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Netcore Customer Engagement and Experience Platform Reviews & Product Details - Page 42

Netcore Customer Engagement and Experience Platform Overview

What is Netcore Customer Engagement and Experience Platform?

With over 25+ years of experience and a global presence across Asia, Europe, and the USA, Netcore Cloud is an AI-powered platform designed to transform customer experience and personalization in the world of digital marketing. Its comprehensive suite of tools cater to various aspects of digital marketing, including omni-channel communication strategies, a customer data platform, personalization, and generative AI tools. This platform is tailored for marketers looking to elevate their brand’s presence, foster deeper customer relationships, and drive substantial growth through personalized customer journeys. With its robust analytics, Netcore Cloud helps brands understand their audience better, enabling targeted marketing campaigns that resonate with customers on a personal level. The platform’s AI and machine learning capabilities ensure that each customer interaction is optimized for engagement and conversion, making every touchpoint an opportunity to impress and retain. Serving over 6,500 brands across 40 countries, Netcore Cloud has proven its effectiveness in enhancing customer satisfaction and loyalty, ultimately contributing to increased revenue and market share for businesses. Whether you’re looking to refine your email marketing strategy, personalize your web experience, or engage customers across multiple channels seamlessly, Netcore Cloud offers the technology and expertise to achieve your goals. Don’t miss out on the opportunity to redefine your digital marketing strategy with Netcore Cloud. Learn more at https://netcorecloud.com/

Netcore Customer Engagement and Experience Platform Details
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Product Description

Netcore Cloud is a globally recognized marketing technology SaaS company offering a full-stack of martech solutions that help product and growth marketers deliver AI-powered intelligent customer experiences across all touchpoints of the user’s journey. Building a unified views of customers, orchestrating omnichannel communication journeys, personalizing the apps and websites, optimizing user experience, real-time reporting and providing actionable analytics, Netcore Cloud represents an all-in-one solution for a marketer.

How do you position yourself against your competitors?

Netcore Cloud's Customer Engagement and Experience platform helps deliver omnichannel personalized experiences across multiple digital touch-points, including email, push notifications, SMS, WhatsApp, and web.
Netcore Cloud enables you to unify all the customer data gathered from multiple channels and harness the power of AI to build human connections.

The major challenges marketers face today are:
--> Data Siloes
--> Poor segmentation and targeting
→ Lack of Personalization
→ Broken customer experiences

Netcore Cloud's product suite addresses these challenges through a single platform and helps brands:
--> Segment and orchestrate omnichannel behavior-driven campaigns
--> Deliver AI-driven personalized experiences across the entire user journey
--> Create no-code experiences that nudge users in the right direction
--> Utilize eMail2.0 and the world's most advanced AI stack

The ability to do all of this using a single platform, is what makes 6500+ brands choose Netcore Cloud for driving seamless end-to-end customer journeys.


Seller Details
Company Website
Year Founded
1998
HQ Location
Mumbai, Maharashtra
Twitter
@netcore_cloud
1,856 Twitter followers
LinkedIn® Page
www.linkedin.com
1,199 employees on LinkedIn®
Description

Netcore Cloud is a globally recognized marketing technology SaaS company offering a full-stack of martech solutions that help product and growth marketers deliver AI-powered intelligent customer experiences across all touchpoints of the user’s journey. Building a unified views of customers, orchestrating omnichannel communication journeys, personalizing the apps and websites, optimizing user experience, real-time reporting and providing actionable analytics, Netcore Cloud represents an all-in-one solution for a marketer.


AM
Overview Provided by:

Recent Netcore Customer Engagement and Experience Platform Reviews

Aditya K.
AK
Aditya K.Enterprise (> 1000 emp.)
5.0 out of 5
"Great"
Fast & Smooth platform for executing all digital campaigns.
Vikram R.
VR
Vikram R.Enterprise (> 1000 emp.)
4.5 out of 5
"Netcore - The Whole Package"
Simpler to understand with multiple supported channels under one roof, with CSM just a callaway to assist.
Verified User
A
Verified UserMid-Market (51-1000 emp.)
3.5 out of 5
"Nice support and smooth integration"
Not requires too much about techical background to set up, quite easy for beginner to start set up basic campaign.
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Netcore Customer Engagement and Experience Platform Security
Get security information from Netcore Customer Engagement and Experience Platform to help you buy the right software. View Security Information
Netcore Customer Engagement and Experience Platform security information includes:
GDPR (General Data Protection Regulation)
SOC 2 (System and Organization Controls 2)
HIPAA (Health Insurance Portability and Accountability Act)
ISO 27001 (International Organization for Standardization)

Netcore Customer Engagement and Experience Platform Media

Netcore Customer Engagement and Experience Platform Demo - Build a 360 degree customer view
Stitch together customer data points from multiple channels to create a single unified view of every individual customer
Netcore Customer Engagement and Experience Platform Demo - Orchestrate customer journeys across multiple touch-points
Create personalized campaigns across all channels and devices and deliver engaging customer experiences
Netcore Customer Engagement and Experience Platform Demo - Intelligent insights to fuel customer engagement strategies
Get real-time actionable insights that help scale up your marketing ROI
Netcore Customer Engagement and Experience Platform Demo - Trigger 1:1 product recommendations
Capture key customer events to build personalized user journeys and trigger relevant recommendations across channels like emails, push notifications, web push and many more.
Netcore Customer Engagement and Experience Platform Demo - Create no-code product experiences
Deliver the right experience to the right user at the right time with no-code contextual nudges & walkthroughs
Discover how Unocoin, India's leading Bitcoin & Crypto Exchange, achieved a remarkable 41% increase in app conversions using Netcore Cloud's no-code Product Experience platform.
Play Netcore Customer Engagement and Experience Platform Video
Discover how Unocoin, India's leading Bitcoin & Crypto Exchange, achieved a remarkable 41% increase in app conversions using Netcore Cloud's no-code Product Experience platform.
Explore how Danube Home, a leading brand in home improvement and furnishings, revolutionized its marketing strategy to achieve a 45% increase in revenue.
Play Netcore Customer Engagement and Experience Platform Video
Explore how Danube Home, a leading brand in home improvement and furnishings, revolutionized its marketing strategy to achieve a 45% increase in revenue.
For more details check out our blog 
https://netcorecloud.com/blog/rcs-in-journeys/
Play Netcore Customer Engagement and Experience Platform Video
For more details check out our blog https://netcorecloud.com/blog/rcs-in-journeys/
Read more here: https://bit.ly/43W9ykb
Play Netcore Customer Engagement and Experience Platform Video
Read more here: https://bit.ly/43W9ykb
Play Netcore Customer Engagement and Experience Platform Video

Official Interactive Demo

Netcore Customer Engagement and Experience Platform demo available

Try an interactive demo created by the software seller (right here on G2).

Official Downloads

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454 Netcore Customer Engagement and Experience Platform Reviews

4.5 out of 5
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Netcore Customer Engagement and Experience Platform Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Netcore Customer Engagement and Experience PlatformQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Vibhor A.
VA
M
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Netcore Customer Engagement and Experience Platform?

The team is very supportive and helps resolve issues at the earliest. Review collected by and hosted on G2.com.

What do you dislike about Netcore Customer Engagement and Experience Platform?

We use netcore just for emails and I have not found any issue yet. Review collected by and hosted on G2.com.

What problems is Netcore Customer Engagement and Experience Platform solving and how is that benefiting you?

Netcore has helped improve email performance for RedDoorz. Review collected by and hosted on G2.com.

Pranil P.
PP
Deputy General Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Netcore Customer Engagement and Experience Platform?

AMP Integration & Insights from the AI, Raman Review collected by and hosted on G2.com.

What do you dislike about Netcore Customer Engagement and Experience Platform?

Less options to engage customers through BPN Review collected by and hosted on G2.com.

What problems is Netcore Customer Engagement and Experience Platform solving and how is that benefiting you?

Engaging Inactive users and Converting the active database through decent open and click rates. Review collected by and hosted on G2.com.

Anil P.
AP
Deputy Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Netcore Customer Engagement and Experience Platform?

Report and Analytics which is very useful Review collected by and hosted on G2.com.

What do you dislike about Netcore Customer Engagement and Experience Platform?

There is no such thing that I disliked about Review collected by and hosted on G2.com.

What problems is Netcore Customer Engagement and Experience Platform solving and how is that benefiting you?

It makes my email marketing process very easy Review collected by and hosted on G2.com.

Verified User in Banking
UB
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Netcore Customer Engagement and Experience Platform?

Automated engagements are the best and reason for the use Review collected by and hosted on G2.com.

What do you dislike about Netcore Customer Engagement and Experience Platform?

Missing features on the new panel, which were available on the old panel. Review collected by and hosted on G2.com.

What problems is Netcore Customer Engagement and Experience Platform solving and how is that benefiting you?

Engagement Review collected by and hosted on G2.com.

Simran R.
SR
Quality Assurance Tester
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Netcore Customer Engagement and Experience Platform?

Weekly follow-ups

Listening to points

Provide solutions Review collected by and hosted on G2.com.

What do you dislike about Netcore Customer Engagement and Experience Platform?

Sometimes we are not able to send an app push and show an unexpected error. Review collected by and hosted on G2.com.

What problems is Netcore Customer Engagement and Experience Platform solving and how is that benefiting you?

Push notifications

Email Review collected by and hosted on G2.com.

EB
Segment Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Netcore Customer Engagement and Experience Platform?

Dashboard is very attractive and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Netcore Customer Engagement and Experience Platform?

Html editing is what I dislike. They shoulf look into it Review collected by and hosted on G2.com.

What problems is Netcore Customer Engagement and Experience Platform solving and how is that benefiting you?

HTML Review collected by and hosted on G2.com.

Saurav S.
SS
Digital Marketing Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Netcore Customer Engagement and Experience Platform?

I have been using netcore for months now, and we have been mainly using it for sending SMSs to the bulk of our customers. And Netcore has been extremely useful for us. I happily recommend it. Review collected by and hosted on G2.com.

What do you dislike about Netcore Customer Engagement and Experience Platform?

As a big brand that plays a vital supporting role in business development, I was not too fond of their customer support as it can be improved. Review collected by and hosted on G2.com.

What problems is Netcore Customer Engagement and Experience Platform solving and how is that benefiting you?

We have been chiefly reaching our old, and fresh customers with our new products, and also Netcore has helped us to increase our app engagement as we are sending daily SMS to our app users with the help of this platform. Review collected by and hosted on G2.com.

Manish K.
MK
Customer marketing Executive
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Netcore Customer Engagement and Experience Platform?

Overview

Reporting

Easy to use

Effective for business growth

Support team Review collected by and hosted on G2.com.

What do you dislike about Netcore Customer Engagement and Experience Platform?

Speed of downloading

Errors in campaigns Review collected by and hosted on G2.com.

What problems is Netcore Customer Engagement and Experience Platform solving and how is that benefiting you?

Nothing Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Netcore Customer Engagement and Experience Platform?

Single view, multi channelgagement, and simple dashboard Review collected by and hosted on G2.com.

What do you dislike about Netcore Customer Engagement and Experience Platform?

Faster automation capabilities needed....faster implementation time and extensive handolding in initial phase required Review collected by and hosted on G2.com.

What problems is Netcore Customer Engagement and Experience Platform solving and how is that benefiting you?

Digital customer engagement and personalized journey creation Review collected by and hosted on G2.com.

Verified User in Banking
AB
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Netcore Customer Engagement and Experience Platform?

The platform is user-friendly and very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Netcore Customer Engagement and Experience Platform?

With the enhancement, sometimes the platform has bug and we dont know until we seen the report. Review collected by and hosted on G2.com.

What problems is Netcore Customer Engagement and Experience Platform solving and how is that benefiting you?

Analysis from communication activities. With the platform, we can get real time report about our activities in communication, i.e; email blast and web push notification. Review collected by and hosted on G2.com.