53 Nava Benefits Reviews
Overall Review Sentiment for Nava Benefits
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My support team at Nava is informed and responsive. I feel like they really care about my experience and want to help me do my job well. Review collected by and hosted on G2.com.
So far I haven't found anything that isn't working well. I have yet to go through a renewal with them. Review collected by and hosted on G2.com.
Nava isn't just a partner during renewal and open enrollment season, they are there year round when issues or questions comes up and are always ready to dive in and help. Review collected by and hosted on G2.com.
In our two years of partnering with Nava we have not experienced any issues. Review collected by and hosted on G2.com.
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The time saved and quick customer service. When I had a questions as a new hire the advisor was extremely quick to reply to my email with a solution. Review collected by and hosted on G2.com.
I have not experienced any challenges while using Nava, but have researched that it's billing practices have faced some criticism with additional fees, but I have not personally had that issue. Review collected by and hosted on G2.com.
What drew me to NAVA was the technology and the innovative way that they think about benefits and support our HR team. Review collected by and hosted on G2.com.
I can't think of any downsides other than I am not in the same state as my broker and account team so I cannot meet up with my contacts in-person. Review collected by and hosted on G2.com.
The knowledge and expertise they provide. HR professionals often wear many hats, but it's difficult to be fluent in every facet of our field. It's a relief knowing that we can depend on the team at Nava to fully take care of our benefit needs. Review collected by and hosted on G2.com.
There have been times where our designated contacts have changed without notice or explanation. We've also been pointed towards new contacts without proper introductions. This can definitely create an uncomfortable experience, but it's typically a short term feeling. Review collected by and hosted on G2.com.
Most helpful to our company from Nava is the support and resources presented. As a startup company their service has been exceptional. Review collected by and hosted on G2.com.
I have not experienced any downsides to Nava just yet. Review collected by and hosted on G2.com.
The most helpful part about working with Nava, is the fact that it is practically no work to get set up.
The attentiveness of the support teams truly show. Other companies we have worked with push unneeded products, where as Nava takes the time to listen to provide only what is needed to accomplish our goals. Review collected by and hosted on G2.com.
I have no cons of using Nava at this point in time. Review collected by and hosted on G2.com.
I like the presentation provided and the response time. Review collected by and hosted on G2.com.
Nothing at the moment. I have only had a few weeks with Nava so looking forward to continue working with the team. Review collected by and hosted on G2.com.