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Nava Benefits Reviews & Provider Details - Page 2

Nava Benefits Overview

What is Nava Benefits?

Nava is a modern benefits brokerage that fuses innovative technology and deep industry expertise to make managing benefits easy for growing businesses. By delivering tailored renewal strategies, year-round back-office support, and always-on modern member support, Nava manages every step of the employee benefits lifecycle. Learn more about our mission: www.navabenefits.com.

Nava Benefits Details
Provider Website
Languages Supported
English
Services Offered
Benefits Consulting
Locations Serviced
United States
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Provider Description

Nava Benefits is the modern benefits brokerage that makes great benefits easy for you and your employees. We bring the Fortune 500 benefits playbook to small and midsized employers, saving 8-22% and leveling up the employee experience while giving HR a break. And it's all backed by the industry's first money-back performance guarantee.


Seller Details
Company Website
Year Founded
2019
HQ Location
Remote first , US
Twitter
@NavaBenefits
156 Twitter followers
LinkedIn® Page
www.linkedin.com
141 employees on LinkedIn®
Description

Nava Benefits is a technology-driven benefits platform that simplifies the process of managing employee benefits for organizations. By leveraging innovative tools and data-driven insights, Nava helps businesses streamline benefits administration, improve employee engagement, and enhance overall workplace satisfaction. Their offerings include health insurance, wellness programs, and other employee perks, all designed to meet the diverse needs of modern workplaces. For more information, visit their website at https://www.navabenefits.com.


Erin P.
EP
Overview Provided by:

Recent Nava Benefits Reviews

Jourdan P.
JP
Jourdan P.Mid-Market (51-1000 emp.)
5.0 out of 5
"Simply the best!"
The team is responsive and caring. They truly go above and beyond - yes, I know, a lot of people, especially in the benefits space, profess this, b...
LM
Lou Ellen M.Mid-Market (51-1000 emp.)
5.0 out of 5
"Cost Savings and Service Champions!"
Year after year, they continue to provide excellent customer service. When we have run into carrier issues, they have been responsive and advocate...
Janine W.
JW
Janine W.Small-Business (50 or fewer emp.)
5.0 out of 5
"White Glove Treatment"
What I like best about Nava is the responsiveness of the entire team. With last-minute requests and inquiries, the responses are always timely and...

Nava Benefits Media

Nava Benefits Demo - Access benefits in one place
Our interactive benefits wallet brings together all your employee benefits from medical insurance to company perks.
Nava Benefits Demo - Find your covered providers
Empower employees to use their benefits. Search for covered providers, identify the right ones and call all from the app.
Nava Benefits Demo - Get help with bills and more
Free up your inbox and connect employees to expert benefits advocates who help them resolve claims and answer questions.

Official Downloads

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53 Nava Benefits Reviews

4.9 out of 5
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53 Nava Benefits Reviews
4.9 out of 5
53 Nava Benefits Reviews
4.9 out of 5

Overall Review Sentiment for Nava BenefitsQuestion

Communication
0 (Worst)
10 (Best)
Responsiveness
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10 (Best)
Execution Ability
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10 (Best)
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G2 reviews are authentic and verified.
Verified User in Computer Software
CC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Nava Benefits?

My support team at Nava is informed and responsive. I feel like they really care about my experience and want to help me do my job well. Review collected by and hosted on G2.com.

What do you dislike about Nava Benefits?

So far I haven't found anything that isn't working well. I have yet to go through a renewal with them. Review collected by and hosted on G2.com.

Recommendations to others considering Nava Benefits:

Definitely consider them. I didn't select them as a broker, but get to work with them because I just joined a new company. I think they are a great partner and they are very in tune in the tech space and offer complimentary benefits like Mineral HR, and have great app for employees to get their questions answered and support with claims. I have not been getting many benefits questions from employees and I think it is at least partially due to the app. Review collected by and hosted on G2.com.

What problems is Nava Benefits solving and how is that benefiting you?

I just joined a company as a People Operations Manager, and I oversee our benefits program in the US. My broker team at Nava has really helped me to understand the benefits package at my new company, as well as the tools I use internallly. They offered weekly checkins to help me get up to speed, and now we meet bi-weekly to check in on open items, questions I have, etc. The team is very responsive and willing to help even when I'm asking about things that happened before we started using them as our broker. I am also reviewing and planning to implement a new HRIS system and Nava has been very supportive by sitting in on benefits demos and giving me candid feedback on the systems that they are familiar with and partner with to help me make an informed decision. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
ES
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Nava Benefits?

Customer Service, Technology, Industry Expertise Review collected by and hosted on G2.com.

What do you dislike about Nava Benefits?

The only thing I dislike is that I did not find them sooner! Review collected by and hosted on G2.com.

Recommendations to others considering Nava Benefits:

I would recommend that any benefits leader connect with the Nava team to understand the value add that Nava provides vs. traditional brokers. Review collected by and hosted on G2.com.

What problems is Nava Benefits solving and how is that benefiting you?

Nava has a huge impact on our employee experience and HR/admin experience when it comes to health benefits! Employees are able to access their healthcare infomration with ease through the Nava app and some of the best memeber support I have ever seen when employee questions/issues arise.

Nava has also lightened the load on our admin team taking ownership of all new hires and terminations with direct access to our HRIS. Their audit tool + service has corrected numerous carrier errors and saved our company thousands of dollars. Nava cannot be beaten in regards to customer service and technology in the broker industry! Review collected by and hosted on G2.com.

JP
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Nava Benefits?

Nava isn't just a partner during renewal and open enrollment season, they are there year round when issues or questions comes up and are always ready to dive in and help. Review collected by and hosted on G2.com.

What do you dislike about Nava Benefits?

In our two years of partnering with Nava we have not experienced any issues. Review collected by and hosted on G2.com.

What problems is Nava Benefits solving and how is that benefiting you?

We have a small but mighty HR team and when we were looking for a benefits broker, Nava stood out from the rest of the candidates. They make navigating the oftentimes complex benefits world feel like a breeze and are always there to help troubleshoot or give their advice when asked. Review collected by and hosted on G2.com.

Brian M.
BM
R&D Talent Acquisition
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Nava Benefits?

The time saved and quick customer service. When I had a questions as a new hire the advisor was extremely quick to reply to my email with a solution. Review collected by and hosted on G2.com.

What do you dislike about Nava Benefits?

I have not experienced any challenges while using Nava, but have researched that it's billing practices have faced some criticism with additional fees, but I have not personally had that issue. Review collected by and hosted on G2.com.

Recommendations to others considering Nava Benefits:

Nava is a great choice for benefits management, combining tech and great customer service. Review collected by and hosted on G2.com.

What problems is Nava Benefits solving and how is that benefiting you?

Streamlining benefits administration for our company to make it easy for the team members with The Princeton Review Review collected by and hosted on G2.com.

VG
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Nava Benefits?

What drew me to NAVA was the technology and the innovative way that they think about benefits and support our HR team. Review collected by and hosted on G2.com.

What do you dislike about Nava Benefits?

I can't think of any downsides other than I am not in the same state as my broker and account team so I cannot meet up with my contacts in-person. Review collected by and hosted on G2.com.

What problems is Nava Benefits solving and how is that benefiting you?

Nava was quick to answer our needs for our renewal and help provide suggestions where they felt carrier options would be better for our group. They have been very responsive and their ongoing support team is phenominal. Review collected by and hosted on G2.com.

Verified User in Broadcast Media
CB
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Nava Benefits?

The knowledge and expertise they provide. HR professionals often wear many hats, but it's difficult to be fluent in every facet of our field. It's a relief knowing that we can depend on the team at Nava to fully take care of our benefit needs. Review collected by and hosted on G2.com.

What do you dislike about Nava Benefits?

There have been times where our designated contacts have changed without notice or explanation. We've also been pointed towards new contacts without proper introductions. This can definitely create an uncomfortable experience, but it's typically a short term feeling. Review collected by and hosted on G2.com.

What problems is Nava Benefits solving and how is that benefiting you?

Nava stand firms in their commitment to communication with their clients. In the past we have worked with brokers that were only available during OE. Nava partners with us through every question and often prevents matters from turning into difficult situations. Review collected by and hosted on G2.com.

Verified User in Gambling & Casinos
AG
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Nava Benefits?

Most helpful to our company from Nava is the support and resources presented. As a startup company their service has been exceptional. Review collected by and hosted on G2.com.

What do you dislike about Nava Benefits?

I have not experienced any downsides to Nava just yet. Review collected by and hosted on G2.com.

Recommendations to others considering Nava Benefits:

Nava has the team, support, technology, and resources to help a growing company. This type of service can be very beneficial to a company that is just starting. Review collected by and hosted on G2.com.

What problems is Nava Benefits solving and how is that benefiting you?

As a startup company it has been difficult to obtain and present a variety of benefits to our employees with our previous broker. Without proper guidance and support it was difficult to manage all things benefits. Nava has stepped in with the support and resources to help advance our benefit packages. Even the tech upgrade is a huge step forward for our company. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Nava Benefits?

The most helpful part about working with Nava, is the fact that it is practically no work to get set up.

The attentiveness of the support teams truly show. Other companies we have worked with push unneeded products, where as Nava takes the time to listen to provide only what is needed to accomplish our goals. Review collected by and hosted on G2.com.

What do you dislike about Nava Benefits?

I have no cons of using Nava at this point in time. Review collected by and hosted on G2.com.

Recommendations to others considering Nava Benefits:

Have the conversation with a Representative of Nava, once you do it will be clear they are a top performer and an excellent choice in partnership. Review collected by and hosted on G2.com.

What problems is Nava Benefits solving and how is that benefiting you?

We utilize Nava for our Health, Dental, and Vision insurance.

With Nava's support, we were able to implement insurance seemlessly across the company. Review collected by and hosted on G2.com.

RS
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Nava Benefits?

always available to assist us and will do their best to meet our deadlines. Review collected by and hosted on G2.com.

What do you dislike about Nava Benefits?

nothing, always providing great service. Review collected by and hosted on G2.com.

Recommendations to others considering Nava Benefits:

No advice, the nava team is great. They will always consider all options for you and your origanization that makes sense culturally and financially. Review collected by and hosted on G2.com.

What problems is Nava Benefits solving and how is that benefiting you?

They are currently working on some EDI issues with some of vendors and HRIS system along with some reconcilation. This reallyhelps us as we are short staffed and a great resource for us to utilize. Review collected by and hosted on G2.com.

LY
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Nava Benefits?

I like the presentation provided and the response time. Review collected by and hosted on G2.com.

What do you dislike about Nava Benefits?

Nothing at the moment. I have only had a few weeks with Nava so looking forward to continue working with the team. Review collected by and hosted on G2.com.

What problems is Nava Benefits solving and how is that benefiting you?

Nava is assisting us with our annual benefits open enrollment which includes hosting virtual educational sessions for our employees and setting up a FSA program for our company. Nava is great in being responsive to my questions and issues. Review collected by and hosted on G2.com.