Gets everyone in the same "room" whether you're in the office or working remotely. Much more efficient than working with a physical whiteboard and sticky notes. Allows easy sharing of work sessions with others, and preserves an archive to be able to organize your work better across projects and teams. I use the tool for making rapid prototypes (software design). The limited set of styles is advantageous when working in this capacity. We've even taken prototypes into user testing directly inside MURAL since it's so easy to share and allows participants to get involved. Review collected by and hosted on G2.com.
There's a slight learning curve for new users. We generally onboard new users before a work session to get them familiar with working within MURAL so they are more comfortable with the basics. Performance has improved greatly since the early versions of the product. There are still hiccups sometimes, but they are manageable. There are a few nitpicky items such as writing over other peoples notes when there are several people in the room actively working, but these don't deter us from using the product. Review collected by and hosted on G2.com.
Video Reviews
intuitive and quick tool
User friendly tool
MURAL Review
1,420 out of 1,421 Total Reviews for Mural
Overall Review Sentiment for Mural
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Mural is interface is designed for ease of use. I have been able to create custom boards tailored for strategy, problem-solving, idea validation, evaluation, and team alignment. I use Mural every month for both remote and in-person workshops. The platform’ has built-in features for facilitators that make running sessions smooth and engaging. Being able to export and share board content in different formats is a huge advantage, making it easy to share workshop artefacts with client after the workshop. Review collected by and hosted on G2.com.
There is nothing I dislike about Mural. I have experienced no downside using the platform these past four years Review collected by and hosted on G2.com.
The ease-of-use of Mural is what keeps bringing my team and I back to it. It is infinitely customizable, intuitive and is used every day. Our IT team makes great use of its Jira integration and is one of the primary reasons it is a staple of our tool suite. Review collected by and hosted on G2.com.
Perhaps it is just my internet and/or computer's processing power, but it does run a little slow sometimes and take up a good bit of memory. There appears to be an occasional caching issue as well but none of these apparent issues keep anyone on my team from using the software. Review collected by and hosted on G2.com.
Mural is a really great collaborative tool. Its simple interface, large library of templates, and real-time collaboration capabilities make it convenient to collaborate with teams remotely. I use it almost daily and for about 6-8 hours a day. I use it at school and it's really easy to use because I can just share the link to my teacher and she can project it on the smart board and we use it for homework, projects and more. Review collected by and hosted on G2.com.
While Mural is a great tool, it can be a bit slow at times, especially with bigger boards and more collaborators. Also onboarding new users can be difficult, especially for those without prior experience using digital whiteboarding tools. Review collected by and hosted on G2.com.
After using mural for ~6 years now I find opening a board and organizing my thoughts to feel quite natural and a go-to solution for externalizing and organizing my thoughts. As a design researcher I also use it to analyze large qualitative data sets, working remotely with colleagues and clients. Review collected by and hosted on G2.com.
There have been some changes with mural over the years that I question. I particularly dislike that canvases are now default to infinite and that changing them back to a defined board is such an involved process. I also miss having the global view of everyone's cursor and screen in the corner, now I can't easily tell where my clients are looking or if we've lost anyone. Review collected by and hosted on G2.com.
More than a year ago we started using Mural in our team meetings and we never stopped, it became part of our routine as a team and we've implemented it to all kinds of meetings, from daily meetings to brainstorming sessions, planing, retro, and even running our kanban boards. It is really intuitive, easy to use, and when we had issues they provided great support.
Recently, we've discovered how to integrate it with Atlassian, which made a lot better our Kanban experience! Review collected by and hosted on G2.com.
The left bar could be improved, as it feels too painful to navigate options. Something more dynamic would help increase the use of those tools. Review collected by and hosted on G2.com.
I love Mural's intuitive interface and collaborative features. It makes teamwork seamless, even in remote settings, and helps visualize ideas effectively. The flexibility and ease of use are what make it stand out for me. I especially appreciate its mind mapping and process mapping tools, which make brainstorming and structuring workflows incredibly efficient Review collected by and hosted on G2.com.
Overall, I really enjoy using Mural, but there are a few areas for improvement. Sometimes, the performance can slow down with larger boards, making navigation a bit sluggish. Additionally, better integration with other collaboration tools would enhance the experience even more. A more intuitive way to manage large and complex process maps could also be helpful Review collected by and hosted on G2.com.
I have used other platforms and the way you interact while working with several people is just a mess, with Mural all the tools are accesible and very easy to use. I work at a university and it is very helpful having all of my students participate in a single file with no hazzle. Review collected by and hosted on G2.com.
I would like if i could do tables, I like the design a lot, so i am using google slides and excel way less, but it would be amazing if it had formulas (the simple ones). Review collected by and hosted on G2.com.
Collaboration is as easy as pie. The best part is not only seeing who is online but seeing the cursor and changes in real time. This is a real game changer. No need to share screens, no need to share links. Collaborative work at its best. The icon and visual packs are also out of this world. No need anymore to go on a google search for a stock world map or icon. Review collected by and hosted on G2.com.
I find that Mural still misses some features, like tables. Having to construct some visuals using only boxes and sticky notes is kind of annoying. Also, I understand the idea of an 'open world' visual, where you can store all visuals in a same board, or Mural. But I find it easy to get lost in so much data. Honestly I don't have any clear ideas for improvement in this case... Maybe a tag that you can add to a point or coordinate in the mural that can be easily tracked and searched? Review collected by and hosted on G2.com.
The best of mural is the ease of use, the esay sharing options and its multiple features and options to create collaborative sesions. Review collected by and hosted on G2.com.
I would like more free murals at least 2 o r 3 more. I would like that when copying a group of notes they coul be paste next to them Review collected by and hosted on G2.com.
Mural allows me to effectively run workshops and collaboration sessions remotely in an easy and inclusive way. The Customer Support team were amazing support when I needed them and now Mural is par of my everyday work life. Mural has removed some of the dependency on traditional MS based templates and even those with limited IT skills can use Mural with little to no training. Review collected by and hosted on G2.com.
Text boxes and the formatting of text held within doesn't match the high standards of the other features Review collected by and hosted on G2.com.
