Video Reviews
Empowering
We use it to identify and analyze influencers
Average for contacts, Good for PR execution
2,220 Meltwater Reviews
Overall Review Sentiment for Meltwater
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A powerful search tool that is incredibly useful in market research. Review collected by and hosted on G2.com.
It takes awhile to onboard and not all the widgets in the dashboard can be shared with my executive team. Review collected by and hosted on G2.com.
Access to every mention on Twitter, fast loading, and easy organization. These things make it very easy for ongoing crisis management. Also great support from the meltwater team. Review collected by and hosted on G2.com.
Other competitors provided more information about the audience making the mentions. Such as gender, age, and other things. A few competitors also were able to provide more Facebook and IG mentions. Review collected by and hosted on G2.com.
Easy dashboard filtering. Fast updates. Data exports are fast and easy to use. Review collected by and hosted on G2.com.
Struggled to add anything here. The platform is extremely user friendly. Review collected by and hosted on G2.com.
Meltwater is extremely powerful in terms of the range of tools it offers. Especially if you are a part of a brand that generates a lot of social discourse, Meltwater is a great way to easily access, reference, and understand that discourse. Review collected by and hosted on G2.com.
Meltwater is really not tailored to smaller organizations. I utilized it with a small university that did not often have national news coverage, and most of the tools seemed built for much bigger organizations. Review collected by and hosted on G2.com.
We get insights about our brands very fast, from web and social networks. Review collected by and hosted on G2.com.
Still some noise even after optimization. We work hard to clean results. Review collected by and hosted on G2.com.
The conversation listening tool is very useful, although now that we are using the tool to measure influencers, I have also found it very useful. Review collected by and hosted on G2.com.
I think it is still very complicated to generate queries and obtain certain information. Review collected by and hosted on G2.com.
- The different monitoring and analytic options allowed for a wide tracking of various topics.
- The interface was easy to use and fairly intuitive
- The option to send scheduled tracked news to individuals through emails and MS Teams is a great feature Review collected by and hosted on G2.com.
- A certain degree of boolean knowledge required to do the searches effectively Review collected by and hosted on G2.com.
Meltwater is our base tool to obtain conversation insights for our communication and innovation campaigns. Through their data analysis, we have built strategies for new clients Review collected by and hosted on G2.com.
The changes implemented on access to information significantly reduced the analysis. As an example, in some searches, Facebook has zero mentions in listening due to these limitations. Review collected by and hosted on G2.com.
Explore is the best tool to make social listening researches and analysis. Even when some of it's filters can be improved, the quantity of data and the options to edit it (via csv files) are great. Review collected by and hosted on G2.com.
The Analysis feature needs to be improved to be the best option in the market because sometimes it doesn't show the correct data and suffers issues and date delays. A few times in 2020 the tool suffers breakdowns that delays more than 24 hours to be solved and that have several implications for my clients' reports. Review collected by and hosted on G2.com.
It integrates all digital platforms including news and blogs, besides social media. Review collected by and hosted on G2.com.
Sentiment analysis is not accurate, and the platform doesn't learn from what we re-clasificate.
Linkedin is not included in the monitoring Review collected by and hosted on G2.com.
