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New Relic Reviews & Product Details - Page 15

New Relic Overview

What is New Relic?

New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and the software life cycle. There are an estimated 25 million engineers in the world across more than 25 distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and predictable user-based pricing. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.

New Relic Details
Product Website
Languages Supported
English
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Product Description

New Relic is the industry's largest and most comprehensive cloud-based instrumentation platform to help customers create more perfect software.

How do you position yourself against your competitors?

New Relic is the most powerful cloud-based observability platform built to help engineers create more perfect software. It includes a Telemetry Data Platform to ingest, analyze and alert on all your metrics, events, logs, and traces, Full-Stack Observability to easily visualize and troubleshoot your entire software stack in one connected experience, and Applied Intelligence to detect, understand, and resolve incidents faster.

There are five main things that make New Relic different:

✓ Instrument everything with petabyte scale to eliminate blind spots.
✓ Observe everything with unprecedented visibility into your entire estate.
✓ Harness AI & ML to detect failures quickly and reduce alert fatigue.
✓ Build your own tailored visualizations and tap into an ecosystem of custom apps with programmability.
✓ Predictable, usage-based billing that is easy to manage.


Seller Details
Seller
New Relic
Company Website
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@newrelic
68,477 Twitter followers
LinkedIn® Page
www.linkedin.com
2,827 employees on LinkedIn®
Ownership
NYSE: NEWR
Total Revenue (USD mm)
$599
Description

The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.


Kasey K.
KK
Overview Provided by:

Recent New Relic Reviews

SG
Sanket G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best APM tool for web and mobile application"
Application Performance Monitoring (APM) is fantastic tool. It gives us lot of insights from our production applications. We make decisions of infr...
Кристиан .
К
Кристиан .Enterprise (> 1000 emp.)
5.0 out of 5
"Best Monitoring Solution out there!"
The most comprehensive and full monitoring. Nothing comes even close to the amount of monitoring that is allows!
JW
johnno w.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great SAAS monitoring tool"
NewRelic was super easy to implement and very easy to use and navigate. Before NR we had log files all over the place on different windows VMs, was...
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New Relic Media

New Relic Demo - Telemetry Data Platform
The single source of truth for all your operational data ✓ 300+ agents and integrations, including OpenTelemetry, so you can ingest and store all of your operational data, including logs, in one place ✓ Query with lightning-fast response times ✓ New Relic One + Grafana Dashboards ✓ R...
New Relic Demo - Full-Stack Observability
Visualize, analyze, and optimize your entire software stack from one place ✓ Monitor your distributed services, applications, and serverless functions, no matter how or where they’re developed ✓ Understand what’s happening in your infrastructure, cloud resources, containers, and clusters ...
New Relic Demo - Applied Intelligence
Instantly detect, diagnose, and resolve issues before customers notice ✓ Proactively detect and explain anomalies ✓ Reduce alert fatigue and prioritize the issues that matter most ✓ Diagnose and respond to incidents faster
New Relic Demo - Debug faster with Pixie
Drill down into services without modifying source code, giving you: ✓ Live debugging with no sampling. ✓ Real-time service, DNS, and network flow graphs to show intra-cluster communication and latency. ✓ Flamegraphs to see slow-running code and cluster resource consumption.
New Relic Demo - Get instant, no-code observability
Pixie auto-telemetry monitors every service instantly. And because Pixie is language-agnostic, there’s no instrumentation expertise needed. With Pixie and New Relic's Kubernetes integration, you'll get detailed performance data for: ✓ Kubernetes infrastructure and events ✓ Prometheus metri...
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483 New Relic Reviews

4.4 out of 5
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483 New Relic Reviews
4.4 out of 5
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4.4 out of 5

New Relic Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for New RelicQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Apparel & Fashion
AA
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
What do you like best about New Relic?

Get all things in one place to debug and monitor your whole system Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Cost is very high for a small company like us Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Helped in checking and improving the latency of our system.

Helped in figuring out slow queries. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about New Relic?

It is very easy to use and understand. structure is simple. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Almost everything is fine but New Relic update the UI which is sometimes take time to understand. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

It is very easy to set up alerts and give destination to the alerts. It is gather the data in one location which very easy to understand. Ex : Log, Error, Trace, etc. Review collected by and hosted on G2.com.

Jonathan L.
JL
Practice Leader, Monitoring & Observability
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about New Relic?

New Relic makes it super easy to instrument our digital experiences, services, and their underlying infrastructure. It's super flexible and allows you to send the data in via their agents, open-source solutions (like Prometheus, StatsD, etc.), and they have a bunch of Ingestion APIs which can be used programmatically to format whatever type of data you want. You can also configure alerts or add visual elements to dashboards across every page of the platform, making it really easy to build advanced visualizations. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

I wish New Relic had made it easier to export topology data into CMDB solutions like ServiceNow. Doing so would enable us to use all of the real-time collected asset inventory & config data to keep our CMDB updated as well. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

New Relic helps us, and our clients, detect performance bottlenecks that hurt their businesses or degrade customer experience for end-users of their products or services. Review collected by and hosted on G2.com.

AS
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about New Relic?

It's effectively built to help companies create more perfect software.

It's excellent in tracking and analysing companies need. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

It efficiently allows websites and mobile apps to track users interaction and service operators software and hardware, therefore no dislike. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

It highly focuses on performance and availability monitoring.

It's very easy to use and an extremely powerful software. Review collected by and hosted on G2.com.

Paulo A.
PA
CTO
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

New Relic brings all aspects of observability into one software, allowing you to monitor in a granular way all aspects of your infrastructure, application layer, customer side lawyer and much more. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

It's a complete observability platform, which means convincing all layers of engineers, backend, frontend, DevOps and QA, it also has a normal learning curve for the size and features available Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Unify and centralize, log, metrics, alarms and rules to monitor the entire cloud and on-site software, hardware and data storage ecosystem. by having all metrics in one solution minimizes costs, IAM maintenance and mean time to recover. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
CA
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

It allows you to leverage any current monitoring you have in place either by open source or in-house. It is fully compatible, and once it's integrated with NR, you can seamlessly use all its features. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Having such an open-ended approach impacts NR ability to provide artifacts like dashboards, alerts, etc. out-of-the-box for everything is compatible. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Helps us find problems in our environments before we receive any complaints from stakeholders, clients, and other teams. Saves a lot of time to have a single pane of glass when troubleshooting an issue. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

New relic helps me to stabling a self service observatilty platform for my developers. They cover end to end monitoring for any startup. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

As a start up grow you will need more advanced features as Real-time user monitoring and authentic browser testing. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Providing observatility for my company. Review collected by and hosted on G2.com.

AJ
Chief of Innovation and AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about New Relic?

New Relic One requires no special configurations to begin instrumentation. We can observe your applications down to their transactions and trace those transactions across your technology stack. We can instrument custom-built solutions and COTS software alike. New Relic One has uncovered issues with solutions that the vendor didn't know about. It once paid for itself through monitoring of SLA guaranteed solutions by providing availability reporting. We can compare our top transaction performance before and after changes through deployment markers and know if a change has had a negative impact. New Relic One Logs allow us to create custom alerts on obscure and detailed application output and correlate application logs to events. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

There are only direct top-level integrations for Azure and Google Cloud. While objects in, for example IBM Cloud, can be monitored, they require technology-specific integrations. Agent deployments require manual installations unless you have a patching/remote deployment solution already. Advanced configurations are not required as mentioned but are possible. Those advanced configurations are typically a component of the agent deployment and require a custom configuration file to be included for capturing say, logs for an application. There is no GUI to remotely add features to a deployed agent. This is a security measure understandably but adds a slight effort to the part of the admin. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Don't wait, try it for free. They have an epic freemium tier! Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

New Relic One solves our need for observability of technology solutions. We have the benefit of a central instrumentation platform that correlates events to reduce alert fatigue. We have the benefit of collaboration across technologies and domains of expertise. We have the benefit of speaking to the facts and not arguing about opinions or guessing. New Relic One is as much a communication platform for technology as it is an observability platform for instrumentation. Review collected by and hosted on G2.com.

Vanisree V.
VV
Finance Executive
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about New Relic?

Easy to deploy, highly effective in detecting threats , Easy to use. highly flexible as it could be used both in cloud based as well as on premises or in hybrid environment. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The solution needs more RPA and AI features. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

K2's best feature is that it can solve complex tasks, issues, and projects with little coding. Review collected by and hosted on G2.com.

Sujeet Y.
SY
Lead software developer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about New Relic?

the APM management. Notification, Log access, Entire Stack monitor with New Relic is super Easy. Integration with your Cloud is super easy. Representation of data & UI is super cool. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

nothing such as but sometime APM does not showes all logs. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Its provides complete Stack monitoring from one place. Review collected by and hosted on G2.com.