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New Relic Reviews & Product Details - Page 11

New Relic Overview

What is New Relic?

New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and the software life cycle. There are an estimated 25 million engineers in the world across more than 25 distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and predictable user-based pricing. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.

New Relic Details
Product Website
Languages Supported
English
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Product Description

New Relic is the industry's largest and most comprehensive cloud-based instrumentation platform to help customers create more perfect software.

How do you position yourself against your competitors?

New Relic is the most powerful cloud-based observability platform built to help engineers create more perfect software. It includes a Telemetry Data Platform to ingest, analyze and alert on all your metrics, events, logs, and traces, Full-Stack Observability to easily visualize and troubleshoot your entire software stack in one connected experience, and Applied Intelligence to detect, understand, and resolve incidents faster.

There are five main things that make New Relic different:

✓ Instrument everything with petabyte scale to eliminate blind spots.
✓ Observe everything with unprecedented visibility into your entire estate.
✓ Harness AI & ML to detect failures quickly and reduce alert fatigue.
✓ Build your own tailored visualizations and tap into an ecosystem of custom apps with programmability.
✓ Predictable, usage-based billing that is easy to manage.


Seller Details
Seller
New Relic
Company Website
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@newrelic
68,477 Twitter followers
LinkedIn® Page
www.linkedin.com
2,827 employees on LinkedIn®
Ownership
NYSE: NEWR
Total Revenue (USD mm)
$599
Description

The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.


Kasey K.
KK
Overview Provided by:

Recent New Relic Reviews

SG
Sanket G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best APM tool for web and mobile application"
Application Performance Monitoring (APM) is fantastic tool. It gives us lot of insights from our production applications. We make decisions of infr...
Кристиан .
К
Кристиан .Enterprise (> 1000 emp.)
5.0 out of 5
"Best Monitoring Solution out there!"
The most comprehensive and full monitoring. Nothing comes even close to the amount of monitoring that is allows!
JW
johnno w.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great SAAS monitoring tool"
NewRelic was super easy to implement and very easy to use and navigate. Before NR we had log files all over the place on different windows VMs, was...
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New Relic Media

New Relic Demo - Telemetry Data Platform
The single source of truth for all your operational data ✓ 300+ agents and integrations, including OpenTelemetry, so you can ingest and store all of your operational data, including logs, in one place ✓ Query with lightning-fast response times ✓ New Relic One + Grafana Dashboards ✓ R...
New Relic Demo - Full-Stack Observability
Visualize, analyze, and optimize your entire software stack from one place ✓ Monitor your distributed services, applications, and serverless functions, no matter how or where they’re developed ✓ Understand what’s happening in your infrastructure, cloud resources, containers, and clusters ...
New Relic Demo - Applied Intelligence
Instantly detect, diagnose, and resolve issues before customers notice ✓ Proactively detect and explain anomalies ✓ Reduce alert fatigue and prioritize the issues that matter most ✓ Diagnose and respond to incidents faster
New Relic Demo - Debug faster with Pixie
Drill down into services without modifying source code, giving you: ✓ Live debugging with no sampling. ✓ Real-time service, DNS, and network flow graphs to show intra-cluster communication and latency. ✓ Flamegraphs to see slow-running code and cluster resource consumption.
New Relic Demo - Get instant, no-code observability
Pixie auto-telemetry monitors every service instantly. And because Pixie is language-agnostic, there’s no instrumentation expertise needed. With Pixie and New Relic's Kubernetes integration, you'll get detailed performance data for: ✓ Kubernetes infrastructure and events ✓ Prometheus metri...
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483 New Relic Reviews

4.4 out of 5
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483 New Relic Reviews
4.4 out of 5
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4.4 out of 5

New Relic Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for New RelicQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Mayura D.
MD
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

pplication performance monitoring (APM): New Relic offers robust APM capabilities, allowing users to monitor the performance and health of their applications in real time. It provides insights into response times, errors, database queries, and other critical metrics, helping to identify bottlenecks and optimize application performance. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Pricing and cost: Some users have raised concerns about the pricing structure of New Relic, particularly for larger organizations or projects Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Issue detection and resolution: New Relic proactively detects and alerts users about potential issues or anomalies in their applications. It helps identify errors, crashes, slow response times, and other issues that may impact the application's performance or user experience Review collected by and hosted on G2.com.

MALLESWARA RAO  V.
MV
Systems Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Real time protection from the zero day attacks and threats. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Slight glitches and need technical knowledge to maintain and operate. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Security testing while application is running and maybe OAST too. Review collected by and hosted on G2.com.

Vivek P.
VP
Site reliability engineering
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Easy way to monitor the application metrics and see all the things in visual form on the new relic UI. The best part of it is that you can easily find all the reasons behind any production issue or slowness. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The support system is also very poor, many times find issues in some APM monitoring and try to reach them to find the solution ASAP but it was not good as we expected. Newrelic new UI is very complicated, compare to the old UI. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

To prevent the production outage and slowness by getting the alerts from it. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

It has robust integrations with other tools and platforms and can be combined with Azure and AWS to monitor all critical information end-to-end. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Due to the many functions, knowledge is required for customization, and it is challenging to set important indicators and monitoring targets with the skills of engineers alone, so a wide range of expertise is needed if there is only one person in charge. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

By using it to monitor error performance in Our web application, you can quickly identify the cause of slow queries and check the error content on New Relic, which can be used for investigating the cause of errors and long-term performance tuning. I use it as a handy tool. Review collected by and hosted on G2.com.

Andrei-Daniel P.
AP
Senior Software Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic Review from User Profile
Incentivized Review
(Original )Information
What do you like best about New Relic?

Is easy to install on most platforms and gives a great glimpse into how the platforms works.

When working with codebases that we may not know, it's incredibly useful for making sure they work as expected. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

When a deployed software has a proxy not monitored in between, it doesn't associate well with the server application and frontend side application.

The per full user license is excessive Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

It allows us to monitor our server and applications to ensure uptime and find improvement and optimizations opportunities Review collected by and hosted on G2.com.

Verified User in Information Services
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

I like that I am able to get the reports I need quickly and can export them to excel with the click of a button. I can then use the data as i need. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

That I am not able to tell it a time range for the SLA reports, if I am away and I am late to run the report I may lose the information for a day or two. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

We can use new relic for performance monitoring to help track the start time and end time of an issue when a slow down is seen. They can also use it to dial in the cause. Review collected by and hosted on G2.com.

CD
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about New Relic?

A very easy to use tool.

You can easily implement it.

It is easy to integrate New Relic into an existing interface.

Updating the code is very seamless.

The best crash analysis tool ever. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Nothing to dislike on New Relic.

The dashboard is user friendly and can easily be customized.

I love the alerting features in Rew Relic.. They are very timely. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

We can easily detect errors in our infrastructure on time and prevent disaster.

With Printstacktrace, we can easily figure out issues without the hassle of going though application logs.

Realtime monitoring to ensure that data is safe all the time. Review collected by and hosted on G2.com.

RN
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
What do you like best about New Relic?

It is a good observability tool, shows data related to the apm, browser,infrastructure. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Because of the documentation errors i have faced many problems during the integration, it also sometimes takes time to show the data. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

MTTR & MTTD Review collected by and hosted on G2.com.

HS
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about New Relic?

Easy to monitor every things like APM,Browser,Infrastructure not only monitoring but it also suggest how to improve the performance of our Application,Infrastructure etc. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

I have faced some glitch while using new relic Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

MTTR & MTTD Review collected by and hosted on G2.com.

Muhammad A.
MA
Full-Stack Software Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Everything from Error Monitoring to Application Performance Monitoring, Alerting to Multiple destinations, and Supporting Multiple Cluster Nodes and UI has improved a lot recently.

Overall Speed to retrieve and understand any incident is fast no matter how much the size of data pushed to New Relic. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

I like everything about New Relic except the Pricing Model, which is charging per user. If your team size is big then the pricing model should be something very flexible to give access to monitor the health of the application to every single developer. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Application Performance Monitoring, Incident Management, and IT Alerting. Resulting in identifying the potential application bugs in time with the help of a full error stack trace narrowing down the area of interest. Review collected by and hosted on G2.com.