Mercury Reviews & Product Details

Mercury provides a clean and modern interface for managing U.S. startup finances. The onboarding process is straightforward, and the product integrates well with many tools that early-stage companies use. Review collected by and hosted on G2.com.

Mercury may not be a good fit for founders who do any meaningful work internationally. My account was closed despite the company being a legitimate U.S. LLC with an EIN and a U.S. mailing address. The only unusual factor appeared to be that part of my work involves one international business address.

The closure happened quickly and without any opportunity to resolve the issue. For founders building global companies, that kind of uncertainty without opportunity for manual review makes financial planning extremely difficult.

Many startups today operate with distributed teams or founders who spend time abroad. Based on my experience, founders with any international operations should review Mercury’s policies carefully before relying on it as their primary banking platform. Review collected by and hosted on G2.com.

I appreciate Mercury for its low cost, which helps manage expenses efficiently for our main business bank account. The modern features of Mercury align well with our need for up-to-date technology, ensuring seamless banking experiences every time. I really value the continuous improvement of the platform, which consistently introduces enhancements that make these banking activities even more efficient. Mercury's process is very straightforward, and I found the initial setup to be really simple, without unnecessary complications. This ease of use is crucial for maintaining a smooth workflow in financial management. Overall, Mercury has simplified receiving wires and making payments to vendors, streamlining our financial operations. Review collected by and hosted on G2.com.

I dislike that Mercury charges fees for payments in other currencies. While I understand this is standard practice for banks, I was hoping Mercury could differentiate itself by not imposing these charges. Review collected by and hosted on G2.com.

I truly appreciate Mercury for being the most efficient bank I've ever experienced. The user-friendly and intuitive web platform makes everything so easy to navigate, even for someone who isn't a tech genius. Their customer service is outstanding, always available to assist you almost constantly, especially when issues arise with credit card charges. They provide comprehensive support throughout and ensure follow-ups, which makes for an amazing client experience. The initial setup for Mercury was surprisingly straightforward and effortless, resembling a walk in the park, underscoring how intuitive the entire system is without any hiccups. I’m so impressed that I wish I could rate it as a 20 on a scale from 1 to 10, but have to settle for a 10, which shows how much I am enthusiastic about recommending Mercury to others. Review collected by and hosted on G2.com.

I find the process of sending receipts to the Mercury system for accounting a bit problematic. The system struggles to easily open and read attached files, making it challenging to allocate the file to the expense. Especially if it is not in USD. This aspect could certainly be improved for a smoother experience. Review collected by and hosted on G2.com.

I really value Mercury's ability to easily handle my LLC banking needs, particularly for my software development. It's incredibly straightforward to send invoices and obtain custom links for regular payments via credit cards, which is a convenience I truly appreciate. I find Mercury's auto routing feature particularly beneficial because it allows me to manage funds within bank accounts seamlessly, setting aside money for specific goals like taxes. This functionality makes financial planning much easier for me. Additionally, I love that I can create as many digital cards as I need, which I utilize for managing and capping subscription payments effectively. This ability to cap subscriptions and prevent overspending is highly convenient, as I can swiftly establish new digital cards from my checking account with specific limits. Overall, these features collectively simplify my financial tasks and enhance my control over business expenses, which was more challenging with my personal Chase account. The transition to Mercury was significantly more efficient and straightforward, highlighting how user-friendly and adaptable the platform is for my business needs. Review collected by and hosted on G2.com.

I would love a full-blown accounting system integrated within Mercury that works more seamlessly with QuickBooks or connects directly with TurboTax. Currently, I have to upgrade my QuickBooks account, which is not ideal. Having a robust accounting feature or better integration would eliminate the need for using QuickBooks separately, as all my business expenses are through Mercury. This would be ideal since I prefer not to use QuickBooks. Review collected by and hosted on G2.com.

Beautiful metallic card and very sleek professional design. Review collected by and hosted on G2.com.

Their staff need retraining. A simple business address update request turned into a stream of emails back and forth to no avail. I was told for "compliance" reasons my business address couldn't be updated. A brick and mortar bank statement and utility bill were provided and they were ignored. Review collected by and hosted on G2.com.

I like a few things. One of them is that is not necessary to deploy all of your components. Only the ones you like, monitoring reporting etc. the next big thing I like is the simplicity of integration processes. You have a big flexibility and I like it. Review collected by and hosted on G2.com.

I think that performance could be better though in corporate environments. In comparison with alternatives choices, I feel that mercury ecosystem is smaller compare to competitors. Review collected by and hosted on G2.com.

Ease of use and tech first approach of the banking features. Review collected by and hosted on G2.com.

they sometimes change the partner bank which caused quite a few disruptions in our payments Review collected by and hosted on G2.com.

I like Mercury's card feature, especially the control it offers over the debit and credit cards. The ability to create a new card within minutes and to be able to freeze it and control the spending is really beneficial. I also appreciate their mobile app. Additionally, setting up Mercury was super easy. Review collected by and hosted on G2.com.

The widgets of their mobile app sometimes just stop working, especially when switching company accounts. Review collected by and hosted on G2.com.

I like the Mercury interface and services like the IO card. I also appreciate the automatic accounting classification and integration with QuickBooks. Although the initial setup for the company is a bit more complicated, everything is quite intuitive. The seriousness of Mercury, which resembles a traditional bank, gives me greater confidence. Review collected by and hosted on G2.com.

I don't like that the sending and receiving times for wire or ACH transfers take about 1 day and have to be on business days, which doesn't work on weekends unlike other services that are immediate. Review collected by and hosted on G2.com.

I appreciate Mercury's user interface, which is intuitive and makes navigating through banking tasks easy and efficient for my startup. The cards feature adds functionality, and I particularly like the ease with which I can track my expenses and immediately see my financial position. The rewards system is a standout feature, providing additional value and incentives through its offers, which enhances my overall experience with Mercury. Review collected by and hosted on G2.com.

I don't like the design of the debit card and I think more analytics could be better, such as a pie chart of my spending. Also, the initial setup was challenging as it was hard to set up without the EIN. Review collected by and hosted on G2.com.