--- title: Meltwater Reviews meta_title: 'Meltwater Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2666 reviews by the users' company size, role or industry to find out how Meltwater works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 2666 scale: '5' date_modified: '2026-08-01' parent_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # Meltwater Reviews **Vendor:** Meltwater **Category:** [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools) **Average Rating:** 4.1/5.0 **Total Reviews:** 2,666 ## About Meltwater Meltwater empowers companies with a suite of solutions that spans media, social, and consumer intelligence. Since 2001, we’ve helped organizations harness the world’s data in real time to fuel smarter decisions, stronger performance and sustainable growth. By analyzing nearly 1 billion pieces of content each day and transforming them into vital insights, Meltwater unlocks the competitive edge needed to drive results. With 27,000 customers, 50 offices across six continents and 2,200 employees, Meltwater is the industry partner of choice for global brands making an impact. We activate the power of data so businesses can make smarter, faster decisions. With the most robust dataset across media, social, consumer trends – and now insights into how large language models (LLMs) shape brand visibility – we give companies a complete view of the conversations, behaviors, and signals influencing their markets. Our powerful AI turns this breadth of data into actionable insights, empowering teams across PR, communications and marketing to confidently drive strategy. -- Mira Studio (AI-Powered Media, Market, and Brand Intelligence Assistant) Key features - Natural language querying - Automated insights - Structured reports - Trend-spotting and explanations with suggested actions - Integrated throughout the full Meltwater Platform - Integrates with Copilot and Slack What is Mira Studio? Mira Studio is Meltwater’s conversational AI teammate for media, market, and brand intelligence. Mira Studio helps PR, comms, and marketing teams cut through complexity and reduce time spent on manual analysis, with prompt-driven reporting, briefing, simplified data exploration, and real-time answers. Who uses Mira Studio? Teams that need quick and shareable insights while reducing manual time spent digging through data. Mira Studio converts Meltwater data into summaries, visuals, and provides explanations through natural language interaction. Get to the why of what’s happening, not just the what. -- Media Intelligence for PR (Media Monitoring and Analysis Platform) Key capabilities - Monitor 6M different media sources - Unlimited search - Real-time alerts - Journalist identification - Competitive benchmarking - Unified, shareable reporting - Predictive analytics for mention forecasting - Brand-level sentiment What is Meltwater Media Intelligence? Meltwater’s media intelligence platform monitors and analyzes earned media coverage through tracking brand mentions and narratives across news, print, broadcast, podcasts, and social media. This enables faster response times to trends or feedback through real-time awareness of message penetration, emerging risks, and consumer sentiment. Who Uses Meltwater Media Intelligence? PR and comms teams use Meltwater Media Intelligence to strengthen PR strategies with accurate measurement of brand impact across media sources. With journalist outreach capabilities within a single platform, PR efforts are streamlined for better results. -- Social Listening and Analytics Key capabilities - Monitoring 200B+ social conversations - Analysis of 300M+ social profiles - Influencer identification - Shareable reporting across earned, owned, and paid social - Brand-level sentiment and predictive analytics for brand measurement and forecasting - AI agents for Boolean search creation and management - AI-powered insights summarize brand and topic narratives - Access to Meltwater API What is Meltwater Social Listening and Analytics? Meltwater social listening and analytics is an integrated platform providing monitoring and AI-powered analysis for billions of social conversations. Connect consumer insights to social strategy and marketing campaigns for a seamless approach to brand promotion, quicker crisis response, and powerful competitor insights without data caps. Who uses Meltwater Social Listening? Marketing and social teams in charge of consumer, competitor, and industry insights. -- Influencer Management (Klear – Influencer Relationship Management Platform) Key capabilities - Database of 30M+ global creator profiles - AI-driven influencer discovery and recommendations - Influencer vetting and brand safety analysis - AI-driven outreach and relationship management - Campaign management and creator collaboration tools - Performance benchmarking and ROI tracking - Competitive influencer intelligence What is our influencer management solution? Klear is Meltwater’s influencer discovery and influencer relationship management solution. Vet, manage, and measure influencers and campaigns at scale from within a single tool. AI-powered influencer recommendations improves targeting accuracy, providing better matches and influencing better ROI. Who uses our influencer management solution? Marketing, PR, and Influencer teams use Klear for implementing and scaling their influencer campaigns. Outreach, gifting, payment, analysis and reporting can all be managed through our platform. -- Enterprise and Professional Services Key capabilities - Analyst-led insights and reporting - Custom data configurations - Enterprise-grade support and delivery What is Meltwater Enterprise and Professional Services? Customized intelligence solutions and professional services from Meltwater experts supports large enterprises with advanced or bespoke requirements. This service provides complex data analysis and reporting that go beyond standard product workflows, and ensures fast and accurate delivery for high-stakes or large-scale intelligence needs. ## Meltwater Pros & Cons **What users like:** - Users value the **ease of use** of Meltwater, appreciating its fast setup and helpful customer support. (190 reviews) - Users praise Meltwater for its **powerful filtering settings** , making it easy to find relevant content quickly. (156 reviews) - Users appreciate the **outstanding customer support** from Meltwater, making the learning process easier and more enjoyable. (156 reviews) - Users commend Meltwater for its **exceptional customer support** , appreciating timely help and comprehensive onboarding training. (126 reviews) - Users value the **helpfulness of Meltwater's customer support** and intuitive features that enhance the user experience. (96 reviews) - Users highlight Meltwater's **helpful and responsive customer service** , which greatly enhances their overall experience and satisfaction. (94 reviews) - Detailed Information (89 reviews) - Monitoring (89 reviews) - Users value the **detailed analytics** of Meltwater, enhancing their understanding of social media performance significantly. (87 reviews) - Coverage (75 reviews) **What users dislike:** - Users find that **improvement is needed** in Meltwater's relevancy and relevant platform limitations for smaller organizations. (90 reviews) - Users face a challenging **learning curve** with Meltwater due to complex features and time-consuming training requirements. (63 reviews) - Users find the interface **not intuitive** , creating challenges in effectively navigating and utilizing Meltwater's features. (59 reviews) - Users face **technical issues** with Meltwater, struggling with Boolean logic and experiencing lag, filtering challenges, and onboarding difficulties. (57 reviews) - Users find Meltwater's **complexity** challenging, particularly with Boolean logic and non-intuitive interface issues impacting search efficiency. (55 reviews) - Limited Features (55 reviews) - Users experience **data inaccuracy** with Meltwater, leading to challenges in search results and sentiment measurement issues. (50 reviews) - Users find **difficult navigation** in Meltwater challenging, with a steep learning curve and confusing labels affecting efficiency. (48 reviews) - Inaccuracy (46 reviews) - Media Monitoring (44 reviews) ## Meltwater Reviews ### 1. The Ultimate Tool for Global Brand Monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** ARVIND J. | SQL/PL-SQL , Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2026 **What do you like best about Meltwater?** Meltwater offers a powerful media intelligence platform with exceptional global news and social media tracking **What do you dislike about Meltwater?** Meltwater’s platform is overly expensive for smaller businesses. The interface feels clunky with a steep learning curve, and the media tracking data occasionally misses key regional sources **What problems is Meltwater solving and how is that benefiting you?** Meltwater solves media fragmentation by consolidating global news and social media tracking into one platform, helping brands monitor reputation, analyze data, and target key journalists ### 2. Seamless Setup, Exceptional Social Listening **Rating:** 4.5/5.0 stars **Reviewed by:** Bruce J. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Meltwater?** I like the flexibility of Meltwater, which helps with social conversation visibility and reputation management. I also find it useful for diving deeper into individuals and sources driving conversations, both positive and negative. The onboarding experience was easy, with the team spending as much time as needed without making me feel rushed. **What do you dislike about Meltwater?** Nothing **What problems is Meltwater solving and how is that benefiting you?** I use Meltwater for social conversation visibility and reputation management, diving deeper into individuals and sources driving conversations. ### 3. Comprehensive Monitoring with a Learning Curve **Rating:** 4.0/5.0 stars **Reviewed by:** Andrew M. **Reviewed Date:** November 26, 2025 **What do you like best about Meltwater?** I appreciate Meltwater for its robust search function, which I have come to like the most after becoming more accustomed to the system. This feature is particularly valuable as it allows me to effectively scan and monitor media coverage of the Green Climate Fund's projects and partnerships, especially at the national and regional media levels. This localized coverage is crucial for understanding the sentiment around the work in specific countries, such as Uganda, differentiating it from more generalized international coverage. I want to highlight the outstanding customer support we receive from Gwen Ang - a wonderful personality and super knowledgable and helpful to those of us still learning on the system **What do you dislike about Meltwater?** I don't find Meltwater so intuitive if I am honest. It takes practice to become familiar with the system, but for occasional users, it is not so user-friendly. The dashboard is a bit overwhelming because there are almost too many functions. It should simply be search and analyze, and there could be a layered system with basic Meltwater functions and an additional layer for more sophisticated users. The initial setup took time, and it is still a work in progress for us. **What problems is Meltwater solving and how is that benefiting you?** I use Meltwater to monitor localized media coverage and understand sentiments about climate change, enhancing our media strategy and outreach at GCF. ### 4. Robust System with Stellar Support **Rating:** 4.0/5.0 stars **Reviewed by:** Jennifer W. **Reviewed Date:** November 26, 2025 **What do you like best about Meltwater?** I appreciate that Meltwater is a robust system that comprehensively covers the expanding field of communications, effectively managing our social channels and monitoring media. It's particularly useful in helping our small organization run more efficiently by streamlining various processes. Another aspect I admire is the outstanding level of support provided by the Meltwater team. They regularly meet with us to ensure that we are utilizing all the latest features optimally. Their commitment to reviewing our setup, searches, and reports ensures that we're operating a high-level, robust program. This support feels like having additional members on our team, enhancing our capability to maximize the platform effectively. Also, the initial setup of Meltwater was very easy, which was a welcome surprise since complex systems often have challenging onboarding processes. **What do you dislike about Meltwater?** Sometimes it's hard to keep up with or ensure you are getting everything out of Meltwater that you can. **What problems is Meltwater solving and how is that benefiting you?** Meltwater helps my small organization manage social channels, monitor media efficiently, and stay connected with reporters. Its robust system is complemented by exceptional support that ensures we're utilizing the latest features effectively. ### 5. Streamlined Social Monitoring with Stellar Support **Rating:** 4.0/5.0 stars **Reviewed by:** Haylee M. | Social Media Strategist **Reviewed Date:** November 25, 2025 **What do you like best about Meltwater?** I love Meltwater for its ability to keep our multiple brand CPG company organized under one roof, which allows me to view everything in one unified platform. This usability aspect significantly eases social monitoring and planning tasks. I appreciate the user-friendliness of the platform, which enhances my overall experience and efficiency. Additionally, having a dedicated customer success manager ready to assist at any point is a major advantage, providing reassurance and support whenever needed. I find the Engage and Explore features particularly valuable, as they enable me to anticipate upcoming content on our social platforms and keep track of circulated news and PR on a weekly basis. The initial setup of Meltwater was straightforward and smooth, making the transition seamless for our team. **What do you dislike about Meltwater?** I wish Meltwater's Engage had a story function. I would like to be able to schedule stories ahead of time. **What problems is Meltwater solving and how is that benefiting you?** Meltwater keeps our multiple brand CPG company organized by consolidating everything in one platform, enhancing social monitoring and planning. It's user-friendly, and customer support is readily available, which helps streamline our operations. ### 6. Comprehensive Social Media Management with Proactive Support **Rating:** 5.0/5.0 stars **Reviewed by:** ethan m. **Reviewed Date:** November 25, 2025 **What do you like best about Meltwater?** I love that Meltwater provides everything I need in one place for managing my company’s social media accounts, allowing us to post, engage, and analyze all aspects seamlessly. I find it very easy to work with, which is a huge plus for my daily tasks. I also enjoy the ease of posting to multiple channels at one time, which significantly enhances our efficiency. The Meltwater team is very supportive and hands-on when solving problems, ensuring any issues we encounter are addressed promptly. **What do you dislike about Meltwater?** I experience issues with connecting our accounts on Meltwater, which has been a persistent challenge. While the Meltwater team is very hands-on and tries to help solve our problems, the connection process remains complex, and I believe it could be simplified. **What problems is Meltwater solving and how is that benefiting you?** I use Meltwater to streamline managing all social media needs in one place, allowing posting, engaging, and analyzing efficiently, and find it easy to use. However, connecting accounts is sometimes challenging. ### 7. Great Experience All Around **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie F. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Meltwater?** I loved it! I've learned many tips that I can implement. **What do you dislike about Meltwater?** At the moment, I have loved everything. Perhaps consider a workshop focused on the Latin market. **What problems is Meltwater solving and how is that benefiting you?** Time management and making things more effective. ### 8. Comprehensive Coverage with Outstanding Support **Rating:** 4.0/5.0 stars **Reviewed by:** Ángel A. **Reviewed Date:** November 25, 2025 **What do you like best about Meltwater?** I greatly appreciate the customer service provided by our account advisors at Meltwater, as they always help us with everything we need. This constant and effective assistance is invaluable for our use of the platform, as it ensures that we can resolve any problem or question that arises quickly and efficiently. Additionally, we decided to switch to Meltwater because of its wide range of services, which better suits our needs compared to the previous product we used. **What do you dislike about Meltwater?** I experienced limitations with the Meltwater API, which restricts the efficient use of the platform. Additionally, the structure for expanding queries could be improved. It would be advantageous to be able to contract them individually, instead of being forced to acquire them in packages, which limits flexibility in adapting to specific needs. **What problems is Meltwater solving and how is that benefiting you?** I use Meltwater for social listening and media for our clients, better fitting our service coverage needs. ### 9. Powerful Analyze Tool, Needs Better Print Monitoring **Rating:** 4.5/5.0 stars **Reviewed by:** Angela M. **Reviewed Date:** November 25, 2025 **What do you like best about Meltwater?** I love using Meltwater for its Analyze tool, which is incredibly helpful in monitoring and reporting media coverage. The ability to tag articles and have them automatically included in reports is fantastic. This ensures I can see real-time graphs of media focus and attention. The tool allows me to tag each article in alignment with my firm's media strategy, helping me keep track of practices, sectors, and offices that receive coverage. I particularly appreciate being able to see which articles have the most engagement and assess the performance of specific media campaigns. It also enables quick searches for media issues, even if they don't directly mention our firm, and generates reports efficiently. The comprehensive media coverage Meltwater offers is immensely valuable, and the fact that all information is readily available for searching is a significant advantage. Additionally, I find Meltwater's media coverage perspective far superior compared to what we previously used. The setup process was made seamless with the help of Meltwater's team, and the courses provided were rewarding, especially in leveraging the information through tags and the Analyze tool. **What do you dislike about Meltwater?** I dislike that sometimes articles are not picked up, which suggests the scanners might need improvement. I can add these missing articles myself via the Added Content feature, but ideally, this shouldn't be necessary. Print materials often don't make it through to the portal, despite possibly being monitored. This disconnect where print coverage is supposedly saved in Google Docs but not properly synced with the firm keywords is quite frustrating. I have encountered issues with print publications from South Africa not appearing as they should, and my attempts to rectify this have failed. Moreover, radio interviews have to be published as podcasts to be picked up, which is not always practical as not every interview is published this way. **What problems is Meltwater solving and how is that benefiting you?** I use Meltwater to monitor media coverage for our law firm, analyze coverage effectiveness, and identify gaps. The Analyze tool lets me tag articles and track engagement, helping us manage campaigns effectively. ### 10. Comprehensive Social Media Monitoring with Room for Reporting Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Joseph T. | Country Analyst **Reviewed Date:** April 19, 2026 **What do you like best about Meltwater?** I use Meltwater for social media monitoring and find it super comprehensive and granular. It provides fast access to thousands of signals that I use for monitoring risks. Additionally, the setup of Meltwater was quick, taking about 10 minutes. **What do you dislike about Meltwater?** Flexibility in the reporting is lacking, it's all preformatted and the boolean is not that powerful. **What problems is Meltwater solving and how is that benefiting you?** I use Meltwater for a unified, bird's eye view dashboard and visibility, which offers fast access to thousands of signals for risk monitoring. ### 11. Meltwater Makes Press Release Distribution Simple and User-Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2026 **What do you like best about Meltwater?** For what we are using Meltwater for, which is primarily to distribute our press releases, the platform is very user friendly and easy to navigate. **What do you dislike about Meltwater?** No downsides for what we are using Meltwater for at present moment. **What problems is Meltwater solving and how is that benefiting you?** They are helping us to distribute press releases domestically and globally in addition to helping us keep track of reporting. ### 12. Intuitive UX and Streamlined Workflows, But Needs Wider Media Catch **Rating:** 5.0/5.0 stars **Reviewed by:** Kendal A. **Reviewed Date:** November 24, 2025 **What do you like best about Meltwater?** I really appreciate Meltwater's intuitive UX design, which ensures the learning curve for using the platform is not steep, allowing me to work effectively. This design simplicity significantly eases our ability to adapt and integrate the software into our daily workflow. I find Meltwater exceptional for streamlining our workflows, which enhances productivity and team collaboration, as it enables centralized information access across teams. This feature is invaluable for maintaining organizational coherence. Furthermore, having access to paywalled content is a huge benefit, as it provides us with comprehensive insights into our organization's performance and the effectiveness of our media relations strategy. Meltwater's ability to track non-traditional media hits, such as Substack coverage, enables us to stay informed about various media landscapes and reach broader audiences, which is an essential aspect of our press coverage strategy. Overall, these features together offer substantial value, making the platform a pivotal tool for our operations. **What do you dislike about Meltwater?** There are press hits that Meltwater doesn't catch which emerge through Google Alerts, indicating that the feature isn't as thorough as it could be. This gap in coverage is a significant issue for aggregating press hits. Additionally, while there is excitement for the new broadcast and radio features, Meltwater presently lacks sufficient support for diverse media content, particularly in tracking non-traditional models. This includes coverage and contacts associated with newsletters, Substack, and nonprofit newsrooms, which are currently underrepresented. **What problems is Meltwater solving and how is that benefiting you?** I use Meltwater to track press coverage efficiently, streamline workflows, and centralize information across teams, enhancing our media strategy. Its intuitive UX and access to paywalled and non-traditional media greatly aid our analysis and outreach efforts. ### 13. Effective Media Monitoring with Minor Hiccups **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2025 **What do you like best about Meltwater?** I find Meltwater’s media monitoring capabilities incredibly useful, as it provides transparency into what people are saying about us across various platforms. This feature allows us to measure our competitors effectively and helps in shaping our marketing strategy. I especially appreciate how all the data is readily available, making it easy to download or share, which is crucial for efficient decision-making. Additionally, Meltwater assists in managing our social media content and helps us get ahead of industry trends, enhancing our overall market understanding. **What do you dislike about Meltwater?** I experience small glitches within the Engage module of Meltwater, which has prompted me to engage with their support team for solutions. The software tends to crash after periods of inactivity, disrupting my workflow, especially when I'm in the middle of assembling a social post, tagging, or formatting images. Additionally, I'm unable to export PDFs from the dashboards in the Measure section, which limits my ability to share insights efficiently. **What problems is Meltwater solving and how is that benefiting you?** I use Meltwater to manage social media content, understand our industry trends, and monitor brand perception. It aids in media monitoring, competitor analysis across platforms, and supports our marketing strategy with accessible data. ### 14. Intuitive platform with excellent support – Meltwater impresses all around **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Enterprise (> 1000 emp.) **Reviewed Date:** November 24, 2025 **What do you like best about Meltwater?** Meltwater offers a user-friendly interface that allows us to manage various channels such as press work, social media, and monitoring simultaneously. We use Meltwater daily and are particularly impressed by the easy integration and smooth implementation. Should support be needed, the support team is always reachable – whether it's the emergency team or the personal contact person. Overall, we are completely satisfied and would choose Meltwater again at any time. The AI functions also make our workday easier and enable more efficient working. **What do you dislike about Meltwater?** At the beginning, it is quite complicated to create your own searches, especially because of the required operators. However, Meltwater offers support from the start and sets up the searches. Additionally, there are helpful blog posts and AI-based assistance that help in creating searches on your own. **What problems is Meltwater solving and how is that benefiting you?** In the past, it was very time-consuming to manually manage all social media channels, regularly publish content, and handle community management. Today, all of this can be done with just one click, and everything remains clear. The same applies to press work: With just one click, I can send a press release to numerous journalists. ### 15. Specific Alerts, But Sentiment Needs Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Grace C. | Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2026 **What do you like best about Meltwater?** I like being able to tailor alerts in Meltwater. It makes it easier to get only the alerts I need. The ability to be specific in this way is really beneficial. Also, the initial setup was easy. **What do you dislike about Meltwater?** I find that the sentiment can be wrong, and it could use more accuracy. **What problems is Meltwater solving and how is that benefiting you?** I use Meltwater for media monitoring, which helps with brand awareness, competitor awareness, and crisis response. ### 16. Efficient Reporting with Minor Source Gaps **Rating:** 4.0/5.0 stars **Reviewed by:** Elizabet G. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Meltwater?** I like the dashboards and how easy it is to build reports for clients with Meltwater. I am able to show AVE for all media clips for clients, which is really helpful. The initial setup was easy too. **What do you dislike about Meltwater?** Sometimes I am unable to find clips to smaller local sources **What problems is Meltwater solving and how is that benefiting you?** I use Meltwater for tracking multiple items efficiently and building reports for clients easily, showing AVE for all media clips. ### 17. Great for Centralizing Info, but AI Insights Can Miss Key Details **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Meltwater?** Pulling a lot of information into one place **What do you dislike about Meltwater?** I feel that there is information that is not being brought up, and that the AI analyses can be inaccurate **What problems is Meltwater solving and how is that benefiting you?** Understanding consumers' attitudes towards our products ### 18. Powerful PR Tool with Steep Learning Curve **Rating:** 5.0/5.0 stars **Reviewed by:** Abigail W. | Former White House Intern, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Meltwater?** I like the search feature in Meltwater. It's helpful for looking for specific terms and topics, and it helps my brand to know our impact. **What do you dislike about Meltwater?** The tool can be a bit overwhelming to know where to start, lots of features. **What problems is Meltwater solving and how is that benefiting you?** Meltwater helps with social listening and brand reputation, and its search feature is helpful for finding specific terms and topics, helping my brand to know our impact. ### 19. Easy Peasy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2025 **What do you like best about Meltwater?** Meltwater is the key that unlocks what customers are actually saying about your brand, not what you think they're saying. What I like best is being able to connect the dots between PR, AI, Social, etc... and that the AI Insights Meltwater provides allows me to pour my energy and creativity into strategy rather than manually entering data into spreadsheets first. **What do you dislike about Meltwater?** It's difficult to know every feature available sometimes. **What problems is Meltwater solving and how is that benefiting you?** As a digital marketing strategist, Meltwater solves the issue of manually compiling data and information (which sometimes takes months to do manually) and instead provides it all instantaneously at the click of a button. ### 20. Insightful Tool with Minor Scheduling Glitches **Rating:** 4.5/5.0 stars **Reviewed by:** Kyra W. **Reviewed Date:** November 14, 2025 **What do you like best about Meltwater?** I find Meltwater incredibly useful for Community Management, Reporting, and Research for new clients, enhancing my understanding of conversations within the communities I work with. I particularly like the Explore tool and the AI assistant, as they offer valuable insights when searching for what brands are discussing. This feature suite makes exploring data and trends straightforward and insightful. The transition from Sprout Social to Meltwater was smooth and cost-effective, adding great value to my team. Furthermore, the initial setup was easy, facilitating a seamless adoption of the platform. These aspects collectively make Meltwater a reliable and efficient tool for my professional needs. **What do you dislike about Meltwater?** I find that scheduling content sometimes results in errors that are inconsistent with platform requirements. Additionally, I would like the system to be adaptable to more file types. **What problems is Meltwater solving and how is that benefiting you?** Meltwater helps me understand community conversations, provides valuable brand insights, and supports client research, making it cost-effective and easy to use. ### 21. Pricey tool that doesn't seem to have a comparative advantage over competitors **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Public Policy | Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2026 **What do you like best about Meltwater?** Meltwater's best feature is media and social media monitoring, which is pretty comprehensive and reliable. **What do you dislike about Meltwater?** Meltwater is more expensive than comparable competitors. In my experience, customer success managers were unhelpful. Journalist profiles were often out-of-date. User interface was consistently slow to load. **What problems is Meltwater solving and how is that benefiting you?** Meltwater provided regular reports on media mentions and sentiment that we would not have been able to track with Google Alerts, alone. ### 22. Easy Way to Show Clients the Impact of Press Releases **Rating:** 4.5/5.0 stars **Reviewed by:** naydaliz d. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Meltwater?** I like that i can gather data for my clients to show the impact of their press releases or any thing that is buzz worthy for them. **What do you dislike about Meltwater?** I would love to learn more about news pick up for our clients. **What problems is Meltwater solving and how is that benefiting you?** being able to have all monitoring in one place has been such a time saver!!! its easy to navigate and reports are easy to understand. ### 23. Helps Me Track Down Media Mentions Efficiently **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Meltwater?** It helps me do my job better, tracking down media mentions for broadcast or news. **What do you dislike about Meltwater?** There are certain articles it doesn't pick up (eg. Globe and Mail articles never show up on Meltwater), but I believe that may be due to the Globe, so might be out of Meltwater's control. **What problems is Meltwater solving and how is that benefiting you?** -Finding media coverage -showing share of voice for our clients and comparing them to competitors to see where they stand ### 24. Streamlines Mentions Monitoring, Needs More Personalization **Rating:** 4.0/5.0 stars **Reviewed by:** wpineda b. **Reviewed Date:** January 19, 2026 **What do you like best about Meltwater?** I use Meltwater to track and monitor our company's mentions across the web. It helps us stay up to date by removing all the manual aspects. I really like how it automates the searches and shows them in one place. The automated searches are particularly valuable because they allow me to check where and who is mentioning our company, as well as key words and competitors. **What do you dislike about Meltwater?** The alerts and reports aren't as personalizable as I'd like it to be. Providing more filters, such as type of content maybe. **What problems is Meltwater solving and how is that benefiting you?** I use Meltwater to track company mentions, automating and centralizing search results. It removes manual work and shows where and who is mentioning us, highlighting keywords and competitors. ### 25. Effective Media Reporting with Some Coverage Gaps **Rating:** 3.5/5.0 stars **Reviewed by:** DAWCPP M. **Reviewed Date:** November 26, 2025 **What do you like best about Meltwater?** I find the ability to create dashboards with Meltwater particularly useful, as it significantly simplifies the process of generating a media report each month. These dashboards help me by making it easier to measure the effectiveness of our political communication efforts. This feature is a key component of what I like about Meltwater because it enhances the efficiency and effectiveness of my workflow, particularly in counting media hits and assessing the media value for our spokespersons. The tool's functionality in this area is impressive, helping me gather, analyze, and report essential communication data smoothly each month. **What do you dislike about Meltwater?** I still find some local media coverage, especially Afrikaans media, are not always picked up. Additionally, the initial setup of Meltwater was a bit of a struggle. **What problems is Meltwater solving and how is that benefiting you?** Meltwater simplifies measuring the effectiveness of political communication and facilitates monthly media reporting through dashboard creation, enhancing the reporting process. ### 26. Effortless Monitoring with Seamless Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Christian P. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Meltwater?** I use Meltwater to monitor my school district across platforms, and it keeps me informed with mentions of our district. I like the ease of use, and I found the initial setup process to be very easy to onboard. **What do you dislike about Meltwater?** More reminders for new features **What problems is Meltwater solving and how is that benefiting you?** I use Meltwater to monitor my school district across platforms. It keeps me informed with mentions of our district. ### 27. Comprehensive Media Monitoring with Room for UI Improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2025 **What do you like best about Meltwater?** I like the ease with which I can see all media mentions and reach in one space. I also appreciate the ability to get behind many (but not all) paywalls. Additionally, the initial setup was very easy because they have good onboarding and customer service. **What do you dislike about Meltwater?** It could have better behind the paywall access - as sometimes it's frustrating to be met with a paywall. It could have a better UI/UX too as it's challenging to use at times. **What problems is Meltwater solving and how is that benefiting you?** I use Meltwater for media monitoring, analysis, and reporting. It solves the problem of capturing all media mentions across diverse sources and allows easy analysis. I like seeing media mentions in one place and accessing content behind many paywalls. ### 28. Outstanding Workshops with Impressive Attention to Detail **Rating:** 4.5/5.0 stars **Reviewed by:** Katie V. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Meltwater?** I really appreciate the workshops and the attention to detail. The user experience feels thoughtfully curated and consistent throughout. **What do you dislike about Meltwater?** I just wish a few aspects of it were a bit more intuitive to use. **What problems is Meltwater solving and how is that benefiting you?** Meltware is helping us better understand consumer sentiment and see how truly impactful our efforts are. We especially love the AVE stats, which make it easier to gauge results. ### 29. Effective Monitoring and Reporting with Meltwater **Rating:** 5.0/5.0 stars **Reviewed by:** Suleidy S. **Reviewed Date:** December 10, 2025 **What do you like best about Meltwater?** I like the digested reports and monitoring from Meltwater. The digested reports provide a comprehensive summary of the brand's presence in the media, which saves a lot of time since I don't have to search for them manually. Additionally, the monitoring helps me stay informed about everything being said about the brand and to prevent any crisis. The initial setup of Meltwater was easy. **What do you dislike about Meltwater?** Include more news and television portals. It would also be good to be more accurate with category searches as sometimes it doesn't filter well. **What problems is Meltwater solving and how is that benefiting you?** I use Meltwater for media monitoring. Their digested reports summarize the brand's media presence, saving me time. Their constant monitoring keeps me informed about what is being said about the brand, helping me prevent any crisis. ### 30. Intuitive Interface and Customizable Analytics make Meltwater a preferred choice **Rating:** 5.0/5.0 stars **Reviewed by:** Srishti S. | Public Relations Manager (North America), Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Meltwater?** The interface is extremely clear and intuitive, making it easy to navigate. I find the live chat option particularly useful for addressing small questions quickly. Another thing I appreciate is that they are consistently introducing new features, which is especially valuable now as everything is rapidly evolving with AI. The customer support is great too, with personal assistance and inputs. **What do you dislike about Meltwater?** One issue I've noticed with the tracker is that it occasionally tags mentions that aren't relevant. **What problems is Meltwater solving and how is that benefiting you?** This tool has been essential in helping us analyze and compile intelligence reports relevant to our industry, and it has also enabled us to monitor our brand’s performance in relation to competitors. When it comes to our media outreach efforts, we are using Meltwater to create database for PR efforts. We are also using Globenewswire for amplification. ### 31. Stellar Support, Useful Features, Mild Tracking Hurdles **Rating:** 4.0/5.0 stars **Reviewed by:** Maria E. **Reviewed Date:** November 03, 2025 **What do you like best about Meltwater?** I find Meltwater incredibly useful because of its AI features that significantly enhance our social listening capabilities. It allows us to access real verbatims and comments about our brands, giving us insights into the reality of how people interact with our products. I also really appreciate the exceptional training provided by the team, which was consistent and personalized. Our training sessions were conducted with such a light and engaging approach, which made learning the platform an enjoyable experience despite its complexity. The weekly calls and personalized attention from the Meltwater team made a significant impact, providing invaluable support and making onboarding a smooth process. The best part of using Meltwater is the people. The account managers consistently work alongside us, ensuring everything is seamless and easy. Their proactive involvement and excellent support have been pivotal, making the human element the highlight of the Meltwater experience. **What do you dislike about Meltwater?** I think the tracking through the Boolean is still a bit difficult to find interesting information without noise. **What problems is Meltwater solving and how is that benefiting you?** I use Meltwater for social listening, gaining insights from real comments about our brand to understand customer experiences better. ### 32. Boolean Search That Delivers the Results I Need **Rating:** 5.0/5.0 stars **Reviewed by:** Mihai V. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Meltwater?** The boolean search works great to get the results that I need **What do you dislike about Meltwater?** sometimes the period selection drop-down menu does not work properly. Also in monitor there's a reset at some point and instead of loading more news in the chronological order selected by you, it goes back to the pre-selected previous period. **What problems is Meltwater solving and how is that benefiting you?** Getting news stories from across the world. ### 33. Great Data and Actionable Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Jamison C. | Public Relations Chair, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Meltwater?** Meltwater has great data and insights to share with my clients, support we receive from the customer service team is great **What do you dislike about Meltwater?** I wish the media database was a bit more comprehensive and specific for smaller industry trade publications. **What problems is Meltwater solving and how is that benefiting you?** Meltwater is solving my clients reporting needs and ensuring we are providing enough data and information while leveraging new AI tools. ### 34. Powerful Social Listening Tool with Room for Stability Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Ivan C. **Reviewed Date:** November 12, 2025 **What do you like best about Meltwater?** I appreciate Meltwater's ability to provide a wide range of data, which is crucial for effective social listening. The Explore tab is particularly valuable for accessing social listening data, allowing me to gain deeper insights and keep track of key trends and sentiments of our client's customers. Additionally, I find the initial setup to be fairly easy, greatly aided by the availability of comprehensive learning materials and monthly webinars or training sessions that enhance my understanding and usage. These features collectively support my work in social sentiment analysis and empower me to make informed decisions. **What do you dislike about Meltwater?** I sometimes face issues with Meltwater crashing, which disrupts my work and requires time to reboot and recover any unsaved progress. **What problems is Meltwater solving and how is that benefiting you?** I use Meltwater for social listening, which helps me understand the sentiments of our client's customers, thanks to its wide range of data and the valuable explore tab feature. ### 35. Easy Multi-Platform Publishing, But Bugs and Connection Errors Get in the Way **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Meltwater?** I like that I can easily publish social across multiple platforms. **What do you dislike about Meltwater?** There are features that often are supposed to work and don't, general bugs that make it difficult as a social media manager to do my daily work. Sometimes there are connection errors to random platforms, sometimes native posts don't show up in the "Publish" calendar, etc. **What problems is Meltwater solving and how is that benefiting you?** Meltwater makes it quick and easy to publish social across platforms and measure the performance of said social. This benefits me by making Meltwater a one-stop shop for nearly everything I need for social media management. ### 36. Absolutely Love This Software! **Rating:** 5.0/5.0 stars **Reviewed by:** Erika A. | Data Analytics and Crisis Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Meltwater?** It's powerful media tool of course! We've been using the platform of 3 years now and it has been helpful in monitoring campaign performance. I also love the new Mira feature which easily gives me a quick view of the media landscape that we need to check and easily share it to management team. **What do you dislike about Meltwater?** Updates took awhile but I appreciate the new updates on the dashboard. I hope they are flexible on the alerts on different messaging tool. **What problems is Meltwater solving and how is that benefiting you?** Media monitoring can go in different directions when you're monitoring a certain topic. With the help of the platform we can easily see conversations drivers and sentiment shift of conversations. The alerts also help whenever we monitor a topic. ### 37. The New AI Tool Makes It Easy to Be Self-Sufficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Meltwater?** The new AI tool! It almost makes it easy to be self-sufficient. **What do you dislike about Meltwater?** Boolean queries still take a little time to learn. Sometimes the platform is a little hard to navigate to create reports. **What problems is Meltwater solving and how is that benefiting you?** Social media monitoring and news monitoring. It helps us also learn when we are mentioned in the news. ### 38. Meltwater is a fantastic tool for keeping a pulse on news, trends, and mentions you care about **Rating:** 4.0/5.0 stars **Reviewed by:** Emily B. | Media Planner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2025 **What do you like best about Meltwater?** The most helpful feature of meltwater is the filtering settings, whether it's sources, dates, locations, etc. it's really easy to drill down not just on what matters but also ensuring it's relevant to your situation. **What do you dislike about Meltwater?** There are almost too many places that tools can live. It feels like monitor, explore, analyze, media relations, etc each house so many things within them that sometimes it can be hard to remember where to go to do something, where a certain saved search or report is housed, etc. Find myself toggling around a lot within the platform. **What problems is Meltwater solving and how is that benefiting you?** Provides comprehensive coverage reports of mentions that matter to us, helps identify and quantify trends, can send alerts when there's a crisis, helps identify social media users/members of the media that we want to target. ### 39. Excellent platform for search new business **Rating:** 5.0/5.0 stars **Reviewed by:** Roberto G. | Consultant, Public Relations and Communications, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2025 **What do you like best about Meltwater?** What I like most about Meltwater are the different options they offer for accessing analytical data on companies, businesses, or organizations. Additionally, it's interesting to be able to select and segment searches and customize criteria. **What do you dislike about Meltwater?** What I don't like about the platform is that, at times, analysis progress can be affected if an error occurs and the search wasn't manually saved periodically. There should be an auto-save option that can be enabled or disabled at will. **What problems is Meltwater solving and how is that benefiting you?** It has helped us simplify the analysis and consulting work we do for our clients. ### 40. Powerful Data Slicing and Dicing with Flexible Views **Rating:** 4.5/5.0 stars **Reviewed by:** Joelle F. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Meltwater?** There are so many different ways to look at the data and splice and dice it. **What do you dislike about Meltwater?** There are some components that are missing that would make looking at data a little better. **What problems is Meltwater solving and how is that benefiting you?** Social listening for artists within Sony Music - helping give us looks into what people are saying about artists online around an album campaign. ### 41. Personalized Training and User-Friendly Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2025 **What do you like best about Meltwater?** It has training through videos and personalized sessions, in various languages. For now, the platform is user-friendly, once you get involved in understanding how it works and getting to know it. **What do you dislike about Meltwater?** While it is a platform for monitoring news on social networks and portals, it is very global and covers a lot of data. When a user refines the information they need, I have noticed that media with little reach are not taken into account, and those media with less reach help us know what news they are publishing. **What problems is Meltwater solving and how is that benefiting you?** It has made it easier for me when MW monitors information that has already passed and that sometimes, as a user, you are no longer looking for that information because you are constantly searching for recent news about the brand. ### 42. Good features that will be great with a bit more development **Rating:** 3.5/5.0 stars **Reviewed by:** Ashley C. | Donor Engagement Program Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Meltwater?** I love the built-in dashboards, and I really appreciate that they don’t require any coding knowledge to set up or implement. **What do you dislike about Meltwater?** I find the Engage platform can be tricky to use and time-consuming, especially when uploading several images. **What problems is Meltwater solving and how is that benefiting you?** We recently moved our social media management into meltwater with our pr monitoring for a more streamlined process ### 43. Intuitive and Versatile Platform with Minor Glitches **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2024 **What do you like best about Meltwater?** I like the variety of options available in Meltwater. It's user-friendly and intuitive. My favorite aspects are the design, utility, and brand colors, which make the everyday experience of using it more pleasant. The initial setup was easy, and I rate it an 8/10. **What do you dislike about Meltwater?** I don't like the tag features within copy elements when writing captions for social posts and uploading photos or videos. I find it necessary to improve how these features work. I wish they could be brought up faster, or have fewer glitches when certain pages can't be found in the list from Meltwater but do exist on the social platform. **What problems is Meltwater solving and how is that benefiting you?** I use Meltwater for social media post scheduling, report data metrics, and social listening analytics. It solves the problem of gaining end-of-campaign insights effectively. ### 44. Powerful Capabilities, But a Bit Confusing to Navigate **Rating:** 3.5/5.0 stars **Reviewed by:** Cristina L. R. | Manager, Communications - International, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Meltwater?** It has a lot of capabilities and has a lot of tools ready to use **What do you dislike about Meltwater?** It’s a little confusing to use the platform since there are a lot of tools. It’s not as intuitive as compared to other tracking platforms. **What problems is Meltwater solving and how is that benefiting you?** It’s tracking media for us and gives us access to outlet profiles and media contacts ### 45. great product and even better team/customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan S. | Senior Director of Strategic Communications, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Meltwater?** That I can reach a dedicated person with questions and optimizations without having to go through all kinds of automated processes. I also like that there are always new updates and features being rolled out and even though some aren't always applicable to my business, I appreciate there's something for everyone. **What do you dislike about Meltwater?** The integrations are clunky, tough to use, and require what seems like more maintenance than should be required in modern times for the customer to do. **What problems is Meltwater solving and how is that benefiting you?** Mostly measuring and cataloguing our earned media metrics and developing ongoing dashboards to advise leadership on status and growth of our efforts. Also have an internal goal to use Meltwater at a higher utilization rate which is something our CEO likes to hear about. ### 46. Effortless Brand Monitoring with Great Support **Rating:** 3.5/5.0 stars **Reviewed by:** Nicole N. | Corporate Marketing, Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Meltwater?** I find Meltwater easy to use and it's the first tool that has helped solve some of our media monitoring concerns. The initial setup was very easy, and the team was great to work with. **What do you dislike about Meltwater?** N/A **What problems is Meltwater solving and how is that benefiting you?** Meltwater helps me monitor brand and sentiment, solving media monitoring concerns. It's easy to use and effective. ### 47. User-Friendly, Easy to Use, and Always Pulls Relevant Coverage **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Meltwater?** Website is very user friendly and easy to use, performs well for our needs, always pulls relevant coverage **What do you dislike about Meltwater?** Sometimes things are missing when it pulls results **What problems is Meltwater solving and how is that benefiting you?** We struggled with calculating share of voice for client brands that are niche, but now we can calculate that fairly accurately ### 48. Easy-to-Use Dashboard Templates for Sharing News Releases **Rating:** 4.5/5.0 stars **Reviewed by:** Atenogenes V. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Meltwater?** I really like the dashboard templates and the ease of using it to disseminate news releases. **What do you dislike about Meltwater?** It is difficult to track down media clips from Spanish language media. **What problems is Meltwater solving and how is that benefiting you?** This helps us provide media reporting to senior leadership, demonstrating the reach and breadth of the coverage we receive for major organizational announcements. ### 49. Empowers Media Reporting with Ease **Rating:** 4.0/5.0 stars **Reviewed by:** David M. | President **Reviewed Date:** December 09, 2025 **What do you like best about Meltwater?** I really like that Meltwater provides regular alerts that make it easier for me to access my saved searches and notifications. This feature makes it easy to track citations. It also has a solid tool for finding reporters when I want to do media outreach. The initial setup of Meltwater was very easy. **What do you dislike about Meltwater?** I find the video clipping service to be a little clunky. I wish it would cite the original publishers of news stories first rather than republishers, like MSN instead of the original ones like Bloomberg or The Washington Post. **What problems is Meltwater solving and how is that benefiting you?** Meltwater helps me report to the board on our media impact, showing which media outlets cite us and how. It also assists in building media lists and sharing info with reporters. ### 50. All-in-One Platform for Content, Media, and Analytics **Rating:** 4.5/5.0 stars **Reviewed by:** Erin B. | Marketing Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** December 01, 2025 **What do you like best about Meltwater?** I like how it is an all in one platform. When vetting other competitors (Cision, etc.) Meltwater felt like a one stop shop for all things content, media and analytics. **What do you dislike about Meltwater?** There have been a few glitches, including content not publishing when it is supposed to and inaccurate media numbers when compared to Cision. **What problems is Meltwater solving and how is that benefiting you?** It allows our department to use one platform for a variety of needs. Previously, I had subscriptions to three different platforms for social listening, social publishing and media monitoring. In Meltwater, it is all in one. ## Meltwater Discussions - [Describe a time when using Klear for an influencer campaign. What were the results?](https://www.g2.com/discussions/describe-a-time-when-using-klear-for-an-influencer-campaign-what-were-the-results) - 1 comment, 2 upvotes - [Meltwater vs CisionOne for a PR team that needs solid media monitoring and reporting without a complex setup or a per-outlet pricing model that makes costs unpredictable?](https://www.g2.com/discussions/meltwater-vs-cisionone-for-a-pr-team-that-needs-solid-media-monitoring-and-reporting-without-a-complex-setup-or-a-per-outlet-pricing-model-that-makes-costs-unpredictable) - 1 comment, 1 upvote - [How many influencers are on Klear?](https://www.g2.com/discussions/how-many-influencers-are-on-klear) - 1 comment, 1 upvote - [How soon will sysomos and meltwater fully be integrated?](https://www.g2.com/discussions/how-soon-will-sysomos-and-meltwater-fully-be-integrated) - 2 comments, 1 upvote - [How do I make Meltwater work for our organization?](https://www.g2.com/discussions/how-do-i-make-meltwater-work-for-our-organization) - 3 comments, 1 upvote - 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[Slack](https://www.g2.com/products/slack/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [X (Twitter)](https://www.g2.com/products/x-twitter/reviews) ## Meltwater Features **Social Analytics** - Competitor Analysis - Follower Analysis - Post Performance - Paid Campaign Tracking - Hashtag Analytics - Sentiment Analysis **Content & Collaboration** - Content Calendar - Content Library - Shared Inbox - Approval Workflows - Users and Permissions - Content Creation **Media Channels** - Broadcast Media - Print Media - Online Media **Audiences** - Audience Insights - Influencer Identification - Buyer Personas - Segmentation **Monitoring & Listening** - Social Measurement - Influencer Identification - Brand Monitoring - Keyword Tracking - Trend Analysis - Competitor Analysis **Influencer Marketing** - Influencer Recruitment - Influencer Scoring - Audience Analysis - Influencer Segmentation - Influencer Collaboration - User-Generated Content (UGC) Management - Content Approval - Campaign Analytics - Reporting and Dashboards - Data Importing and Exporting Tools - Influencer Compensation - Social Commerce - E-Commerce Integration **Generative AI** - AI Text Generation - AI Text Summarization **AI Visibility & Tracking** - AI Mention Tracking - AI Search Ranking Insights **Agentic AI - Social Media Listening Tools** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning **Social Management** - Social Analytics - Social Publishing - Campaign Optimization - Social Engagement - Social Ads - Campaign Planning - Hashtag Capabilites **Reports & Dashboards** - Report Customizability - Report Exporting - Scalability **Database** - Media Database - Contact/Campaign Management - Newsroom **Geographic Coverage** - Local Media - National Media - International Media **Data Analysis** - Network Analysis - Dashboards - Visualizations - Advanced Filtering **Data Management & Analysis** - Sentiment Analysis - Social Reporting - Alerts and Notifications - Advanced Data Filtering **Sentiment & Brand Analysis** - AI Sentiment Monitoring - AI Hallucination Detection **Agentic AI - Influencer Marketing Platforms** - Cross-system Integration - Proactive Assistance **Outreach** - Media Distribution - PR Planner - Social Media Services **Reporting** - Keyword Targeting - Custom Feeds and Alerts - Custom Reports - Dashboards **Administration** - Data Exporting **Competitive Benchmarking** - Industry AI Sentiment Benchmarking - Competitor AI Presence Comparison **Agentic AI - Media Monitoring** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction **Agentic AI - Social Media Management** - Autonomous Task Execution - Multi-step Planning - Decision Making **Reporting** - Monitoring - Response Desk - Impact Measurement **Generative AI** - AI Text Generation - AI Text Summarization **AI Content Optimization** - AI-Driven Content Recommendations **Agentic AI - Media and Influencer Targeting** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance **User Rights/Roles** - Version Control - Team Collaboration **Reporting & Alerts** - AI Visibility Reporting ## Top Meltwater Alternatives - [Onclusive](https://www.g2.com/products/onclusive/reviews) - 4.3/5.0 (202 reviews) - [Semrush](https://www.g2.com/products/semrush/reviews) - 4.4/5.0 (3,918 reviews) - [CisionOne](https://www.g2.com/products/cisionone/reviews) - 3.9/5.0 (1,322 reviews)