Mercury
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Mercury
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4.5 out of 5 stars
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Mercury Reviews & Product Details - Page 8

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Mercury Overview

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What is Mercury?

Mercury is banking* for startups. Start with banking basics like free FDIC-insured checking & savings accounts, then scale with credit cards, venture debt, treasury management accounts, and more — all with confidence. Built with clever shortcuts and extra levels of organization, Mercury makes banking tasks simpler, more intuitive, and even a little enjoyable. Over 100K startups of all sizes rely on Mercury as they create the next great companies — you can join them by applying today in 10 minutes or less. *Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group and Evolve Bank & Trust, Members FDIC. The IO Card is issued by Patriot Bank, Member FDIC, pursuant to a license from Mastercard. This communication does not constitute an offer to sell or the solicitation of any offer to purchase an interest in any of the securities or funds described herein.

Mercury Details
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Product Description

Startups of all sizes rely on Mercury as they create the next great companies. Apply in 10 minutes to try business banking as it should be.

How do you position yourself against your competitors?

Traditional business banking isn’t designed for the pace, creativity, and scrappiness of the startup world. Mercury reimagines the startup banking* experience to scale with companies as they grow — and to provide founders and their finance teams with everything they need at their fingertips.

*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group and Evolve Bank & Trust, Members FDIC.

Seller Details
Seller
Mercury
Company Website
Year Founded
2017
HQ Location
San Francisco, CA
Twitter
@mercury
34,105 Twitter followers
LinkedIn® Page
www.linkedin.com
1,030 employees on LinkedIn®
Description

Mercury is the fintech ambitious companies use for banking* and all their financial workflows. With a powerful bank account at the center of their operations, companies can make better financial decisions and ensure that every dollar spent aligns with company priorities. That's why over
00K startups choose Mercury to confidently run all their financial operations with the precision, control, and focus they need to operate at their best.

MS
Overview Provided by:
Mercury Support

Recent Mercury Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Are we talking about the insurer"
Great rate for both vehicles especially the others don't want to cover a luxury vehicle
Read more
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Easiest way to create a bank account for your startup especially if you are based outside the US"
Easier to create an account, Great UI and app flexibility
Read more
Robert R.
RR
Robert R.Small-Business (50 or fewer emp.)
4.5 out of 5
"A great bank that is constantly adding new features"
Mercury caters to startups and small business. The interface is great, alllows for easy tagging of purchases to ease separation/filtering for tax ...
Read more
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Mercury Media

Mercury Demo - Mercury
Banking for what you're building
Mercury Demo - Mercury
All your company finances in one place
Mercury Demo - Mercury
Take action on what's important
Mercury Demo - Mercury
Pay vendors, transfer funds, and deposit checks
Mercury Demo - Mercury
Upload transaction attachments and notes
Mercury Demo - Mercury
Work seamlessly across all your organizations
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101 Mercury Reviews

4.5 out of 5
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101 Mercury Reviews
4.5 out of 5
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Mercury Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MercuryQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Non-Profit Organization Management
UN
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Mercury?

Mercury provides the easy of use we come to expect from modern services, not what you get from a typical bank. Everything is online, fast. Banking and essential services are free. Saves our small communicty non-profit a ton of money and pain Review collected by and hosted on G2.com.

What do you dislike about Mercury?

The mobile app could use some improvements. Review collected by and hosted on G2.com.

What problems is Mercury solving and how is that benefiting you?

Banking, receiving and sending payments Review collected by and hosted on G2.com.

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Response from Bob M of Mercury
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Thank you for taking the time to leave us a review! We are so glad to hear that you have enjoyed your experience using Mercury so far. We would also love to hear more about your thoughts on our mobile app so please feel free to reach out to us at help@mercury.com at any time to chat more. Thank you again for your feedback!

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Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mercury?

Mercury has great solutions for so many of our needs: cash mgmt, free payment methods (incl wires), great perks, and a great user experience Review collected by and hosted on G2.com.

What do you dislike about Mercury?

Somewhat low check deposit and wire limits for new accounts requiring manual process to get higher limits approved. Review collected by and hosted on G2.com.

What problems is Mercury solving and how is that benefiting you?

Digital banking for all our banking needs as a startup Review collected by and hosted on G2.com.

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Response from Bob M of Mercury
Editedit

Hi there, thanks for taking the time to share this feedback with us. We're glad to hear that you have had a great experience using Mercury so far. Transaction limits are based on a number of internal factors but we are always happy to review requests to increase limits as needed. We'll be sure to pass your feedback on to our team though!

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Verified User in Consulting
AC
Small-Business(50 or fewer emp.)
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Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Mercury?

Easy onboarding, amazing interface and most important is their team. Review collected by and hosted on G2.com.

What do you dislike about Mercury?

There is some commission on exchanging different currencies. But still it is ok for me. Review collected by and hosted on G2.com.

What problems is Mercury solving and how is that benefiting you?

Getting paid from customers and paying money to employees. Review collected by and hosted on G2.com.

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Response from Hannah Katz of Mercury
Editedit

Thank you for your kind words! We love to hear that you’re enjoying the platform and are taking advantage of our stellar support team.

The 1% conversion fee for international wires in foreign currencies helps us cover the cost associated with sending money internationally, in addition to the fees associated with exchanging currency. If we are able to lower this amount in the future, we'll be sure to let our customers know!

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Alex R.
AR
President
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mercury?

- great interface

- low fees / no fees

- simple to use debit and credit cards

- IO credit cards with cashback

- nice app

- it's easy to send and receive money

5 out of 5 Review collected by and hosted on G2.com.

What do you dislike about Mercury?

One time the credit card network was down for 30 minutes, and another time there was a problem with ACH. Doesn't look like a big deal, but both times it took me several hours to resolve the issues it caused. Review collected by and hosted on G2.com.

What problems is Mercury solving and how is that benefiting you?

We use Mercury as our primary bank account, debit and credit cards. Review collected by and hosted on G2.com.

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Response from Anna Scharenbrock of Mercury
Editedit

Hi Alex, thank you for taking the time to leave this feedback! We are happy to hear that you are enjoying Mercury's features, including our interface, lack of fees, and debit and credit cards. I'll pass your comment regarding the network issue over to our team - we appreciate this feedback!

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Verified User in Accounting
UA
Small-Business(50 or fewer emp.)
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Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Mercury?

Incredible interface and is very intuitive for the user. Review collected by and hosted on G2.com.

What do you dislike about Mercury?

Nothing really. Have never had any issues using the product! Review collected by and hosted on G2.com.

What problems is Mercury solving and how is that benefiting you?

Makes it way easier to track team spends and assign budgets Review collected by and hosted on G2.com.

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Response from Bob M of Mercury
Editedit

Thanks for leaving us a review! We're so happy to hear that you have enjoyed using your Mercury account. Thanks again for your feedback!

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RP
Supervisor
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Translated Using AI
What do you like best about Mercury?

The seriousness and organization, the respect for our company. I appreciate the way they work for our growth. The goal of growth and the partnership. Review collected by and hosted on G2.com.

What do you dislike about Mercury?

In fact, there is nothing I can say against the institution, as it has filled a gap we had. I believe that creating perhaps lines of credit for working capital would be great. Review collected by and hosted on G2.com.

What problems is Mercury solving and how is that benefiting you?

As it is an institution committed to our growth, we feel secure being together. We are productive even at this early stage of the relationship. We are respected for this. Review collected by and hosted on G2.com.

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Response from Anna Scharenbrock of Mercury
Editedit

Hello Ricardo, thank you for taking the time to leave us a comment! We are very happy to know that you are enjoying our approach to growth and that you feel respected by Mercury. I will pass your comment about the inclusion of credit lines to our team. We appreciate your feedback!

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Verified User in Internet
EI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Mercury?

Investor introductions

Continuous knowledge share and value add

Good design

Strong community focus Review collected by and hosted on G2.com.

What do you dislike about Mercury?

Nothing, absolutely nothing the product works well Review collected by and hosted on G2.com.

What problems is Mercury solving and how is that benefiting you?

Making banking enjoyable Review collected by and hosted on G2.com.

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Response from Bob M of Mercury
Editedit

Thanks for taking the time to leave us a review! Our team is dedicated to creating great experiences so we're happy to hear that we've provided an enjoyable experience for you. Thank you again for your feedback!

Helpful?
Share
Admin Approval Link
Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
(Original )Information
What do you like best about Mercury?

Seamless UI, easy to understand and transact. Review collected by and hosted on G2.com.

What do you dislike about Mercury?

Nothing as such, it works pretty well for us. Review collected by and hosted on G2.com.

What problems is Mercury solving and how is that benefiting you?

Helpful for US Banking solutions. Review collected by and hosted on G2.com.

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Response from Hannah Katz of Mercury
Editedit

Thank you so much for your kind review - we are so glad your experience using Mercury has been nothing but positive!

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Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mercury?

Very easy to use and issue credit cards on Review collected by and hosted on G2.com.

What do you dislike about Mercury?

Managing spend is not simple to use and still requires tools like Quickbooks outside of Mercury Review collected by and hosted on G2.com.

What problems is Mercury solving and how is that benefiting you?

Mercury is our bank and is great to use. Review collected by and hosted on G2.com.

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Response from Bob M of Mercury
Editedit

Hi there, thanks for leaving us a review! We're glad to hear that you have found Mercury easy to use. We'll provide feedback to our team that you would like to see more options for spend management in the future. Thanks again for your feedback!

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Ellin L.
EL
Founder and President
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Mercury?

It was easy to set up an account with Mercury and is easy to set up additional accounts. Review collected by and hosted on G2.com.

What do you dislike about Mercury?

Mercury makes it really hard to track and view incoming transfers. We have had so many problems with this and its caused huge issues with our clients. Mercury never seems to want to help us solve the issues much. Review collected by and hosted on G2.com.

What problems is Mercury solving and how is that benefiting you?

Needing a digital bank account and not being able to travel to the US to open one. Review collected by and hosted on G2.com.

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Response from Anna Scharenbrock of Mercury
Editedit

Thank you for taking the time to leave a review with us, Ellen! We are glad that you are enjoying our easy setup process. I'll pass along the comment regarding viewing and tracking incoming transfers over to our team - we appreciate this feedback!

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