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Mural Reviews & Product Details - Page 97

Mural Overview

What is Mural?

Mural is the #1 visual collaboration platform built for go-to-market teams. Our AI-powered, interactive workspace unlocks productivity and empowers transformation by giving your GTM function the tools and methods to align around your customer-led strategy and drive revenue faster. See how some of our current customers have realized the value of Mural in their organizations: -68% of surveyed organizations found that Mural equipped their teams to collaborate efficiently and think outside the box delivering impactful solutions as a result. -64% of surveyed organizations experienced an increase in alignment and decision-making following the implementation of Mural. -79% of surveyed organizations saw an increase in team engagement following the implementation of Mural. (Source: Mural Survey, 2022, Retrieved from third party vendor.)

Mural Details
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Product Description

Mural is on a mission to help every go-to-market team achieve alignment. With the right tools to collaborate, ideate, and execute customer-centered strategies, organizations can break down the silos that slow success down and get results, faster. Mural offers an intuitive and interactive collaboration space with purpose-built templates, enterprise-grade security, and industry-leading methodologies for the customer-obsessed. GTM teams can come together on an infinite canvas that is flexible and visual to brainstorm ideas, plan project timelines, and execute together quickly. Mural’s Facilitation Superpowers lead to increased engagement from teams, customers, and GTM partners, which transforms every meeting into a co-creation session. Mapping and storyboarding features speed up buy-in and decision making by demonstrating an understanding of customers’ needs and how to meet them. Mural AI can summarize key takeaways from interactions, or suggest new ideas to strategize how to get to ‘yes.’ Out-of-the-box and custom templates make it easy to share best practices to level up every teammate to be customer-obsessed.

How do you position yourself against your competitors?

Misaligned teams are fragmented, and the collaboration tools these teams use today are often found in your basic office suite. These generic tools confine insights in silos and slow execution down.

To unleash the power of your GTM teams and strategies, you need a collaboration platform that gets everyone across the GTM function aligned to drive business outcomes faster.


Seller Details
Seller
Mural
Company Website
Year Founded
2011
HQ Location
San Francisco, California
Twitter
@MURAL
13,958 Twitter followers
LinkedIn® Page
www.linkedin.com
579 employees on LinkedIn®
Description

Mural is a leading visual collaboration platform for accelerating go-to-market team alignment, decision-making and results. Trusted by 95% of the Fortune 100, Mural’s AI-powered, interactive workspace is designed to empower cross-functional teams to ideate, plan, and execute faster together by leveraging proven methodologies and visual tools. Learn more at mural.co.


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Mural Integrations

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Verified by Mural

Recent Mural Reviews

KW
Kathya W.Enterprise (> 1000 emp.)
5.0 out of 5
"Mural has made a huge difference in my presentations"
The user-friendly navigation of the board and the ability to add content to it. Mural is very versatile and engaging to the user.
AS
Afzul S.Small-Business (50 or fewer emp.)
5.0 out of 5
"A Game-Changer for Seamless and Engaging Workshops”"
Mural is interface is designed for ease of use. I have been able to create custom boards tailored for strategy, problem-solving, idea validation, e...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Great tool for WFH Collaboration"
The amount of space we have to work, easy copy and pasting, the ability to organize our thoughts
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1,421 Mural Reviews

4.6 out of 5
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1,421 Mural Reviews
4.6 out of 5
1,421 Mural Reviews
4.6 out of 5

Mural Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MuralQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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TR
Marketing Strategist
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Mural?

I´ve been using Mural since 2014 when I started a consultancy business to help entrepreneurs to build their business. It was love at first sight. And, since then, they just improved a lot. It´s a perfect tool to co-create with teams remotely. I just cannot live without it. Review collected by and hosted on G2.com.

What do you dislike about Mural?

As an early adopter, I saw a lot of improvement over the years, and now I don´t have anything that bothers me at all. Review collected by and hosted on G2.com.

Recommendations to others considering Mural:

If you want a complete solution to design thinking and co-creation, I recommend Mural for working with remote teams. Review collected by and hosted on G2.com.

What problems is Mural solving and how is that benefiting you?

I can work remotely with clients in several countries to co-create solutions and business models. I spare a lot of time once the Mural is a live entity that is useful as a report and a repository of ideas and documents at the same time. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Mural?

Love the ability to organize team brainstorms and tools to allow multiple users/guests to post Review collected by and hosted on G2.com.

What do you dislike about Mural?

It can be tricky for new users to figure out controls (may end up moving or deleting another's work sometimes). Review collected by and hosted on G2.com.

Recommendations to others considering Mural:

Take advantage of the discount for non-profit organizations! We've found it's a very helpful tool for both facilitating brainstorming sessions and for recording/exporting/sharing the results of those brainstorms, helping streamline efficiencies. Features make the brainstorming fun and interactive, allowing everyone to participate (especially important for those who may tend to be a bit more quiet during large group sessions). Review collected by and hosted on G2.com.

What problems is Mural solving and how is that benefiting you?

Collaboration and more fun and productive brainstorming! The MURAL format allows for everyone to participate and share their ideas (helpful for those who may otherwise be quieter during a group brainstorm). Review collected by and hosted on G2.com.

Verified User in Education Management
CE
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Mural?

I enjoy the timely updates and customer service. Review collected by and hosted on G2.com.

What do you dislike about Mural?

I wouldn't say I like having to clean each post-it individually. Review collected by and hosted on G2.com.

Recommendations to others considering Mural:

Sign up for the trial. You'll love it. Review collected by and hosted on G2.com.

What problems is Mural solving and how is that benefiting you?

It is an excellent brainstorming tool. We use it for workshops. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Mural?

fluidity and aesthetics are really good. Review collected by and hosted on G2.com.

What do you dislike about Mural?

I hate that I need to create a mural board before I can get a zoomed in preview of the templates Review collected by and hosted on G2.com.

Recommendations to others considering Mural:

Try it to be convinced Review collected by and hosted on G2.com.

What problems is Mural solving and how is that benefiting you?

User Sessions, Team bonding, etc Review collected by and hosted on G2.com.

JC
UX Consultant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Mural?

Mural is a platform that is easy to learn and is fully customizable. It has a library of templates that can get you started. There may be too many templates to choose from but you'll eventually learn which ones would be useful for you. In any case, you can always start tabula rasa and shape the layout and content however you make it. I have a graphic design and information architecture background so maybe that helped speed up my learning curve.

I love how it helps organize ideas and involve various participants either in real-time or as-you-please-time for better consensus gathering. I've used it for brainstorming, presenting ideas, managing projects, documenting products and test results. Review collected by and hosted on G2.com.

What do you dislike about Mural?

I have nothing to complain about in the year I've been using it Review collected by and hosted on G2.com.

What problems is Mural solving and how is that benefiting you?

A virtual whiteboard and room offers infinite space. Something a physical space would be limited at. Review collected by and hosted on G2.com.

JC
Capability development lead
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Mural?

Free flow movements of the cards.

Proximity sensors of the card creation, where you create a card by double clicking and it takes the format of the near by card.

Voting

Timer

Group by in cards Review collected by and hosted on G2.com.

What do you dislike about Mural?

The connectors, There are only straight connectors, it will be great to have multiple connectors like we have in google slides ot MS power point. Review collected by and hosted on G2.com.

What problems is Mural solving and how is that benefiting you?

Remote meeting are very efficient with it. Also, this saves time because we dont have to convert the physical cards to digital. Also we save paper Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Mural?

The ability to use sticky notes, and move them around, and the colorful and vibrant features we can use to enhance the entire board is amazing. Mind mapping is really easy with this tool, and I can easily connect the dots with my ideas. Review collected by and hosted on G2.com.

What do you dislike about Mural?

Sometimes the sticky notes can get messy. Review collected by and hosted on G2.com.

Recommendations to others considering Mural:

Great tool to use to brainstorm and map ideas. Review collected by and hosted on G2.com.

What problems is Mural solving and how is that benefiting you?

Its easy to map my ideas out on the board, and connect the dots. Review collected by and hosted on G2.com.

Verified User in Management Consulting
CM
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Mural?

Ability for visitors to use the link and add stickers Review collected by and hosted on G2.com.

What do you dislike about Mural?

When building process maps, shapes are not automatically the same size and aligned, it's hard to select multiple objects unless they're in a group Review collected by and hosted on G2.com.

What problems is Mural solving and how is that benefiting you?

Interactive tool Review collected by and hosted on G2.com.

Verified User in Management Consulting
CM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Mural?

Mural is such a critical tool for consensus forming. This is where collaboration happens when you have diverse ideas and need to work out various arguments on digital paper. On top of that, the Mural team even created fun activities you can copy, making collaboration a bit more organic despite the pandemic impact. Kudos to the Mural dev team for listening to feedback and making this product great!

Comments are my own and not reflective of IBM nor is this an IBM endorsement. This is a personal review. Review collected by and hosted on G2.com.

What do you dislike about Mural?

I don't like how comments can become so small, but thankfully, they've added a feature where you can navigate through comments using the right side panel. Also, there are times when it needs to be refreshed occasionally, but that is often coming from network connection stability issues.

Comments are my own and not reflective of IBM nor is this an IBM endorsement. This is a personal review. Review collected by and hosted on G2.com.

Recommendations to others considering Mural:

Slack integration is awesome! I don't have to open Mural when I want to keep updated with certain things so it really adds to the convenience. Comments are my own and not reflective of IBM nor is this an IBM endorsement. This is a personal review. Review collected by and hosted on G2.com.

What problems is Mural solving and how is that benefiting you?

Mostly collaboration and working through ideas are the problems we use Mural for. Saves so much time and energy - this tool allows us to be on the same page sooner!

Comments are my own and not reflective of IBM nor is this an IBM endorsement. This is a personal review. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Mural?

The ability to create and collaborate with other team members Review collected by and hosted on G2.com.

What do you dislike about Mural?

The need to search what you want to do with Mural Review collected by and hosted on G2.com.

What problems is Mural solving and how is that benefiting you?

Retro meeting mainly - the ability to remotely collaborate with the team about latest sprint Review collected by and hosted on G2.com.