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Mural Reviews & Product Details - Page 96

Mural Overview

What is Mural?

Mural is the #1 visual collaboration platform built for go-to-market teams. Our AI-powered, interactive workspace unlocks productivity and empowers transformation by giving your GTM function the tools and methods to align around your customer-led strategy and drive revenue faster. See how some of our current customers have realized the value of Mural in their organizations: -68% of surveyed organizations found that Mural equipped their teams to collaborate efficiently and think outside the box delivering impactful solutions as a result. -64% of surveyed organizations experienced an increase in alignment and decision-making following the implementation of Mural. -79% of surveyed organizations saw an increase in team engagement following the implementation of Mural. (Source: Mural Survey, 2022, Retrieved from third party vendor.)

Mural Details
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Product Description

Mural is on a mission to help every go-to-market team achieve alignment. With the right tools to collaborate, ideate, and execute customer-centered strategies, organizations can break down the silos that slow success down and get results, faster. Mural offers an intuitive and interactive collaboration space with purpose-built templates, enterprise-grade security, and industry-leading methodologies for the customer-obsessed. GTM teams can come together on an infinite canvas that is flexible and visual to brainstorm ideas, plan project timelines, and execute together quickly. Mural’s Facilitation Superpowers lead to increased engagement from teams, customers, and GTM partners, which transforms every meeting into a co-creation session. Mapping and storyboarding features speed up buy-in and decision making by demonstrating an understanding of customers’ needs and how to meet them. Mural AI can summarize key takeaways from interactions, or suggest new ideas to strategize how to get to ‘yes.’ Out-of-the-box and custom templates make it easy to share best practices to level up every teammate to be customer-obsessed.

How do you position yourself against your competitors?

Misaligned teams are fragmented, and the collaboration tools these teams use today are often found in your basic office suite. These generic tools confine insights in silos and slow execution down.

To unleash the power of your GTM teams and strategies, you need a collaboration platform that gets everyone across the GTM function aligned to drive business outcomes faster.


Seller Details
Seller
Mural
Company Website
Year Founded
2011
HQ Location
San Francisco, California
Twitter
@MURAL
13,958 Twitter followers
LinkedIn® Page
www.linkedin.com
579 employees on LinkedIn®
Description

Mural is a leading visual collaboration platform for accelerating go-to-market team alignment, decision-making and results. Trusted by 95% of the Fortune 100, Mural’s AI-powered, interactive workspace is designed to empower cross-functional teams to ideate, plan, and execute faster together by leveraging proven methodologies and visual tools. Learn more at mural.co.


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Mural Integrations

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Verified by Mural

Recent Mural Reviews

KW
Kathya W.Enterprise (> 1000 emp.)
5.0 out of 5
"Mural has made a huge difference in my presentations"
The user-friendly navigation of the board and the ability to add content to it. Mural is very versatile and engaging to the user.
AS
Afzul S.Small-Business (50 or fewer emp.)
5.0 out of 5
"A Game-Changer for Seamless and Engaging Workshops”"
Mural is interface is designed for ease of use. I have been able to create custom boards tailored for strategy, problem-solving, idea validation, e...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Great tool for WFH Collaboration"
The amount of space we have to work, easy copy and pasting, the ability to organize our thoughts
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Video Reviews

1,421 Mural Reviews

4.6 out of 5
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1,421 Mural Reviews
4.6 out of 5
1,421 Mural Reviews
4.6 out of 5

Mural Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MuralQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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VR
Senior Manager, UX Design
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Mural?

Mural is a great collaboration tool that I've been extensively using for client journey mapping and visualization. It's also great for facilitating workshops with multiple participants remotely where everyone can contribute ideas. I like the facilitator control features which make it easy to conduct workshops remotely. Review collected by and hosted on G2.com.

What do you dislike about Mural?

I can't think of anything I particularly dislike at the moment. Review collected by and hosted on G2.com.

What problems is Mural solving and how is that benefiting you?

I work in the field of User Experience Design. I primarily use Mural for:

- Empathy Mapping

- User Journey Mapping

- Storyboarding

- User Research

- Competitive Analysis

- Process Mapping

- Brainstorming Review collected by and hosted on G2.com.

Verified User in Outsourcing/Offshoring
AO
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Mural?

I use Mural for my clients to discuss the best possible options for their container shipping and include all the related details with sticky notes. thats a best thing for me Review collected by and hosted on G2.com.

What do you dislike about Mural?

Nothing specifically is bad about the mural. am using it seamlessly Review collected by and hosted on G2.com.

What problems is Mural solving and how is that benefiting you?

Mainly meetings with clients, and some times with vendors for routing of shipping containers Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
IH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Mural?

intuitive to use. don't require much training. easy to collaborate with large teams at the same time. Review collected by and hosted on G2.com.

What do you dislike about Mural?

space is not infinite. there is no timer function (i don't think?) Review collected by and hosted on G2.com.

What problems is Mural solving and how is that benefiting you?

visualising qualitative data through workshopping and brainstorming. and doing mapping exercises. Review collected by and hosted on G2.com.

EP
L
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Mural?

We used Mural for card sorting activities and collaorative brainstorming. Love the ability to collaborate in real time, and it offers an experience that is on par with being in the room together. Also, we have some tech-wary in our team and even they were able to figure out how to use it and contribute within the space of a session. Review collected by and hosted on G2.com.

What do you dislike about Mural?

The only criticism that I would make is that it would be great to be able to generate post-its in bulk by uploading an excel, text or csv file - we did a card-sorting activity and I had to create 100 post-its manually. Maybe that functionality is there, but I didn't find it. Review collected by and hosted on G2.com.

What problems is Mural solving and how is that benefiting you?

We've been able to identfy shared values and objectives around our digital presence Review collected by and hosted on G2.com.

Verified User in Management Consulting
CM
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Mural?

Opportunities to efficiently collaborate with colleagues Review collected by and hosted on G2.com.

What do you dislike about Mural?

Nothing too big, only that it is very easy to drag the slides/notes instead of moving the page Review collected by and hosted on G2.com.

What problems is Mural solving and how is that benefiting you?

Collaboration during lockdown - it is so easy to work simultaneously on project work using Mural Review collected by and hosted on G2.com.

Verified User in Management Consulting
CM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Mural?

The open layout, the colours, the customisability, the ability to zoom in and out but have everything on one page Review collected by and hosted on G2.com.

What do you dislike about Mural?

The navigation and fiddle-iness. It's not clear whether your cursor is on Move, Click etc. and it's always moving and highlighting by accident. Review collected by and hosted on G2.com.

Recommendations to others considering Mural:

I would definitely recommend Mural to others looking for collaborative tools! It's been incredibly helpful for brainstorming as well as workshopping and has an informal air to it Review collected by and hosted on G2.com.

What problems is Mural solving and how is that benefiting you?

Brainstorm and collaboration, keeping an open-mind Review collected by and hosted on G2.com.

MK
Digital Transformation Director - Continuous Learning
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Mural?

Mural provides a seamless experience for people working remotely to post ideas visually on a virtual whiteboard. What makes it better than a real white board? There's no need to take photos or transcribed the results - everything is already captured for you. I also appreciate the access to the Noun Project for icons - over 1,000,000 unique and helpful icons to add meaning to your visual collaborations. Review collected by and hosted on G2.com.

What do you dislike about Mural?

Better support for freehand drawing would be helpful to truly replace in-person whiteboard capabilities. Review collected by and hosted on G2.com.

Recommendations to others considering Mural:

Be sure to check out the two navigation modes - one works better with a mouse and the other works better with the track pad. Getting the mode correct is essential for Review collected by and hosted on G2.com.

What problems is Mural solving and how is that benefiting you?

Even before remote working, we were using Mural when we were together in the same room. We use it for PI Planning where we are implementing the Scaled Agile Framework, and on other collaborative workshops. Review collected by and hosted on G2.com.

Verified User in Management Consulting
UM
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Mural?

The flexibility and brainstorming abilities Review collected by and hosted on G2.com.

What do you dislike about Mural?

It can be very sensitive when using and clunky to use at times Review collected by and hosted on G2.com.

Recommendations to others considering Mural:

Its a great way to collaborate with the team Review collected by and hosted on G2.com.

What problems is Mural solving and how is that benefiting you?

It helps me get my ideas down and allows be to collaborate Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Mural?

I like the degree of flexibility it offers to arrange, illustrate and brainstorm over the given idea while interacting with your team. Review collected by and hosted on G2.com.

What do you dislike about Mural?

It takes some time to adapt to the environment and learn all the essential shortcuts. Review collected by and hosted on G2.com.

What problems is Mural solving and how is that benefiting you?

I worked on few personal projects on MURAL, and the most beneficial part is that it provides an environment like an actual room-like while on a remote session. Review collected by and hosted on G2.com.

Verified User in Management Consulting
IM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Mural?

The ultimate solution to replacing in-person workshops Review collected by and hosted on G2.com.

What do you dislike about Mural?

Not everyone is familiar with the technology, so there's a learning curve required for using its full potential. Review collected by and hosted on G2.com.

What problems is Mural solving and how is that benefiting you?

Stakeholder alignment, collaboration in hybrid settings Review collected by and hosted on G2.com.