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New Relic Reviews & Product Details - Page 13

New Relic Overview

What is New Relic?

New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and the software life cycle. There are an estimated 25 million engineers in the world across more than 25 distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and predictable user-based pricing. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.

New Relic Details
Product Website
Languages Supported
English
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Product Description

New Relic is the industry's largest and most comprehensive cloud-based instrumentation platform to help customers create more perfect software.

How do you position yourself against your competitors?

New Relic is the most powerful cloud-based observability platform built to help engineers create more perfect software. It includes a Telemetry Data Platform to ingest, analyze and alert on all your metrics, events, logs, and traces, Full-Stack Observability to easily visualize and troubleshoot your entire software stack in one connected experience, and Applied Intelligence to detect, understand, and resolve incidents faster.

There are five main things that make New Relic different:

✓ Instrument everything with petabyte scale to eliminate blind spots.
✓ Observe everything with unprecedented visibility into your entire estate.
✓ Harness AI & ML to detect failures quickly and reduce alert fatigue.
✓ Build your own tailored visualizations and tap into an ecosystem of custom apps with programmability.
✓ Predictable, usage-based billing that is easy to manage.


Seller Details
Seller
New Relic
Company Website
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@newrelic
68,477 Twitter followers
LinkedIn® Page
www.linkedin.com
2,827 employees on LinkedIn®
Ownership
NYSE: NEWR
Total Revenue (USD mm)
$599
Description

The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.


Kasey K.
KK
Overview Provided by:

Recent New Relic Reviews

SG
Sanket G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best APM tool for web and mobile application"
Application Performance Monitoring (APM) is fantastic tool. It gives us lot of insights from our production applications. We make decisions of infr...
Кристиан .
К
Кристиан .Enterprise (> 1000 emp.)
5.0 out of 5
"Best Monitoring Solution out there!"
The most comprehensive and full monitoring. Nothing comes even close to the amount of monitoring that is allows!
JW
johnno w.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great SAAS monitoring tool"
NewRelic was super easy to implement and very easy to use and navigate. Before NR we had log files all over the place on different windows VMs, was...
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New Relic Media

New Relic Demo - Telemetry Data Platform
The single source of truth for all your operational data ✓ 300+ agents and integrations, including OpenTelemetry, so you can ingest and store all of your operational data, including logs, in one place ✓ Query with lightning-fast response times ✓ New Relic One + Grafana Dashboards ✓ R...
New Relic Demo - Full-Stack Observability
Visualize, analyze, and optimize your entire software stack from one place ✓ Monitor your distributed services, applications, and serverless functions, no matter how or where they’re developed ✓ Understand what’s happening in your infrastructure, cloud resources, containers, and clusters ...
New Relic Demo - Applied Intelligence
Instantly detect, diagnose, and resolve issues before customers notice ✓ Proactively detect and explain anomalies ✓ Reduce alert fatigue and prioritize the issues that matter most ✓ Diagnose and respond to incidents faster
New Relic Demo - Debug faster with Pixie
Drill down into services without modifying source code, giving you: ✓ Live debugging with no sampling. ✓ Real-time service, DNS, and network flow graphs to show intra-cluster communication and latency. ✓ Flamegraphs to see slow-running code and cluster resource consumption.
New Relic Demo - Get instant, no-code observability
Pixie auto-telemetry monitors every service instantly. And because Pixie is language-agnostic, there’s no instrumentation expertise needed. With Pixie and New Relic's Kubernetes integration, you'll get detailed performance data for: ✓ Kubernetes infrastructure and events ✓ Prometheus metri...
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483 New Relic Reviews

4.4 out of 5
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483 New Relic Reviews
4.4 out of 5
483 New Relic Reviews
4.4 out of 5

New Relic Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for New RelicQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
RS
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
What do you like best about New Relic?

Free for personal use

user friendly UI

great at detecting anomalies Review collected by and hosted on G2.com.

What do you dislike about New Relic?

sometimes it glitches but for only some time Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

MTTR, MTTD Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
What do you like best about New Relic?

The integrations and the Nrql part the best! And creation of dashboards and the whole observability apm and browser Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Support cases evaluation and the non updated documentations Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Its solving the problem of the observability as teams are unable to reach out to the issues in the application if new relic is not there and have to go through many tools! Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about New Relic?

Easy to Use we can easy monitor application,system Review collected by and hosted on G2.com.

What do you dislike about New Relic?

some time i face some problem while querying Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

With the newrelic agent we can easily connect our application or infrastructure with the newrelic and monitor it Review collected by and hosted on G2.com.

Diego A.
DA
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
What do you like best about New Relic?

Easy to use with intuitive interfaces and many integration options. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

I couldn't get the cross-application trace to work correctly with RabbitMQ Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Find issues and monitor performance. Review collected by and hosted on G2.com.

HS
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about New Relic?

Alerts/SLI/SLO

Dashboard Capabilities

NRQL Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Documentation is quite difficult and sometimes different how actually it is being done. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Full stack Observability Review collected by and hosted on G2.com.

Dinesh B.
DB
Junior Software Developer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
What do you like best about New Relic?

APM, BROWSER, INFRASTRUCTURE Monitoring, Alerts & AI. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Sometimes im facing some glitch during important work. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

MTTR & MTTD Review collected by and hosted on G2.com.

Joseph N.
JN
Software & DevOps Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
Incentivized Review
What do you like best about New Relic?

New Relics presents itself as one source of truth for mnotoring. Infrastructure and application. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Having to run the .ini file all the time against ny application commandline Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

As a DevOps engineer, mean time to recovery is kne of the KPIs and having one source if truth, as New relic all is solved here... Tracing you issues and fixing them. Review collected by and hosted on G2.com.

DM
Senior software Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Easy to integrate it into mobile and web applications to track user behavior, application performance and the Console provides a nice and clean UI to see those metrics. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

I don't see any issues so far with the software, This has made it easier for us to track down the application performance analytics, etc. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

This helps developers to keep track of how the application is performing in production and if is there any error in the application that needs the attention of the development team. Review collected by and hosted on G2.com.

Ashish K.
AK
Sr. Database Administrator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Its a very agile toll for monitring your application databases and microservices. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Sometimes metrics takes time to refresh and sometimes it shows incorrect data as well. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

It is a very vital tool for monitoring and alerts in our organisation. It helps us in getting alarms in advance if anything happens to our system. Also we are able to minotor every single API which again is very useful for system stability. Review collected by and hosted on G2.com.

Smit M.
SM
Senior Software Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about New Relic?

I like the representation of the information of the Application based on throughput, response time, external service, Error identification.

Also, the Error is so accurate with the printstacktrace that we can quickly figure out the issue without going through the application logs.

Also, the Custom Attributes help identify the customer transactions based on such attributes and based on that; we can create the dashboard to get all information on our customer transactions. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

As of now there is nothing which i dislike about New relic and that is genuine.

Base is you need to know about NRQL. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

New Relic helps in solving critical customer issues and finding resolutions to the same w.r.t custom attributes transactions, and also the alert capability helps in getting the alerts through mail, having all the detail information i.e what application is affected, what is the issue, what are the parameters passed by the customer. to our team, which helps in actively solving the issue.

We also get the kubernetes information like pod details, image number, how many time it is restarted etc. Review collected by and hosted on G2.com.