454 Netcore Customer Engagement and Experience Platform Reviews
Overall Review Sentiment for Netcore Customer Engagement and Experience Platform
Log in to view review sentiment.
Very easy to understand platform along with DIY videos as well to explain if we are stuck anywhere, great tool to optimise journeys and improve user experience. Review collected by and hosted on G2.com.
Nothing as of for now, I feel the design has to be more crisp. Review collected by and hosted on G2.com.
The platform is user-friendly, with drag-and-drop tools and automation workflows, making it accessible even for non-technical users. Review collected by and hosted on G2.com.
While it supports personalization, certain areas, like template customization or niche campaign setups, may feel restricted without technical assistance. Review collected by and hosted on G2.com.
I'm really enjoying this service and the deliverability has been outstanding. My clients are very pleased. Open rates have been very good as well. I chose this over AWS as I found it much easier for me to setup. Review collected by and hosted on G2.com.
Sometimes I have to gently nudge them to finish the approval process when I connect a new domain to my account. But it's always resolved quickly, once I bring it to their attention. Review collected by and hosted on G2.com.
Netcore is a powerful and relaible communication platform that any enterprise would benefit from. The company is continously improving and updating its product to address the operational challenges that can hinder business progress. It features, which range from automation to the easy drag and drop interface for creating customer communication journeys, are standout advantages. Additionally, the support team is alwaysresponsive, ready to resolve any technical issues, even during off hours. Review collected by and hosted on G2.com.
One potential downside of the platform is the accuracy of the KPIs it generates. However, since the KPI outcomes are influenced by various factors, such as regulatory constraints and incorrect data, the platform still provides useful performance indicators that help inform decision making from a communication perspective. Review collected by and hosted on G2.com.
The Netcore feature is great and continues to improve. Customer service is quick to respond and provides efficient solutions when issues arise. Overall, it's been a positive experience. Thanks to the Netcore team for creating such a great journey. Review collected by and hosted on G2.com.
The system can be a bit slow at times, and there are occasional issues with saving templates. Review collected by and hosted on G2.com.
Very easy to understand platform along with this it has good understand about what I want to implement. Great SPOC as well. Review collected by and hosted on G2.com.
Nothing much, if possible if we can make multiple verticals under one ID Review collected by and hosted on G2.com.
It is very easy to use and almost all the multichannel journeys are working fine and the segmentation strategy works the best Review collected by and hosted on G2.com.
Sometimes it takes time to upload lists on the panel Review collected by and hosted on G2.com.
Not requires too much about techical background to set up, quite easy for beginner to start set up basic campaign. Review collected by and hosted on G2.com.
UI maybe complicated for beginners: it divided into test mode, live mode. Especially using PX Nudge, setting process are more complicated and difficult than for in-app messages and app push notifications. Review collected by and hosted on G2.com.
Fast & Smooth platform for executing all digital campaigns. Review collected by and hosted on G2.com.
Difficult to track engagement and download reports. Review collected by and hosted on G2.com.
It very User Friendly and Easy to navigate there are also ready to use feature available Review collected by and hosted on G2.com.
As of now nothing but it will be great if the date upload process is done quicly in the pannel Review collected by and hosted on G2.com.
