upon with better UI etc. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Service Reliability, assurance, troubleshooting etc. Review collected by and hosted on G2.com.

RH
Architect
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about New Relic?

1. APM is a great tool to trace backend transaction performance.

2. Browser monitor is fantastic for frontend mornitoring. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

1. Lack some insight and suggestions on JVM dump.

2. For the alert, can New Relic provide some embedded samples which follow best practices and guidelines, which can help the customer to build their alerts policy faster. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

1. It helped us identify the bottleneck and have some performance enhancement.

2. Leverage the error monitoring funcionality, we find new bugs after new deployments. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
EI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about New Relic?

APM. Instant root cause find. Easy navigation and nice integration with Infra, Browser, Insights, nice suite. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

new UX released quickly, surprised my team. So many new features it is difficult to learn and keep up. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

APM instant root cause, saves hours of manual troubleshooting incidents.

Dashboards, excellent visiblity in a nice graphical report style - easy to explain to leadership.

Infrastructure on AWS - simple, quick deployments of agents - instant gain of observable issue/areas to improve. Review collected by and hosted on G2.com.

Sachin M.
SM
Technical Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about New Relic?

NRQL, writing NRQL to get the time-series and detailed data as needed to make different decisions. I also like APM which shows that we have errors or long running transactions, we can use those to find the cause and optimize the work flow.

Now it also provides to search and view logs from the papertrail, this has made new relic a single tool to go. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

It doesn't allow to store JSON or text for more than a few lengths of characters. It would be great to have 5000 varchars.

It would also be helpful if the autocomple feature always work properly while writing the NRQL. I have observed that it works sometime while other times it does not work properly. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

We are finding bugs and issues before the clients do in the software so that we can fix them. I also like APM which shows that we have errors or long running transactions, we can use those to find the cause and optimize the work flow.

Now it also provides to search and view logs from the papertrail, this has made new relic a single tool to go. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about New Relic?

The user interface is easy to use and the graphs/charts are useful while troubleshooting. NR has helped us to find some of the problems and narrow it down to code level during severity1. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

I dont like managing user access management with v1. We need to migrate to v2. Very high close. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

I am trying to detect and resolve problems with during critical incident. We also need to corelate services. Review collected by and hosted on G2.com.

Hemant K.
HK
site reliability engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about New Relic?

Graphical view of all the application resources and track transaction and API behaviors Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Write now did not face any issue .Will definitely update if i found anything Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

one of the best application monitoring tool for over all application performance will definitely consider Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

all the application based issue like jvm thread,heap memory and other transaction issues Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about New Relic?

The UX/UI interface is the biggest selling factor to me. I've used a few observability platforms and I find that others are too convoluted. If configured correctly New Relic can help new hires understand the extreme complexity of our internal infrastructure and monitor for our servers. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

There are so many params to use, which makes it more difficult than the benefit of flexibility as well as if would be very helpful if you can provide native python module for scripting. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Ease of integration with cloud platforms like GCP and our internally built applications.

The application performance management is great with available application tracing. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about New Relic?

I like the ability to save searches to help my coworkers perform similar tasks with minimal effort. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Inability to easily see the raw log in the search results. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

New Relic makes it easy to support over 2700 store locations with all relevant information at your fingertips. Review collected by and hosted on G2.com.

Christian M.
CM
Technical Lead
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about New Relic?

I met New Relic with our client that it's consolidating and migrating from multiple systems to New Relic. New Relic integrates multiple parameters, rules, conditions that allow an efficient monitoring way according to the business needs. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

When I did a migration to NR Synthetics, I didn't find much information about some parameters to consider (notification channels limitations, policies, etc) Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

The monitoring for thousands of customers to keep their availability. Our previous monitoring tool did not allow us to customize probe locations, have multiple scripted monitors, interact with the RestAPI as NR does, customize many other factors, explore other system alerts. Review collected by and hosted on G2.com.

Carl B.
CB
DevOps
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about New Relic?

The quick access to view my entire network on a single page. The ease of setup of alerts and the built-in AI features automatically alert me on anomalies set up without me having to do anything! Review collected by and hosted on G2.com.

What do you dislike about New Relic?

I have not found anything that I dislike yet. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Great Product, nothing else on the market comes close. Out of the box, this is the best product. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

I am solving application errors and server errors, also issues that may arise in our Kubernetes Env. The benefits are enormous because I no longer have to write reports and alerts manually, physically and very quick access with minimal efforts to reports that describe the issues. Review collected by and hosted on G2.com.