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New Relic Reviews & Product Details - Page 14

New Relic Overview

What is New Relic?

New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and the software life cycle. There are an estimated 25 million engineers in the world across more than 25 distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and predictable user-based pricing. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.

New Relic Details
Product Website
Languages Supported
English
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Product Description

New Relic is the industry's largest and most comprehensive cloud-based instrumentation platform to help customers create more perfect software.

How do you position yourself against your competitors?

New Relic is the most powerful cloud-based observability platform built to help engineers create more perfect software. It includes a Telemetry Data Platform to ingest, analyze and alert on all your metrics, events, logs, and traces, Full-Stack Observability to easily visualize and troubleshoot your entire software stack in one connected experience, and Applied Intelligence to detect, understand, and resolve incidents faster.

There are five main things that make New Relic different:

✓ Instrument everything with petabyte scale to eliminate blind spots.
✓ Observe everything with unprecedented visibility into your entire estate.
✓ Harness AI & ML to detect failures quickly and reduce alert fatigue.
✓ Build your own tailored visualizations and tap into an ecosystem of custom apps with programmability.
✓ Predictable, usage-based billing that is easy to manage.


Seller Details
Seller
New Relic
Company Website
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@newrelic
68,477 Twitter followers
LinkedIn® Page
www.linkedin.com
2,827 employees on LinkedIn®
Ownership
NYSE: NEWR
Total Revenue (USD mm)
$599
Description

The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.


Kasey K.
KK
Overview Provided by:

Recent New Relic Reviews

SG
Sanket G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best APM tool for web and mobile application"
Application Performance Monitoring (APM) is fantastic tool. It gives us lot of insights from our production applications. We make decisions of infr...
Кристиан .
К
Кристиан .Enterprise (> 1000 emp.)
5.0 out of 5
"Best Monitoring Solution out there!"
The most comprehensive and full monitoring. Nothing comes even close to the amount of monitoring that is allows!
JW
johnno w.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great SAAS monitoring tool"
NewRelic was super easy to implement and very easy to use and navigate. Before NR we had log files all over the place on different windows VMs, was...
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New Relic Media

New Relic Demo - Telemetry Data Platform
The single source of truth for all your operational data ✓ 300+ agents and integrations, including OpenTelemetry, so you can ingest and store all of your operational data, including logs, in one place ✓ Query with lightning-fast response times ✓ New Relic One + Grafana Dashboards ✓ R...
New Relic Demo - Full-Stack Observability
Visualize, analyze, and optimize your entire software stack from one place ✓ Monitor your distributed services, applications, and serverless functions, no matter how or where they’re developed ✓ Understand what’s happening in your infrastructure, cloud resources, containers, and clusters ...
New Relic Demo - Applied Intelligence
Instantly detect, diagnose, and resolve issues before customers notice ✓ Proactively detect and explain anomalies ✓ Reduce alert fatigue and prioritize the issues that matter most ✓ Diagnose and respond to incidents faster
New Relic Demo - Debug faster with Pixie
Drill down into services without modifying source code, giving you: ✓ Live debugging with no sampling. ✓ Real-time service, DNS, and network flow graphs to show intra-cluster communication and latency. ✓ Flamegraphs to see slow-running code and cluster resource consumption.
New Relic Demo - Get instant, no-code observability
Pixie auto-telemetry monitors every service instantly. And because Pixie is language-agnostic, there’s no instrumentation expertise needed. With Pixie and New Relic's Kubernetes integration, you'll get detailed performance data for: ✓ Kubernetes infrastructure and events ✓ Prometheus metri...
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483 New Relic Reviews

4.4 out of 5
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483 New Relic Reviews
4.4 out of 5
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4.4 out of 5

New Relic Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for New RelicQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Education Management
UE
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
What do you like best about New Relic?

New relic offers lots of useful data, is easy to set up and has a very generous free tier. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The data querying feature has been difficult for us to use and understand. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

New relic shows us real time load and response time along with errors and individual transaction statistics which helps us find and fix issues in less time. Review collected by and hosted on G2.com.

Verified User in Events Services
AE
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
What do you like best about New Relic?

The extensive options for integration across services and servers which provide easy overview of my product Review collected by and hosted on G2.com.

What do you dislike about New Relic?

complicated setup and hard to estimate the cost of using the product, and hard to find out the UI/setting up useful dashboards Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

It provides us with a unified platform to gain insight into how our software works across the whole suite, Review collected by and hosted on G2.com.

MF
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about New Relic?

It's an easy tool to get used when there are problems in prod. I love the shared links Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Sometimes the UI is confusing, reloading pages won't get you in the place you are. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Monitoring Review collected by and hosted on G2.com.

Samuel A.
SA
Senior Software Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Fast way to get information about deployed code in production Review collected by and hosted on G2.com.

What do you dislike about New Relic?

It can be high cost in case you want all the team with complet access Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Keep the team update with alerts about error in the code, and great tool to follow how new code is woking, early detection of errors, timings and alerts Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Incentivized Review
What do you like best about New Relic?

Mostly I like Newrelic Alerts and AI and Dashboard visualization, and NRQL it's easy to understand query the data and fully satisfied with interface of newrelic. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

It's sometimes hard to understand the integration process and implementation, and sometimes we are not getting the documents for it. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

New relic gives the best feature that alerts and ai, which help us to get to know what is going on and we are constantly updated with it, and Newrelic dashboards as well help us know what's going on it. Review collected by and hosted on G2.com.

Sudarshan D.
SD
Cloud Infra Cost Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Easy to get started and tons of useful custom metrics to monitor the application/servers effectively Review collected by and hosted on G2.com.

What do you dislike about New Relic?

the volume of data it ingests is sometimes on the higher side what I felt, that might increase the costs. I believe there should be ways to reduce the same Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Lots of custom metrics provided for server level monitoring helps to identify/troubleshoot the issues quickly. On the app monitoring side, it becomes easy to find the culprit with. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
(Original )Information
What do you like best about New Relic?

easy to use and user experience, active community and support from new relic, extensive integration support, powerfull insights. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Nothing, all good as of my knowledge. Align with my needs and expectations Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

real time user monitoring, error tracking and troubleshooting, distributed tracing, infrastructure monitoring, APM & browser Monitoring, Alerts and AI. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

User friendly it does it's work blocks and notifies about the malware Review collected by and hosted on G2.com.

What do you dislike about New Relic?

UX can be improved and also the features Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

For protection of the firewalls and also the safety of the system Review collected by and hosted on G2.com.

Verified User in Broadcast Media
AB
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
What do you like best about New Relic?

Easily create dashboards, query and compare metrics and logs, near realtime events, APM and distributed tracing, everything a modern web application needs in one suite of tools. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Sending events our side the platform can incur extra costs. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Distributed tracing and logging. Easy to trace and locate issue between services. Review collected by and hosted on G2.com.

Jagat P.
JP
IT Manager
Information Technology and Services
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

It is lightweight, easy to implement and use, and helps track many vulnerabilities. Also, it can be implemented on-premises, cloud or in hybrid environments. Also, it is one of a kind to enforce Optimized Control Flow Integrity (OCFI) technology. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

It is a bit tedious to manage, it has some minor glitches, and K2's support for the DevOps team is weak. But other than it is a great new tool for the zero-day attack. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

It tracks down most of the significant vulnerabilities, has negligible false positive alerts, and has one-of-a-kind Optimized Control Flow Integrity (OCFI) technology. Review collected by and hosted on G2.com.