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New Relic Reviews & Product Details - Page 16

New Relic Overview

What is New Relic?

New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and the software life cycle. There are an estimated 25 million engineers in the world across more than 25 distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and predictable user-based pricing. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.

New Relic Details
Product Website
Languages Supported
English
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Product Description

New Relic is the industry's largest and most comprehensive cloud-based instrumentation platform to help customers create more perfect software.

How do you position yourself against your competitors?

New Relic is the most powerful cloud-based observability platform built to help engineers create more perfect software. It includes a Telemetry Data Platform to ingest, analyze and alert on all your metrics, events, logs, and traces, Full-Stack Observability to easily visualize and troubleshoot your entire software stack in one connected experience, and Applied Intelligence to detect, understand, and resolve incidents faster.

There are five main things that make New Relic different:

✓ Instrument everything with petabyte scale to eliminate blind spots.
✓ Observe everything with unprecedented visibility into your entire estate.
✓ Harness AI & ML to detect failures quickly and reduce alert fatigue.
✓ Build your own tailored visualizations and tap into an ecosystem of custom apps with programmability.
✓ Predictable, usage-based billing that is easy to manage.


Seller Details
Seller
New Relic
Company Website
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@newrelic
68,477 Twitter followers
LinkedIn® Page
www.linkedin.com
2,827 employees on LinkedIn®
Ownership
NYSE: NEWR
Total Revenue (USD mm)
$599
Description

The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.


Kasey K.
KK
Overview Provided by:

Recent New Relic Reviews

SG
Sanket G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best APM tool for web and mobile application"
Application Performance Monitoring (APM) is fantastic tool. It gives us lot of insights from our production applications. We make decisions of infr...
Кристиан .
К
Кристиан .Enterprise (> 1000 emp.)
5.0 out of 5
"Best Monitoring Solution out there!"
The most comprehensive and full monitoring. Nothing comes even close to the amount of monitoring that is allows!
JW
johnno w.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great SAAS monitoring tool"
NewRelic was super easy to implement and very easy to use and navigate. Before NR we had log files all over the place on different windows VMs, was...
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New Relic Media

New Relic Demo - Telemetry Data Platform
The single source of truth for all your operational data ✓ 300+ agents and integrations, including OpenTelemetry, so you can ingest and store all of your operational data, including logs, in one place ✓ Query with lightning-fast response times ✓ New Relic One + Grafana Dashboards ✓ R...
New Relic Demo - Full-Stack Observability
Visualize, analyze, and optimize your entire software stack from one place ✓ Monitor your distributed services, applications, and serverless functions, no matter how or where they’re developed ✓ Understand what’s happening in your infrastructure, cloud resources, containers, and clusters ...
New Relic Demo - Applied Intelligence
Instantly detect, diagnose, and resolve issues before customers notice ✓ Proactively detect and explain anomalies ✓ Reduce alert fatigue and prioritize the issues that matter most ✓ Diagnose and respond to incidents faster
New Relic Demo - Debug faster with Pixie
Drill down into services without modifying source code, giving you: ✓ Live debugging with no sampling. ✓ Real-time service, DNS, and network flow graphs to show intra-cluster communication and latency. ✓ Flamegraphs to see slow-running code and cluster resource consumption.
New Relic Demo - Get instant, no-code observability
Pixie auto-telemetry monitors every service instantly. And because Pixie is language-agnostic, there’s no instrumentation expertise needed. With Pixie and New Relic's Kubernetes integration, you'll get detailed performance data for: ✓ Kubernetes infrastructure and events ✓ Prometheus metri...
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483 New Relic Reviews

4.4 out of 5
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483 New Relic Reviews
4.4 out of 5
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4.4 out of 5

New Relic Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for New RelicQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Isidro M.
IM
Information Technology Lead
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about New Relic?

APM Transaction traces as well as PageActions customizations through the API. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Full user subscription can be a little pricey, and it's the only way for your team to check on transaction traces. Support through the community hub is sometimes not enough. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

We're a lean organization. We rely on NewRelic for Observability and Monitoring. We don't have to hire dedicated personnel, which saves costs. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Incentivized Review
What do you like best about New Relic?

Best about newrelic is dashboard visualization, alerts and ai and its free to use for new user Review collected by and hosted on G2.com.

What do you dislike about New Relic?

sometimes hard to understand integration docs and implimentions Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Newrelic telemetry data helps us monitor applications Review collected by and hosted on G2.com.

HK
software engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

New relic offers Application performance monitoring which is best for distributed tracing and gets complete visibility of backend transactions so that we can find issues quickly. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

This is the only reason I don't like using a new relic because it keeps on changing its user interface(UI) it makes users challenging to using new relic services and the new relic agents were not designed in a great way. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

For EKS(Elastic Kubernetes Service) cluster monitoring, we use the new relic pixie which gives detailed insights and also helps in cluster autoscaling but the pixie pod itself takes a lot of memory which is around 2GB per node so in recent pixie updates new relic tried to resolve this problem. Review collected by and hosted on G2.com.

Mohd S.
MS
DevOps Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about New Relic?

Easy to Implement monitoring, wide range of platforms covered with different modules of NewRelic. Easy to troubleshoot problems using docs. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Certain limits need to be expanded(eg: 2000 rows limit for dashboard import), Certain new features to be looked into Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Availability monitoring & slownses across SAAS based apps, slowness in web based in house apps and error rates, custom dashboards to present a numeric value for each performance metric of application to non IT people. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

K2 Security offers an easy-to-use application Workload Protection Platform, that safeguards web applications and container workloads from advanced attacks and provides real-time zero-day attack prevention. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Support system is not the best and has a huge scope for improvement. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

K2's innovative solution is highly accurate and generates no false alerts, effectively preventing breaches resulting from zero-day attacks and significantly reducing overall security costs. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

New relic helps to monitor instances running on AWS and show thier metric such as memory usage, and compute usage etc., new relic is also useful in monitoring docker containers, and one can also prepare custom data from these metrics Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Nothing to dislike, but learning new relic is a bit tricky, more resources can be made public to get the knowhow to use it more effectively Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

New Relic is helping to observe and monitor metrics of ec2 instances running on AWS and also monitor metrics of the ML models running and thus saving from opening Model metrics on aws every time Review collected by and hosted on G2.com.

Saurabh M.
SM
Content creator
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

I love how new relic has made it a million times easier for me and my team to report events data and to be able to retrieve it throught effective querying. This too is just the best. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

There's nothing I'd say i dislike about new relic. While the GUI is really great, the NRQL API could've been a bit more friendly when having to query through a script. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

New relic has been playing a major role in recording all metrics for our apps herein our team. All of these metrics have been very useful to us, as they're further used to build our own recommendation engine. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

I love the flexibility that New Relic offers in infrastructure monitoring. Easy to use and intuitive UI as well. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The documentation surely can be improved. I often times bump into some outdated documentation. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Help us better manage and get insights into our infrastructures Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

It helps you find issues and investigate. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The navigation is not very clear.

The graphs sometimes are unreliable. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

It helps to investigate infrastructure and performance issues. Review collected by and hosted on G2.com.

David C.
DC
Design Feedback Researcher
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about New Relic?

I like that it supports multiple clouds seamlessly, and has a simple and straightforward installation process. The APM tools are bar none and a lot of effort was clearly put in to making information easy to find and visualizable. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

There's still an extra installation process, and the ins and outs of that process aren't made very clear in the quickstart or the docs themselves -- if I wanted to install this in a k8s cluster, what variables do I need to set? Do I REALLY have to mount a file'?

Also, the line between the various products (APM, synthetics, errors, etc) are not at immediately intuitive -- to me or to the devs on my team. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

The error reporting has been really handy. NRQL is solid and has made it easy to throw together dashboards that we check at least weekly.

Lower-urgency issues that used to go unsolved for weeks are now visible, which is a big deal for a small team like ours. Review collected by and hosted on G2.com.