Video Reviews
Empowering
We use it to identify and analyze influencers
Average for contacts, Good for PR execution
2,220 Meltwater Reviews
Overall Review Sentiment for Meltwater
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I love the user-friendly database of the platform. All of my team members with a range of expertise and skillsets can use it easily.
It also has the best data as far as platforms and publications it scrapes, metrics and analytics, and journalist contact info. Review collected by and hosted on G2.com.
There are some sorting and organizing features, as well as blind spots, that could be addressed. Review collected by and hosted on G2.com.
find the Engagment rate of the profiles and sometime they give the user of all the plataforms that the profile has ir Review collected by and hosted on G2.com.
They dont give enough information, sometimes a profile only give the age but no the gender.
i dont find alot of profiles in the category and if show are like 4 Review collected by and hosted on G2.com.
Meltwater has truly transformed the way I work as a marketing manager, offering a comprehensive platform that caters to all my needs. The Engage tab, in particular, has become my favorite feature, allowing me to effortlessly publish content across multiple platforms. This not only saves me precious time but also alleviates the stress associated with managing various channels. And let's not forget about the AI assistant, which has become my secret weapon. It takes the pressure off crafting the perfect text by adapting it to any situation or style. With Meltwater as my trusty companion, I can confidently navigate the ever-changing landscape of marketing, knowing that I have the tools to succeed. Review collected by and hosted on G2.com.
I can't speak ill of Meltwater because it's a remarkable tool that not only encourages creative exploration but also delivers instant statistics on your efforts. Review collected by and hosted on G2.com.
Meltwater provides insightful data that helps us create content tailored to our audiences. The dashboard and every mention tool make it so I don't miss anything in real time. I use Meltwater's every-mention tool daily and the dashboard weekly. As the only social media manager in the organization, it keeps me informed, and I can share articles or posts in real-time. The reps have been phenomenal and a great pleasure to work with. I've enjoyed the community and in-person events. The Meltwater Academy makes it easy to learn how to maximize the use of the Meltwater account. Connecting the accounts was simple. Working with Logan Nagai has been a great experience as he is very knowledgeable and takes the time to understand the organization and what tools to implement. Review collected by and hosted on G2.com.
The user interface makes it seem like it's not user-friendly at first sight or if you don't use it often. Reconnecting pages is a slight inconvenience but very easy; the email reminders are great—ease of implementation for users who don't use it daily. Review collected by and hosted on G2.com.
Our Meltwater team is so dedicated to finding solutions. We have been so pleased with our collaboration, especially coming from a partner who was not as engaged. We are looking forward to launching Amplify, as well, and have has full support in putting a plan together. Review collected by and hosted on G2.com.
Occasionally there are data interruptions, but our reps and the engineers are quick to address it. Review collected by and hosted on G2.com.
The emails we receive daily about our key words Review collected by and hosted on G2.com.
The cost per key term to listen. We would love to follow more key terms but at the cost, we are unable to. Review collected by and hosted on G2.com.
The main feature that has made a huge difference for our team is the ability to assign specific approvers for each post. This has cut down on posts going out without proper approval and has made the approval and editing process much easier. Review collected by and hosted on G2.com.
The main issue our team has run into is that non-approvers are not able to delete posts that are created by accident. This has put a very admin-level task on our manager to deal with and has resulted in a few double postings. Review collected by and hosted on G2.com.
The insights that are generated by AI, providng the entire summary of the conversations Review collected by and hosted on G2.com.
The dashboards, sometimes, due to some glitch does not get updated, automatically Review collected by and hosted on G2.com.
The customer service experience is amazing! From our reps who are always willing to jump in and help, to the incredible learning opportunities such as webinars, Meltwater never disappoints! Review collected by and hosted on G2.com.
My only complaint is not having enough hours in the day to do everything I'd like to do in Meltwater! It's easy to geek out in the data and hang out in Meltwater all day. Review collected by and hosted on G2.com.
The thing about Meltwater is that it can scale with your organization's needs. It has the powerful tools you expect, like newswire integration and social scheduling, but also has things like customizable boolean based news listening. The UX is easy, the UI is simple to move around in. Simply put, it is the tool that will get all your needs met plus provide some integrations you didn't know you wanted. Review collected by and hosted on G2.com.
The price. Even though this is a classic 'you get what you pay for' situation, it is still pricey. You will feel it regardless of the level you choose. The sting isn't removed or amended either when they talk about the features they are working on... Review collected by and hosted on G2.com.
