454 Netcore Customer Engagement and Experience Platform Reviews
Overall Review Sentiment for Netcore Customer Engagement and Experience Platform
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Netcore’s customer engagement suite ensures seamless personalization, omnichannel reach, and actionable insights. A must-have for boosting customer retention!Netcore’s AI-driven automation, hyper-personalization, and omnichannel reach make customer engagement seamless. Real-time insights, ease of use, and high deliverability boost retention and conversions! Review collected by and hosted on G2.com.
Needs improvement, but still user-friendly and seamless engagement tools. Review collected by and hosted on G2.com.
Nudges, no need for tech to interfere much, marketing can setup by themselves. Overall easy to use platform. Review collected by and hosted on G2.com.
Improve on login dashboard, easier switch between product and CE side. Automation requires extra step of setting up templates. Review collected by and hosted on G2.com.
The best part about Netcore is not just the tool they have developed but also the people working with us. They help us integrate advanced personalized experience and work closely with the brand to prepare and deliver a roadmap. Review collected by and hosted on G2.com.
Well, there is always scope for improvement however I think Netcore knows what they develop so I do not have any specific dislike however, I optimistic that net core is always working on their improving their platform. Review collected by and hosted on G2.com.
Netcore support team is very supportive and patiently helps their customer for good customer experience. The portal is also very user friendly. Review collected by and hosted on G2.com.
Nothing as much. Keep up the good work guys. Review collected by and hosted on G2.com.
The available features are designed to streamline the workflow, reducing manual effort and saving time by automating key processes and enhancing overall efficiency. They are very useful to me and my team.
Customer support is very responsive and helpful too. Review collected by and hosted on G2.com.
I am satisfied with everything provided so far. Review collected by and hosted on G2.com.
Netcore's Customer Engagement and Experience Platform offers several compelling features that stand out, but what I find most impressive is its ability to deliver personalized, multi-channel communication at scale.
Platform allows brands to engage customers across various touchpoints, including email, SMS, push notifications, web, and even voice. Review collected by and hosted on G2.com.
Everything looks good with netcore platform. Review collected by and hosted on G2.com.
Everything is intuitive and the team was always on standby to assist us with our first few deployments. Really warm and amazing service. Review collected by and hosted on G2.com.
We haven't yet had a bad experience. Netcore has been simple and effective. Review collected by and hosted on G2.com.
Apart form the easy to use UI and reliable Platform experience, I feel that the brand really believes in the Customer FIRST mentality with robust help and feedback systems in place. Point of contacts are always just one call away to solve any query, provide suggestions and constructive feedback to grow our brand as well. Review collected by and hosted on G2.com.
No such negative/dislike factors apart from issues that sometimes arise relating to delivery rates on Whatsapp. But that is a Meta related issue. Review collected by and hosted on G2.com.
Netcore leverages AI and customer data to personalize communication across various channels. This can lead to more relevant and engaging experiences for customers, fostering stronger relationships. The platform allows you to reach customers through their preferred channels, like email, SMS, push notifications, and in-app messages. This ensures your message reaches them where they are, increasing the chances of engagement. Review collected by and hosted on G2.com.
Steeper learniNetcore boasts a rich feature set, but this can also lead to a steeper learning curve. New users might find it challenging to navigate the platform and leverage its full potential.ng curve? Review collected by and hosted on G2.com.
we use netcore for ringfencing and engage customers to increase the business performance and driving marketing campaigns, so far the experience has been great. The team has been quick in resolving queries and journey till now is great from onboarding to implementation Review collected by and hosted on G2.com.
There are no shortcomings as of now, the team has been very supportive and looking for more features and enhancements coming in future. Review collected by and hosted on G2.com.
