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Mural Reviews & Product Details - Page 5

Mural Overview

What is Mural?

Mural is the #1 visual collaboration platform built for go-to-market teams. Our AI-powered, interactive workspace unlocks productivity and empowers transformation by giving your GTM function the tools and methods to align around your customer-led strategy and drive revenue faster. See how some of our current customers have realized the value of Mural in their organizations: -68% of surveyed organizations found that Mural equipped their teams to collaborate efficiently and think outside the box delivering impactful solutions as a result. -64% of surveyed organizations experienced an increase in alignment and decision-making following the implementation of Mural. -79% of surveyed organizations saw an increase in team engagement following the implementation of Mural. (Source: Mural Survey, 2022, Retrieved from third party vendor.)

Mural Details
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Languages Supported
English
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Product Description

Mural is on a mission to help every go-to-market team achieve alignment. With the right tools to collaborate, ideate, and execute customer-centered strategies, organizations can break down the silos that slow success down and get results, faster. Mural offers an intuitive and interactive collaboration space with purpose-built templates, enterprise-grade security, and industry-leading methodologies for the customer-obsessed. GTM teams can come together on an infinite canvas that is flexible and visual to brainstorm ideas, plan project timelines, and execute together quickly. Mural’s Facilitation Superpowers lead to increased engagement from teams, customers, and GTM partners, which transforms every meeting into a co-creation session. Mapping and storyboarding features speed up buy-in and decision making by demonstrating an understanding of customers’ needs and how to meet them. Mural AI can summarize key takeaways from interactions, or suggest new ideas to strategize how to get to ‘yes.’ Out-of-the-box and custom templates make it easy to share best practices to level up every teammate to be customer-obsessed.

How do you position yourself against your competitors?

Misaligned teams are fragmented, and the collaboration tools these teams use today are often found in your basic office suite. These generic tools confine insights in silos and slow execution down.

To unleash the power of your GTM teams and strategies, you need a collaboration platform that gets everyone across the GTM function aligned to drive business outcomes faster.


Seller Details
Seller
Mural
Company Website
Year Founded
2011
HQ Location
San Francisco, California
Twitter
@MURAL
13,958 Twitter followers
LinkedIn® Page
www.linkedin.com
579 employees on LinkedIn®
Description

Mural is a leading visual collaboration platform for accelerating go-to-market team alignment, decision-making and results. Trusted by 95% of the Fortune 100, Mural’s AI-powered, interactive workspace is designed to empower cross-functional teams to ideate, plan, and execute faster together by leveraging proven methodologies and visual tools. Learn more at mural.co.


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Overview Provided by:

Mural Integrations

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Verified by Mural

Recent Mural Reviews

KW
Kathya W.Enterprise (> 1000 emp.)
5.0 out of 5
"Mural has made a huge difference in my presentations"
The user-friendly navigation of the board and the ability to add content to it. Mural is very versatile and engaging to the user.
AS
Afzul S.Small-Business (50 or fewer emp.)
5.0 out of 5
"A Game-Changer for Seamless and Engaging Workshops”"
Mural is interface is designed for ease of use. I have been able to create custom boards tailored for strategy, problem-solving, idea validation, e...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Great tool for WFH Collaboration"
The amount of space we have to work, easy copy and pasting, the ability to organize our thoughts
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Mural Security
Get security information from Mural to help you buy the right software. View Security Information

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1,420 out of 1,421 Total Reviews for Mural

4.6 out of 5
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1,420 out of 1,421 Total Reviews for Mural
4.6 out of 5
1,420 out of 1,421 Total Reviews for Mural
4.6 out of 5

Mural Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MuralQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Banking
UB
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Mural?

Very easy to use, simple user interface, many useful templates ready to use. Review collected by and hosted on G2.com.

What do you dislike about Mural?

Performance on browser is not that good. Review collected by and hosted on G2.com.

What problems is Mural solving and how is that benefiting you?

Mural is very useful to visualize flows and user journeys Review collected by and hosted on G2.com.

MT
Senior Specialist Global Process & Control Improvement
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Mural?

Templates! Templates! Templates!

These save me so much time setting up the workspace and come with clear guidelines.

You can chop & change them to your requirements and even combine different templates as you need. Review collected by and hosted on G2.com.

What do you dislike about Mural?

The biggest downside to Mural is convincing your IT department that you need this more than the competitor products which are very limited by comparison. Review collected by and hosted on G2.com.

What problems is Mural solving and how is that benefiting you?

I work with distributed teams with differing neuro-behaviours (dyslexia, OCD, ADHD, Autism).

Mural is a great tool to give everyone an equal voice and way of participating by offering a structured yet interactive way of working. Review collected by and hosted on G2.com.

Verified User in Consulting
CC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Mural?

Ease of work, its very easy to use in a professional manner Review collected by and hosted on G2.com.

What do you dislike about Mural?

I dislike that only the owner can make a workspace to create a mural Review collected by and hosted on G2.com.

What problems is Mural solving and how is that benefiting you?

i helps my team to ideate the process for a programm. Review collected by and hosted on G2.com.

Verified User in Design
GD
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Mural?

Ease of navigating through interface.

Standardised UX making to adapt easily Review collected by and hosted on G2.com.

What do you dislike about Mural?

The downside is that the dashboard lags as the content is added, creating messing during collaborative team sessions Review collected by and hosted on G2.com.

What problems is Mural solving and how is that benefiting you?

One dashboard for data management and visualisation Review collected by and hosted on G2.com.

ST
Sales
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Mural?

It helps our teams engage in activities. Lot of different options to show creativity. Review collected by and hosted on G2.com.

What do you dislike about Mural?

Not many dislikes Mural is a great colloborative tool. Review collected by and hosted on G2.com.

What problems is Mural solving and how is that benefiting you?

It opens up discussion and a good collobartion for the team. Review collected by and hosted on G2.com.

DS
Customer Lifecycle Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mural?

The innovation and the integration with AI Review collected by and hosted on G2.com.

What do you dislike about Mural?

Understand the functions and ux ui experience Review collected by and hosted on G2.com.

What problems is Mural solving and how is that benefiting you?

Explaining productos or licensing for microsoft products Review collected by and hosted on G2.com.

CS
Senior Service Delivery Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Mural?

Mural is core to all the work I do on a day-to-day basis. In this digital remote world, when working from home or with remote teams is way more frequent than being in person, a whiteboard collaboration tool is just essential for our every day work.

Mural brings the best out of it. Easy to use by most people. The look and feel is very slick, modern, effective. It is really reliable, I haven't had any glitches or lost any work out of it. Bringing guests and external collaborators is quite seamless, even with people not technology oriented. Review collected by and hosted on G2.com.

What do you dislike about Mural?

When murals are at a certain scale, there are some performance issues and my laptop seems to slow down. It is only when workspaces are created too big, so it is maybe more of an user misuse, but I think it could be somehow optimized. Review collected by and hosted on G2.com.

What problems is Mural solving and how is that benefiting you?

Remote collaboration with remote teams based in the US and around the world. Otherwise, I don't really know how that collaboration could happen. There are other tools out there, but not by far as effective as Mural. Review collected by and hosted on G2.com.

EC
Training Consultant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Mural?

Ease of use for any level of tech user. Versatile to be a traditional whiteboard, slide deck, or tool for effective synchronous or asynchronous learning. Review collected by and hosted on G2.com.

What do you dislike about Mural?

Although efforts have been made to update the mobile app it is just not practical to use on a mobile device for interaction. I think this is due to more of the nature of the program not the app design. Review collected by and hosted on G2.com.

What problems is Mural solving and how is that benefiting you?

A way to capture information in one place that many can access in addition it can be a communication hub for action items and questions after meetings or presentations. Review collected by and hosted on G2.com.

VA
Teacher of "La visualizzazione come strumento per la collaborazione" online course 💻
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Mural?

Mural is the tool that allows you to express yourself and what you want to communicate, adapting to your needs and those of others. It is not just a tool, but an important means of synchronous and asynchronous interaction and communication. It can be used both for personal reasons (organising trips, activities, book reviews, study notes) and for professional reasons in teams and to support entire organisations. Review collected by and hosted on G2.com.

What do you dislike about Mural?

I really appreciate how user friendly it is and full of templates you can use and customize for any need. Also great is the customer care and IT support. Review collected by and hosted on G2.com.

What problems is Mural solving and how is that benefiting you?

Mural is the tool that allows you to express yourself and what you want to communicate, adapting to your needs and those of others. It is not just a tool, but an important means of synchronous and asynchronous interaction and communication. It can be used both for personal reasons (organising trips, activities, book reviews, study notes) and for professional reasons in teams and to support entire organisations. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Mural?

Templates and good multi-user performance Review collected by and hosted on G2.com.

What do you dislike about Mural?

No option to add more details on the sticky notes/shapes (details view) Review collected by and hosted on G2.com.

What problems is Mural solving and how is that benefiting you?

Roadmap planning, Ideation Review collected by and hosted on G2.com.