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Meltwater Reviews & Product Details - Page 89

Meltwater Overview

What is Meltwater?

Meltwater, a pioneer of media intelligence, gives PR, communications and marketing professionals the information advantage they need to stay ahead and a single, integrated solution to be efficient. As the only all-in-one solution for PR and social media, more than 27,000 companies use Meltwater’s media and social intelligence to stay on top of billions of online conversations and extract relevant insights to strategically manage their brands. With nearly 20 years of experience analyzing data, Meltwater is dedicated to personal, global service built on the local expertise of 50 offices across six continents. Our clients can monitor media coverage across both news and social media. We track over 300,000 online news sources, have partnerships for print and broadcast monitoring, and listen to social conversations, in real-time, across Twitter, Facebook, Instagram, YouTube, comments, review sites, forums, message boards, and over 300 million blogs. We help our clients analyze media and social media coverage with ease, with both qualitative and quantitative metrics. Our ever expanding widget library allows clients to seamlessly create dashboards to help visualize media coverage and report on the ROI of their PR and marketing efforts. Everything is interactive and exportable, to give the context behind the numbers. Media Intelligence for PR With over 300,0000 sources and the largest library of premium content, monitor and analyze every piece of relevant media coverage from online publications, print, social media, TV and radio stations in real time. Connect with influencers and journalists and track your outreach. Social Listening & Analytics and Social Media Management The Social division, formerly Sysomos (acquired in April 2018), offers comprehensive and integrated data solutions to drive your social strategy. Research and monitor 200+ billion social conversations with unlimited queries and no data caps, engage and publish from one platform, easily find social influencers, dig into consumer insights, and discover communities driving social conversations. Influencer Management for Marketers Scale your influencer marketing strategy by discovering and vetting the best influencers and creators for your brand from a global database of over 35 million profiles across the most popular social media networks. Streamline your campaigns, foster relationships, and manage data with a comprehensive influencer relationship management (IRM) system. Measure campaign and sales success to showcase ROI. Customized Solutions for the Enterprise The Enterprise Solutions team ensures that even the most complex deliverables are met quickly and effectively by our team of industry experts and analysts. Meltwater provides professional services and premium offerings for the world's leading brands.

Meltwater Details
Product Website
Languages Supported
German, English, French, Irish, Italian, Japanese, Norwegian, Portuguese, Spanish, Swedish, Chinese (Simplified)
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Product Description

Manage and measure a data-driven PR program with hyper-targeted search, pitching, social media and journalist relations features.

How do you position yourself against your competitors?

Meltwater is the only truly global player in media and social intelligence. We have 27,000 clients across 121 countries, and have offices in 50 cities in 27 countries.

This global presence, and the need to serve that global client base means that our source base is the largest on the market, and we provide insights on the full breadth of your media coverage, not just a portion.

Our social media listening capability comes with unlimited queries and no data limitations and is completely integrated with the traditional coverage and social management technologies. Additionally, our proprietary method to identify the most relevant journalists and influencers allows for more targeted PR pitching.

We don't charge for simultaneous access to our platform, and we don't have any hidden caps or fees throughout your subscription.


Seller Details
Seller
Meltwater
Company Website
Year Founded
2001
HQ Location
San Francisco, CA
Twitter
@Meltwater
25,254 Twitter followers
LinkedIn® Page
www.linkedin.com
2,550 employees on LinkedIn®
Description

Meltwater was founded in 2001 as the world’s first online media monitoring company. Today, we are a publicly traded, global leader in media intelligence and social analytics. We help our customers better understand, influence and engage with their stakeholders, and we are fortunate enough to work with over 30,000 corporate customers in more than 120 countries around the world.


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Overview Provided by:

Recent Meltwater Reviews

Katya B.
KB
Katya B.Enterprise (> 1000 emp.)
4.5 out of 5
"Great user experience and customer team"
The customer service team are helpful and informative. There's also a lot of courses and guides to help
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Comprehensive, intuitive, great account management"
Great interface- easy to use and get to grips with. Comprehensive insights which can be refined and personalised easily. Customer support great- al...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
3.5 out of 5
"Social Media Management"
Meltwater allows us to be more efficient in managing our social media channels. We can effectively post, listen & monitor all in one platform. Melt...
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Meltwater Media

Meltwater Demo - Media Intelligence Search
Media Intelligence Seach
Meltwater Demo - Media Monitoring
Media Monitoring
Meltwater Demo - Social Media Management
Social Media Management
Meltwater Demo - Audience Intelligence Dashboard
Audience Intelligence Dashboard
Meltwater Demo - Earned Media Report
Earned Media Report
Meltwater Demo - Influencer Marketing
Influencer Marketing
Play Meltwater Video
Play Meltwater Video
Play Meltwater Video

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Video Reviews

2,220 Meltwater Reviews

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2,220 Meltwater Reviews
4.0 out of 5
2,220 Meltwater Reviews
4.0 out of 5

Meltwater Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MeltwaterQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Meltwater?

It is easier to use than comps and allows for me to work more efficiently Review collected by and hosted on G2.com.

What do you dislike about Meltwater?

Price is high, but it is a very good piece of software. Review collected by and hosted on G2.com.

What problems is Meltwater solving and how is that benefiting you?

helping on the sourcing side. Review collected by and hosted on G2.com.

AM
Influencer Director
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Meltwater?

The insights for IG. I also enjoy the docusign Review collected by and hosted on G2.com.

What do you dislike about Meltwater?

It doesnt work with Tiktok. I would also be helpful to add IG reels as a deliverable Review collected by and hosted on G2.com.

What problems is Meltwater solving and how is that benefiting you?

search and reporting! we love it for that! Review collected by and hosted on G2.com.

Verified User in Retail
UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Meltwater?

I like how easy it is to pull reports and look at top performing content Review collected by and hosted on G2.com.

What do you dislike about Meltwater?

I wish there was an easier way to sort by top posts and categories (I.e. types of posts and common themes) Review collected by and hosted on G2.com.

What problems is Meltwater solving and how is that benefiting you?

Keeping all our social initiatives in one place! Review collected by and hosted on G2.com.

Calvin P.
CP
Marketing Officer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Meltwater?

The social media management tool that helped me schedule posts, create content, engage with my community and measure performance across all my social media channels Review collected by and hosted on G2.com.

What do you dislike about Meltwater?

The platform works perfectly and seamlessly. The product worked quite brilliant for me and my team. It just has to be much affordable in terms of pricing plans. Review collected by and hosted on G2.com.

Recommendations to others considering Meltwater:

If you have been looking for a platform that will take the burden off your neck, TRY Meltwater TODAY! Review collected by and hosted on G2.com.

What problems is Meltwater solving and how is that benefiting you?

Content scheduling has been a hustle for me and since I started using Meltwater, it has been a walk in the park. I can now do more work with ease and boost performance. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Meltwater?

I enjoyed taking part in the training courses on offer, particularly the course on utilizing social media influencers. Review collected by and hosted on G2.com.

What do you dislike about Meltwater?

I haven't noticed any down sides so far. Review collected by and hosted on G2.com.

What problems is Meltwater solving and how is that benefiting you?

Identify conversations that are happening around our industry. Review collected by and hosted on G2.com.

Verified User in Wine and Spirits
UW
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Meltwater?

Easy-to-understand interface that lets you navigate through the various functions without being skilled Review collected by and hosted on G2.com.

What do you dislike about Meltwater?

Sometimes a bit slow with loading profiles when searching Review collected by and hosted on G2.com.

What problems is Meltwater solving and how is that benefiting you?

One-stop shop for anything influencers Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Meltwater?

The reporting tool for campaigns is awesome! We're able to report on a lot for our clients. Review collected by and hosted on G2.com.

What do you dislike about Meltwater?

Searching influencers in different states with detailed filters needs improvement. Review collected by and hosted on G2.com.

What problems is Meltwater solving and how is that benefiting you?

Influencer discovery and reporting are the top two Review collected by and hosted on G2.com.

MZ
Marketing Coordinator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Meltwater?

I like the color-coded calendar it helps to keep things organized when using multiple outlets. To have everything laid out and create multiple postings at once is super-efficient. Review collected by and hosted on G2.com.

What do you dislike about Meltwater?

I made a draft one time and it never showed on the calendar. I had to create a whole new post and schedule it rather than a draft. The training was also long and tedious. I was confused about how to get to the calendar at first as well. Review collected by and hosted on G2.com.

What problems is Meltwater solving and how is that benefiting you?

I haven't used it too much yet. I just began when I started my new job in January. At my internship we used HootSuite but they're very similar so far. I mostly just use it for posting. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Meltwater?

Meltwater is good for providing insight into your company's perceived value/brand perception in the social world. Review collected by and hosted on G2.com.

What do you dislike about Meltwater?

Meltwater provides A LOT of information, and sometimes figuring out what is actually useful and what is just noise can be challenging. Review collected by and hosted on G2.com.

What problems is Meltwater solving and how is that benefiting you?

It's allowing our company to provide social listening for our clients, something that we would otherwise not have the time or tools to do. Review collected by and hosted on G2.com.

Paulina C.
PC
Social Strategist
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Meltwater?

The holistic approach of the platform, allowing me to monitor, post, and engage all in one place! The reporting capabilities and sharable dashbaords have been a great tool to use when communicating our current performance or programs with the larger team. Review collected by and hosted on G2.com.

What do you dislike about Meltwater?

There are many items on the roadmap and the platform is continously evolving. I'm hoping the publish feature will soon be compatible with uploading carousel posts to instagram. Review collected by and hosted on G2.com.

Recommendations to others considering Meltwater:

Leverage both your account manager and Meltwateer accadamy - they are great tools! Review collected by and hosted on G2.com.

What problems is Meltwater solving and how is that benefiting you?

It allows me to monitor social mentions and specific programs, providing updates to the in real time along with many engagment opporunities to joing the conversation. Review collected by and hosted on G2.com.