I like how easy the tool is to use and who it gives us quick insights to core problems wherever they occur. It helps our developers see their code performing in real time and it gives them spot on analyses where errors and bottlenecks are found.
New Relic agent also collects a lot of insightful data from customers usage of frontend web and app services. With the easy to create Dashboards we are sharing a lot of customer usage data with the business units.
The custom events ability gives us also good value. We send in relevant business data so we can analyze business processes and see them in a larger perspective. Review collected by and hosted on G2.com.
There isn't that much to dislike actually. It's a pricy product indeed. Review collected by and hosted on G2.com.
Video Reviews
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481 out of 482 Total Reviews for New Relic
Overall Review Sentiment for New Relic
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I always have instant access to real-time information regarding the performance of my systems... often allowing me to address issues PRIOR TO the customer being impacted. I rely on New Relic every single day to ensure that our systems are functioning optimally. Review collected by and hosted on G2.com.
If there is any performance degradation by using New Relic, it has been imperceptible to us or our customers. The initial configuration and customization does require some time & effort... but, certain for us, worth the effort. Review collected by and hosted on G2.com.
NewRelic was super easy to implement and very easy to use and navigate. Before NR we had log files all over the place on different windows VMs, was horrible to manage. But now we have them in one central place that we can query, review and monitor. Review collected by and hosted on G2.com.
Nothing at all it's great.. I struggled a little bit setting up monitors and dashboards, but only due to not giving it enough attention and focus - once I say down and actually made myself do it, it was very easy and made sense Review collected by and hosted on G2.com.
a grate feature was the ease of use. I used in my Node Application, it was very easy to integrate and implement in the overall application. All it took was installing the npm package and a few lines of code to add in my code base.
Another feature I loved was the user experience, it was very smooth. Every feature was easily available, while the customer support is amazing, user rarely needs it because they can explore easily on their own. Review collected by and hosted on G2.com.
The free tier allows very limited user to access. Makes it a bit difficult to collaborate. Also a minor flaw was logs, I tried to monitor logs but the logs were not as detailed and robust as I expected. Review collected by and hosted on G2.com.
New Relic makes it really easy to transition to their solution since its comes with many pre-built queries and ready to use monitors through its premium interfaces. The solution is cloud-agnostic and highly compatible with various telemetry sources, which made it an ideal all-in-on ecosystem for our observability needs. We were able to utilize it to get more granular on what we spend our money on and further optimize our logs and traces. One of the stronger feature they offer is their application and performance monitoring interface (APM), which comes mostly ready-to-use with set monitors and tools to drill into discrepancies. Review collected by and hosted on G2.com.
I think one of the downside of New Relic is its pricing structure, which comprised of two components : the amount of data ingested and the number of user seats provisionned at each tier level. Altough the basic access tier come free of charge and the core tiers is pretty affordable, they do fall short when it come to usability of the more important features New Relic has to offer. The full platform access tier does provide all the functionnalities most users need, but the price increase is very substantial with this one. I would love for New Relic to come up with an alternative tier that provides a bit more than core, yet less that full platform, at an intermediate price. Review collected by and hosted on G2.com.
I prefer New Relic for its real-time monitoring features. In the process, it gives me a well-rounded view of how my application is performing and hopefully allows me to track down and fix any problems before they become runaway issues. The dashboards are customizable and so is the alerting which makes staying on top of your major metrics really simple. Review collected by and hosted on G2.com.
New Relic, despite having tons of features, can be difficult to learn how to use if you are brand new to the service. It can feel overwhelming to get used to all of the different tools and metrics. Review collected by and hosted on G2.com.
It was able to give me the best visibility over my app performance. Detailed dashboards, insightful metrics, and powerful alerting capabilities that help me identify issues quickly and resolve them even quicker are the things that I love. Having this end-to-end tracing of transactions is key for identifying performance improvements and bottlenecks. Review collected by and hosted on G2.com.
New Relic is loaded with features but what we dislike is the potentially complicated and pricey pricing structure for smaller businesses or those who do not require extensive monitoring. Review collected by and hosted on G2.com.
NRQL, New Relic's customer query language, forms a fundamental layer of the platform that sets it above the competitors from our perspective. The competition try to state that NRQL has a steep learning curve that makes usage harder, however there are many ways that New Relic overcome that: strong documentation, samples throughout the platform, and even AI that can generate NRQL queries for you.
The agents are trivial to install and set up, with the documentation being well maintained. New Relic have a strong commitment to Open Telemetry, helping customers avoid vendor lock-in. Review collected by and hosted on G2.com.
There are attempts in New Relic to use AI-like tools to understand the root cause of incidents in complex interconnected systems, but frankly we've never found this to be effective, so while it can highlight all the various issues occurring it does not seem able to pin point which issues are the cause and which are the symptoms. We've had to build up custom dashboards and tooling to fill this gap.
New Relic's price model allows free users to access custom dashboards for free, but puts a paywall around showing the same data in New Relic's own views. This pushes cost-sensitive customers to duplicate New Relic views in dashboards, which makes an overhead and reduces usability. Review collected by and hosted on G2.com.
I like the creation of different dashboards for the different use cases that Dazn has. I like how easy is to create queries, and how I can integrate the queries property into our codebase. I also like how I can create different dashboards for the different features I want to monitor so everything can be organised by topic and by team. Review collected by and hosted on G2.com.
I think the graphs could be better more informative and more up to date with industry standards, they lack details and the design I think is outdated. Review collected by and hosted on G2.com.
Easy to use Informative Panel for My Infrastructure Health and stats. Its very easy to use because of severl install options and guided installation. I use Guided Install and My infrastruture is easily linked to view data logs. Review collected by and hosted on G2.com.
Price seems high. although, for the generous 100gb free tier, it is quite good even then. Review collected by and hosted on G2.com.
The most comprehensive and full monitoring. Nothing comes even close to the amount of monitoring that is allows! Review collected by and hosted on G2.com.
None so far! Ther are no areas where I find New Relic lacking. Review collected by and hosted on G2.com.
