MobiWork Features
What are the features of MobiWork?
Before the Job
- Calendar
- Dispatch
- Roles
- Booking
On the Job
- Location
- Employee Communication
- Behavior Monitoring
- Client Notifications
- Field Sales
After the Job
- Reports
- Analytics
- Invoicing
- CRM Integrations
Asset Definition
- Asset Register - Asset Tracking
Asset Tracking
- History - Asset Tracking
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MobiWork Categories on G2
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Before the Job
Calendar | Uses the calendar tool to determine field workers who are free for the job. 25 reviewers of MobiWork have provided feedback on this feature. | 93% (Based on 25 reviews) | |
Dispatch | As reported in 29 MobiWork reviews. Notifies field service workers of their upcoming assignments. | 93% (Based on 29 reviews) | |
Roles | Allows users to see tasks according to permissions and roles. 26 reviewers of MobiWork have provided feedback on this feature. | 92% (Based on 26 reviews) | |
Booking | Allows clients to book jobs through the desktop page or within the app. This feature was mentioned in 20 MobiWork reviews. | 93% (Based on 20 reviews) |
On the Job
Location | Tracks employee location to ensure timeliness. 25 reviewers of MobiWork have provided feedback on this feature. | 87% (Based on 25 reviews) | |
Employee Communication | Enables communication within the app from manager to field service employee. 25 reviewers of MobiWork have provided feedback on this feature. | 89% (Based on 25 reviews) | |
Behavior Monitoring | As reported in 20 MobiWork reviews. Monitors behavior in the field. | 84% (Based on 20 reviews) | |
Client Notifications | Notifies clients, should any delays or mishaps occur. This feature was mentioned in 18 MobiWork reviews. | 88% (Based on 18 reviews) | |
Field Sales | Includes some ability to serve as a sales and ordering application. 19 reviewers of MobiWork have provided feedback on this feature. | 94% (Based on 19 reviews) |
After the Job
Reports | As reported in 26 MobiWork reviews. Creates reports that reflect field performance either as a team or individually, to review productivity. | 94% (Based on 26 reviews) | |
Analytics | As reported in 22 MobiWork reviews. Visualizes field activity via photos, graphs, and other data that can be displayed on a dashboard. | 91% (Based on 22 reviews) | |
Invoicing | Sends invoices through the software and allows clients to pay on the spot. This feature was mentioned in 19 MobiWork reviews. | 98% (Based on 19 reviews) | |
CRM Integrations | Integrates with CRM software to monitor all aspects of the customer relationship. 14 reviewers of MobiWork have provided feedback on this feature. | 89% (Based on 14 reviews) |
Vehicle Management
Inventory | Manages the inventory of vehicles across multiple locations. | Not enough data | |
Fuel Management | Ability to monitor and optimize fuel consumption. | Not enough data | |
Maintenance | Schedule maintenance operations and plan downtime. | Not enough data | |
Vehicle Tracking | Track the location of vehicles using GPS technology. | Not enough data |
Driver Management
Onboarding | Provide features for onboarding of new drivers. | Not enough data | |
Safety | Implement safety measures to comply with regulations. | Not enough data | |
Driver Tracking | Allow dispatchers to track the location of drivers in real time. | Not enough data | |
Driver Behavior | Analyze driver behavior to identify issues and prevent accidents. | Not enough data |
Deliveries
ETAs | Calculate the estimated time of arrival (ETA) for each delivery. | Not enough data | |
Proof of delivery | Allow drivers to capture customer confirmation on shipments. | Not enough data | |
Route Optimization | Suggest optimal routes for deliveries to save time and fuel. | Not enough data |
Analytics
Vehicle Performance | Analyze vehicle performance for various routes or types of deliveries. | Not enough data | |
Driver Performance | Provide KPIs to monitor and manage driver performance. | Not enough data | |
Costs | Analyze costs for vehicle maintenance, fuel consumption, or mileage. | Not enough data | |
Predictive analytics | Allows users to utilize analytics to predict future product demand | Not enough data | |
Management dashboard | Allows users to monitor overall delivery statistics such as average delivery time, driving mileage and driver productivity | Not enough data | |
Costs | Analyze overall costs for vehicle maintenance, fuel consumption and mileage | Not enough data |
Asset Definition
Asset Register - Asset Tracking | Create a list of all the assets owed by a company. 10 reviewers of MobiWork have provided feedback on this feature. | 90% (Based on 10 reviews) | |
Relationships - Asset Tracking | Define relationships between various types of assets. | Not enough data | |
Costs - Asset Tracking | Identify the value of each asset and keep it up to date. | Not enough data |
Asset Tracking
Location - Asset Tracking | Track asset locations using GIS and GPS technology. 10 reviewers of MobiWork have provided feedback on this feature. | 88% (Based on 10 reviews) | |
Status - Asset Tracking | Monitor the status of multiple types of assets. | Not enough data | |
History - Asset Tracking | Based on 10 MobiWork reviews. Maintain a history of adjustments made to assets. | 85% (Based on 10 reviews) |
Check In/Out
Due Date Assignment | Enables the assignment of tool return dates and provides automated overdue notices to admins and employees. | Not enough data | |
Barcode Check In/Check Out | Uses barcodes to check products in and out, and to track tool inventory. | Not enough data | |
Tool Reservation Portal | Allows employees to access a portal displaying tool inventory and build a shopping cart of items for check out. | Not enough data | |
Mobile App with Scanner | Provides a mobile app with barcode scanning technology. | Not enough data |
Tool Tracking
Tool Info Tracking | Breadth of tool data tracking, including serial number, model, purchase date, etc. | Not enough data | |
Maintenance Schedule Tracking | Track tool maintenance and repaid schedules. | Not enough data | |
Custom Tool Info Fields | Provides features to add custom fields for tool tracking. | Not enough data |
Reporting
Expense reporting | Allows users to see vendor spend, vehicle operating costs and other expenses | Not enough data | |
Fuel reports | Allows users to compare fuel economoy or cost per mile across vehicles | Not enough data | |
Vehicle reporting | Provides a list of all vehicles with details such as mileage or maintenance status | Not enough data | |
Service costs | Allows users to review weekly, monthly or annual service costs | Not enough data |
Task Alerts
Maintenance alerts | Allows users to setup reminders for scheduled maintenance. | Not enough data | |
Mileage reminders | Allows users to set up automatic task notifications when the vehicles have travelled a certain amount of miles | Not enough data | |
Notifications | Allows users to set up email and text notifications to alert whenever maintenance is needed | Not enough data |
Planning
Calendar | Provides user with a calendar of upcomign maintenance activities such as inspections | Not enough data | |
Maintenance priority | Allows users to set maintenance priorities by vehicle or group of vehicles | Not enough data | |
Scheduling | Creates and manages maintenance schedules based on equipment availability | Not enough data |
Work Orders
Approval and Rejection | Allows users to manually approve or reject a request for maintenance on a vehicle. | Not enough data | |
Automatic service records | All reports on vehicle maintenance are automatically kept on record. | Not enough data | |
Shop communication | Allows users to evaluate various vehicle maintenance shops that are in the area. | Not enough data | |
Inspection | Provide standard templates to conduct inspections and document findings | Not enough data |
Route Planning
Route optimizing | Features that allow users to plan the most efficient delivery routes | Not enough data | |
Dynamic Routing | Allows users to adjust routes based on company constraints and customer requirements. | Not enough data | |
Scheduling | Defines schedules for a geographical area, customer group, or type of delivery. | Not enough data | |
ETA | Estimated time of arrival can be shared with customers and adjusted when needed. | Not enough data | |
Lead Priority | Allows user to prioritize your contacts and leads so that the given route acommodates priority contacts | Not enough data | |
Optimized Sales Routes | Allows users to create optimized travel routes based on assigned areas, lead locations, and appointments for the day. | Not enough data | |
Map Directions | Provides users with live directions en route to the final destination | Not enough data |
Payments
Sales orders | Allows users to create sales orders and invoices for customers | Not enough data | |
Recieve payments | Allows users to recieve payments credits and returns | Not enough data | |
Returns | Allows sales reps to creit customers for bad merchandise and returns | Not enough data |
Route accounting
Direct store distribution | Allows users to manage direct sales from thier trucks to their customers | Not enough data | |
Pre-sales | Allows users to access inventory levels and manage pre-sales orders | Not enough data | |
Delivery confirmation | Alows users to edit the order before closing or put shorted items on back order | Not enough data |
Dispatching
Route optimization | Creates the most efficient route for users taking into account location, traffic and other factors | Not enough data | |
Auto dispatch | Automates delivery assignments by quickly assigning deliveries based on customer demand | Not enough data | |
Order management | Allows fleet managers to automatically adjust deliveries based on new customer orders. | Not enough data |
Customer portal
Status updates | Provides customers with live status updates on the ETA of a delivery | Not enough data | |
Real-time driver tracking | Provides customers with live driver locations in order to better track their shipments | Not enough data | |
Customer communication | Allows customers to call or message thier driver. | Not enough data | |
Customer feedback | Allows customers to quickly review and rate thier customer experience | Not enough data | |
Delivery customization | Allows customers to choose a time window that they would like thier delivery to arrive | Not enough data |
Reports
Delivery metrics | Provides metrics on deliveries such as distance traveled, on-time rates and feedback scores | Not enough data | |
Heat maps | Provides users with tools to idnetify where the most deliveries are taking place which can better inform delivery planning | Not enough data | |
Driver rating | Provides reports on driver ratings which allows fleet managers to make more informed decisions for promotions | Not enough data |
Driver tools
Delivery rescheduling | Allows drivers to automatically reschedule deliveries on the occurence that the recieivng party is not home | Not enough data | |
Proof of delivery | Provides drivers with tools for electronic proof of delivery including timestamps, signatures and point of sale tools | Not enough data | |
Onboarding | Provides new drivers with interactive training which allows them to onboard quicker. | Not enough data | |
Adaptive deliveries | Provides tools to automatically update deliveries based on customer interaction or traffic conditions. | Not enough data |
ELD Compliance
Hours Logged | Allows users to access daily and weekly hours logged, time remaining, and hours of service (HOS) status | Not enough data | |
Preventive Maintenance | Provides preventive maintenance alerts to help drivers avoid ELD mandate fines | Not enough data | |
Offline Access | Allows users to access the ELD even when offline | Not enough data |
Territory Mapping
Custom Territory Mapping | Allows users to control of the sizes, shapes, and quantites of sales team areas | Not enough data | |
Strategic Selling | Allows users to map your customers to strategically incorporate them into your canvassing and field sales | Not enough data | |
Automatic Rep Assignment | Automatically assigns reps to new sales opportunities that are within their current territories | Not enough data |
Sales Performance Management
Gamification | Provides users with engaging sales competitions | Not enough data | |
Performance Dashboards | Provides field sales statistics for all sales reps | Not enough data | |
Sales Rep Tracker | Provides data on the data on the performance and whereabouts of reps in the field | Not enough data |
Presentation and Forms
Video and Interactive Media | Provides video capabilties that field reps can use during field sales calls | Not enough data | |
Digital Contracts | Allows field reps to create digital contracts within the software | Not enough data | |
E-signature | Allows users to collect e-signatures within the software | Not enough data |
