Video Reviews
2,220 Meltwater Reviews
Overall Review Sentiment for Meltwater
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The graphical interface is well done. The uX is also of quality. Tools are powerful for collecting data Review collected by and hosted on G2.com.
It is very difficult / impossible to collect data on some platforms. Review collected by and hosted on G2.com.

The ability to pull data from Weibo and WeChat proves to be especially useful, and is one of the features I like the most. Review collected by and hosted on G2.com.
The fact that payment is per row of data pulled is limiting, I would rather a contract where unlimited data could be pulled for a certaint price Review collected by and hosted on G2.com.
I like the newsletters that give me an insight into what we are mentioned in and stories relevant to us. Review collected by and hosted on G2.com.
There isn't anything I dislike at this stage. Review collected by and hosted on G2.com.

I like the feature of how you can have a quick presentation report and can personalize it from the color to the graphs etc Review collected by and hosted on G2.com.
I wish they can add an option to translate the words directly since we are handling some clients from different countries. Review collected by and hosted on G2.com.
The interface is very, very, very, very easy to use Review collected by and hosted on G2.com.
Constant "account review" asks by representatives and the failure for a long time to understand our budget cycle; i.e., when we are able to renew Review collected by and hosted on G2.com.
- Clients find the audience mapping data very impressive and easy to understand
- It is very good for scanning social media
- Useful across different markets and languages Review collected by and hosted on G2.com.
- Often the webpage can be slow to load or show an error message, the support team are always very helpful though
- Sometimes the page refreshes itself and forgets the dates or filters you have already selected which is frustrating Review collected by and hosted on G2.com.
Meltwater has many different features and an excellent support team if you have questions & comments. I'm using Klear and Audiense for my work, which has developed my thoughts. Review collected by and hosted on G2.com.
Unfortunately, it's a bit opaque how Meltwater obtains data, and I don't find it meaningful to evaluate target groups, etc., over a part of Twitter followers. In general, the data of the other socials, especially Instagram, is missing. Review collected by and hosted on G2.com.
I originally used Meltwater because of the media relations features it offers, but have evolved to using it for social listening and influencer projects as well. Review collected by and hosted on G2.com.
I would like to be able to get to the reporting I need easier. Review collected by and hosted on G2.com.
Meltwater is an advanced intelligence tool that can easily manage our brand identity. It has a unique user interface that makes it easy to use. Their insight reports are more accurate and helpful to analyze the right direction for any brand identity development. It is easy to navigate with real-time access. Their customer support has always been good with their services and helps to quickly resolve any issues. Overall it helps our business to stay on top and enhance the marketing performance. Review collected by and hosted on G2.com.
It's quite expensive for what it offers. Review collected by and hosted on G2.com.
What i really enjoy about Klear is the ease of use. The user interface is easy to understand and traverse. Review collected by and hosted on G2.com.
There is not really anything to dislike. Review collected by and hosted on G2.com.