Top Rated Marketo Sales Connect (formerly ToutApp) Alternatives
I loved the simplicity of ToutApp. From a sales perspective, I could set up the emails I typically send as a template, and then right from Gmail I could pull them up and send. It saved me a tremendous amount of time during prospecting. The analytics it included were ok, but nothing you could completely rely on. I'll cover that in my dislike section. But the ability to also be able to mass email (up to about 25 at a time worked well) was great too.
All in all, the simplicity of Tout made it awesome for a sales guy like me to use.
Our Account Manager< Jennifer Nordine, was awesom. Very helpful and very responsive.
Scheduling emails was also a great tool to have. I didn't use the automated cadences too much because it wouldn't automatically stop the cadence if they replied. Review collected by and hosted on G2.com.
The analytics weren't great, but it's not really Touts fault. The issue was that if people had their images turned off on their email, then Tout couldn't recognize the open because the "pixel" wouldn't load. Again, that's not a Tout issue, that's going to be true with them all. When we did see an "open" come through it was really great knowledge to have.
We also noticed issues with the replies not always counting, or counting multiple times if a thread went back and forth.
I didn't use the reporting function much in it because of all this, but knowing the issues, you could derive some learning from it since it is consistent.
The only other dislike would be in mass sending. Uploading more than about 25 names/emails at a time would freeze up the system. Easily worked around by uploading smaller batches, and not a big enough problem for me to not recommend.
Their tech support leaved a little to be desired and we heard the same canned response many times. Review collected by and hosted on G2.com.
330 out of 331 Total Reviews for Marketo Sales Connect (formerly ToutApp)
Overall Review Sentiment for Marketo Sales Connect (formerly ToutApp)
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Marketo sales connect (formerly ToutApp) has a very easy setup to use where we can easily share templates with our colleagues. it has good email tracking capability. We can see who is reading what and when. good combination with Gmail outlook and the other CRMs. it also increases our pipeline. Review collected by and hosted on G2.com.
The email bounces with Marketo connect (formerly ToutApp) sometimes. Marketo sales connect does have not a dialer and its user interface is a little bit confusing. The testing of templates is not available and their not so good whenever we need any help. Review collected by and hosted on G2.com.
It is effortless to use, and as being part of the Sales and Marketing function, we could create campaigns quite quickly, and the interface promotes that ease of use, so there was no difficulty in anyone knowing what to do or how to do it. Review collected by and hosted on G2.com.
It does not have its own CRM is quite annoying compared to other tools, although you can integrate it with different CRMs. Automation in adding leads to a campaign should be made easier rather than having to add them manually to any cadence that we have set up. Improving the analytics and reporting needs considerable improvement; that is one of the critical things you need when running a visualization campaign. Review collected by and hosted on G2.com.
I liked that it provided you with a real time look at people opening your emails Review collected by and hosted on G2.com.
I found it a bit clunky to use, and adoption was not great due to this Review collected by and hosted on G2.com.
It is a very necessary tool in an organization, because you can know when the client has received your email and when it has reviewed it, so it allows you to know the rate of receptivity that customers have with your products and services. In turn, it saves you a fairly relevant amount of time in your daily work. Review collected by and hosted on G2.com.
The time that I have been using the tool has caused me two inconveniences, one of them is that the tool sometimes becomes somewhat tedious and slow the process, therefore I should improve that part, and on the other hand it is that the tool allows me send emails to a certain customer limit, that is, if the information must be sent to a certain number of customers that exceed the ToutApp limit, I must batch send the information. For that part I am delayed a little work. Review collected by and hosted on G2.com.
Completely able to integrate with Gmail, Outlook, Salesforce and many CRMs. ToutApp makes inserting times in my e-mail quite straightforward when I try to make a customer or prospect meeting. When I use it for calling local presence, it works fine. It's able to construct stronger pipelines for predictably. Review collected by and hosted on G2.com.
I really don't like the template feature. I think it's too simple and doesn't provide good results. Also, reporting is not good either. That's it. The rest is perfectly done. Review collected by and hosted on G2.com.
When I sent an email to the support team, they resolved my issue or answered my questions very quickly. I love receiving a notification when an email is opened and which links are clicked. It really takes a lot of the headache out of email marketing. Being able to see my reports email-by-email was wonderful, and breaking it down by subject was great. Review collected by and hosted on G2.com.
The user interface is sometimes awkward. The emails in a 4 to 5 thread setup will seem fake and confusing. Some bugs still exist. This is a necessary functionality in the B2B world, especially when automating inbound campaigns. Review collected by and hosted on G2.com.
I do like that it tracks your e-mails and gives you analytics on opens and links clicked. Review collected by and hosted on G2.com.
It claims to know who opened emails (it doesn't). They sold us on team analytics (you have to pay more for that, but they won't tell you that till after you sign). The campaigns tab freezes out and forces some reps to delete cookies multiple times a day. The integration with Marketo and Salesforce is laughable. Review collected by and hosted on G2.com.
Tout app has an extremely easy setup and is a huge efficiency enhancer. I love being able to see whether or not a prospect is opening my email (helps me judge the effectiveness of my email titles), and being able to track how effective my email campaigns are as a whole.
This is an awesome tool to add groups of low-value prospects into a campaign so I can focus my time on prospecting into my bigger accounts. Review collected by and hosted on G2.com.
Les temps de chargement peuvent être vraiment pénibles. Ajouter un contact à une campagne via Salesforce prend une éternité. ToutApp a les temps de chargement les plus lents de tous les services en ligne que j'utilise. Review collected by and hosted on G2.com.
I like the ability to create a template for my most commonly used eMail messages and syncing it with my outlooks. I also like building and delivering targetted campaign messages and tracking views and clicks on links. Review collected by and hosted on G2.com.
I don't like ToutApp support, the lack of it. The product is not working as intended and mysteriously works sometimes and other times it won't. Currently I can not do the following:
Delete Template Groups
Upload CSV File with even 10 people in it
They won't allow me to talk to anyone on the phone and tell me it should be working fine. I send multiple emails with screen shots and they never agree to talk to me. I am not sure why, but they don't care about me or my business. Review collected by and hosted on G2.com.
ToutApp was very helpful when prospecting, you can send mass emails simply by uploading a CSV file. Review collected by and hosted on G2.com.
It was very difficult to make any edits to a master list. You couldn't make mass edits before sending out emails. Review collected by and hosted on G2.com.
