Save to My Lists
Paid
Claimed
Optimized for quick response

New Relic Reviews & Product Details - Page 12

New Relic Overview

What is New Relic?

New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and the software life cycle. There are an estimated 25 million engineers in the world across more than 25 distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and predictable user-based pricing. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.

New Relic Details
Product Website
Languages Supported
English
Show LessShow More
Product Description

New Relic is the industry's largest and most comprehensive cloud-based instrumentation platform to help customers create more perfect software.

How do you position yourself against your competitors?

New Relic is the most powerful cloud-based observability platform built to help engineers create more perfect software. It includes a Telemetry Data Platform to ingest, analyze and alert on all your metrics, events, logs, and traces, Full-Stack Observability to easily visualize and troubleshoot your entire software stack in one connected experience, and Applied Intelligence to detect, understand, and resolve incidents faster.

There are five main things that make New Relic different:

✓ Instrument everything with petabyte scale to eliminate blind spots.
✓ Observe everything with unprecedented visibility into your entire estate.
✓ Harness AI & ML to detect failures quickly and reduce alert fatigue.
✓ Build your own tailored visualizations and tap into an ecosystem of custom apps with programmability.
✓ Predictable, usage-based billing that is easy to manage.


Seller Details
Seller
New Relic
Company Website
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@newrelic
68,477 Twitter followers
LinkedIn® Page
www.linkedin.com
2,827 employees on LinkedIn®
Ownership
NYSE: NEWR
Total Revenue (USD mm)
$599
Description

The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.


Kasey K.
KK
Overview Provided by:

Recent New Relic Reviews

SG
Sanket G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best APM tool for web and mobile application"
Application Performance Monitoring (APM) is fantastic tool. It gives us lot of insights from our production applications. We make decisions of infr...
Кристиан .
К
Кристиан .Enterprise (> 1000 emp.)
5.0 out of 5
"Best Monitoring Solution out there!"
The most comprehensive and full monitoring. Nothing comes even close to the amount of monitoring that is allows!
JW
johnno w.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great SAAS monitoring tool"
NewRelic was super easy to implement and very easy to use and navigate. Before NR we had log files all over the place on different windows VMs, was...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

New Relic Media

New Relic Demo - Telemetry Data Platform
The single source of truth for all your operational data ✓ 300+ agents and integrations, including OpenTelemetry, so you can ingest and store all of your operational data, including logs, in one place ✓ Query with lightning-fast response times ✓ New Relic One + Grafana Dashboards ✓ R...
New Relic Demo - Full-Stack Observability
Visualize, analyze, and optimize your entire software stack from one place ✓ Monitor your distributed services, applications, and serverless functions, no matter how or where they’re developed ✓ Understand what’s happening in your infrastructure, cloud resources, containers, and clusters ...
New Relic Demo - Applied Intelligence
Instantly detect, diagnose, and resolve issues before customers notice ✓ Proactively detect and explain anomalies ✓ Reduce alert fatigue and prioritize the issues that matter most ✓ Diagnose and respond to incidents faster
New Relic Demo - Debug faster with Pixie
Drill down into services without modifying source code, giving you: ✓ Live debugging with no sampling. ✓ Real-time service, DNS, and network flow graphs to show intra-cluster communication and latency. ✓ Flamegraphs to see slow-running code and cluster resource consumption.
New Relic Demo - Get instant, no-code observability
Pixie auto-telemetry monitors every service instantly. And because Pixie is language-agnostic, there’s no instrumentation expertise needed. With Pixie and New Relic's Kubernetes integration, you'll get detailed performance data for: ✓ Kubernetes infrastructure and events ✓ Prometheus metri...
Play New Relic Video
Play New Relic Video
Play New Relic Video
Play New Relic Video
Play New Relic Video
Answer a few questions to help the New Relic community
Have you used New Relic before?
Yes

Video Reviews

483 New Relic Reviews

4.4 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
483 New Relic Reviews
4.4 out of 5
483 New Relic Reviews
4.4 out of 5

New Relic Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for New RelicQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
LR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about New Relic?

APM, alerting and synthetic monitor and terraform support for entities creation Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Integration, except for the integrations, i pretty cool with all newrelic features Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Infra Alerting and creation of applications on newrelic for custom visibility of Obeservability Review collected by and hosted on G2.com.

Piotr N.
PN
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
Incentivized Review
What do you like best about New Relic?

New Relic's free offering is super-generous. You get access to all the necessary features, including APM, infrastructure monitoring, in context (and more). They cap the ingested data at 100G/month, which is more than enough for you to start off. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

It covers all my infrastructure needs and it's free - really not much negative feedback I can give. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

New Relic allows me to understand when my services have an outage and proactively respond to it. Review collected by and hosted on G2.com.

Disha J.
DJ
Technical Lead
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about New Relic?

New Relic is easy to integrate, updation of code is easy with a single line, new relic dashboard is very user friendly. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

nothing to dislike here but only thing is a person needs to have a basic idea of how to run queries (similar to sql queries). But this can be easily overcome for a new person by keeping a handbook of all the queries to be run to get a report. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Using new relic mostly to identify and debug crashes in production. How and what of a fail case, steps to reproduce that bug is what i use new relic primarily for. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

K2 is the best antivirus software for the security as well as threat detection product. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Nothing to ignore in this platform all features are good and perfect. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

I'm using this platform for firewall and some security purpose like web application firewall. Review collected by and hosted on G2.com.

Rocky M.
RM
CEO
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

With its OCFI technology, it detects attacks in time, issuing vulnerability alerts that can enter and affect the system or application. With a detailed alert, you can quickly act and remedy the problem. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Their response attention is not efficient to solve the tickets sent, it would be good if they improved the attention Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Constant monitoring allows the system to be secure against attacks and with the implementation in the cloud, security is much stronger Review collected by and hosted on G2.com.

Sathya N.
SN
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

The real-time performance monitoring and comprehensive insights provided by New Relic are unparalleled, enabling us to optimize our systems and deliver exceptional user experiences. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

I find the pricing structure of New Relic to be a bit complex and potentially costly for small businesses with limited budgets. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

New Relic is our go-to monitoring tool for our fintech applications in India. It ensures optimal performance, reliability, and proactive issue resolution, empowering us to deliver exceptional user experiences in the dynamic fintech landscape. Review collected by and hosted on G2.com.

Deepankar C.
DC
Team Lead
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

- Real-time monitoring of network, database, system health etc.

- Error Alerts

- helps in tracing the root cause Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The only drawback I see is pricing is a little high for small and medium-sized companies. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

- helps in identifying problems in real time

- helps in monitoring all infrastructure

- saves time and resources Review collected by and hosted on G2.com.

Ratnesh C.
RC
Member Of Technical Staff
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Incentivized Review
What do you like best about New Relic?

I had to find culprits of internal modules taking longer in processing time, and I found anomalies while using new-relic. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

I was unsure how much extra time the new relic was taking, and there was a little less documentation for problems I faced initially. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Distributed tracing was a great feature, that I used and it helped me a lot in getting the anamolies in the system. Review collected by and hosted on G2.com.

Piyush M.
PM
engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

It provides the metrics in that manner we can check our application's performance and increase its availability.

Alerting of new relic is one of the best.

It is too easy to integrate Review collected by and hosted on G2.com.

What do you dislike about New Relic?

It is too costly for low-budget startups rather than it is too good. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

It helps me to monitor my applications and to get the alert when something unexpected is happened. Its response time graph helps me alot to keep my application up and highly available for client Review collected by and hosted on G2.com.

DT
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
(Original )Information
What do you like best about New Relic?

APM & BROWSER Monitoring and Alerting process Review collected by and hosted on G2.com.

What do you dislike about New Relic?

There is a glitch sometimes during critical times which I wouldn't say I like. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

MTTR & MTTD Review collected by and hosted on G2.com.