I've been using LYTX for over four years for our fleet of service vehicles. The hardware is reliable, the software is solid and the features are incredibly helpful when making internal decisions about driver activity. Images are clear, and the automated notifications are HUGELY helpful. We've resolved everything from driving incidents to customer complaints that turned out to be fictitious (as the exterior cameras were able to document what really happened). Review collected by and hosted on G2.com.
I do wish that it had better API integrations but for the most part, I'm able to get large reports of data out of the system and use it as needed! Not much not to like here! Review collected by and hosted on G2.com.
156 out of 157 Total Reviews for Lytx
Overall Review Sentiment for Lytx
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I love using Lytx because it has helped our company and our drivers in some sticky stuations. The audible alerts letting the drivers know what they need to correct is very helpful. They are older drivers and were against any form of camera but since installing and using them they now understand the importance and how it helps thm in scenarios that could have lost them their jobs. I am for the Lytx equipment and program because as a supervisor it provides me with consisent feedback opportunites and talking points when having to gice corrective action. Review collected by and hosted on G2.com.
I don't think there are many downsides or least helpful things about Lytx. ther are some glitches but we have been able to make adjustments now knowing what they ae. The system can become blinded by glares from the sun and not recognize drivers in their seatbealts when the naked eye can see it in the video. But overall I would say it is all helpful. Review collected by and hosted on G2.com.
Cell phone use is a huge problem n our world. It takes even more attention while driving to watch for all the other people using devices. I adhere to a strict company policy of no device use while driving. I am able to coach this behavior and have had great success stoping the unwanted behavior.
Lytx is also great for collision investigations. When a person gets into a collision it is a tramatic event for all involoved. Sometimes details are forgottten and by no ill intent of anyone. Lytx helps clarify what happened with a high level of certainty. This can hurt or help a company based on what took place, but either way, it clarifies so we can learn and move on with our work. Review collected by and hosted on G2.com.
When a new windshield is installed, it is very difficult to get the cameras back up. It would be nice if Lytx had some sort of kit we could use with all the best supplies for remounting the cameras in the field. Review collected by and hosted on G2.com.
The Lytx Driver App has made a huge difference for my team, myself, and our drivers. By enabling real-time coaching right from their phones, it’s transformed how we handle feedback. I no longer have to wait until our next face-to-face to address important safety and performance issues—drivers receive immediate guidance while the situation is still fresh. For me, this means less delay and more impactful coaching moments that resonate. My team appreciates the streamlined process, and the drivers feel supported and informed in real time, leading to a noticeable improvement in our day-to-day operations and overall safety. Review collected by and hosted on G2.com.
There is nothing to dislike at this time Review collected by and hosted on G2.com.
I appreciate how the software provides a framework for fundamentally improving driver safety and changing the safety culture of a company. It can be customized to support different divisions/areas in focusing on their needs/areas for improvement. The user interface is clean and easy to nagivate. Numerous metrics are provided and it is easy to analyze the data. Review collected by and hosted on G2.com.
Though this is not specific to Lytx, some drivers do not like having a camera in their truck. Review collected by and hosted on G2.com.
The cameras have been working well, the timliness in which we are alerted of any discrepancies or potential issues is wonderful. LYTX is on top of their video reviewing. Customer support for the issues we have had was quickly responded to with solutions. Review collected by and hosted on G2.com.
The only issue we've had consistently are the cameras speaking "lens obstruction" throughout the entire day. It seems to have been fixed, they are senstitive to dirt even on the windshield, rain, and sun strips at the top of the windshield. Review collected by and hosted on G2.com.
A great way to chnage undI recently had the opportunity to experience Lytx's fleet safety solution, and I must say I am thoroughly impressed. One of the standout features of Lytx is its exceptional camera quality, which provides clear and detailed footage of driving events. This high-quality video evidence is invaluable for analyzing driver behavior and improving overall safety standards within a fleet.
Moreover, I found the way Lytx charts events to be extremely user-friendly and informative. The platform effectively categorizes and presents driving events, making it easy for fleet managers to identify areas for improvement and provide targeted coaching to drivers. This feature not only enhances safety but also contributes to increased efficiency and cost savings for businesses.
One aspect of Lytx that I particularly appreciate is its proactive approach to monitoring. By utilizing advanced technology and algorithms, Lytx effectively reduces false positives, ensuring that fleet managers receive accurate and reliable alerts only when necessary. This not only saves time and resources but also helps maintain trust and credibility in the system.
Overall, Lytx has proven to be a reliable and effective partner in promoting fleet safety and efficiency. With its top-notch camera quality, intuitive event tracking, and commitment to minimizing false positives, Lytx stands out as a leading provider of fleet safety solutions. I highly recommend Lytx to any business looking to enhance their safety standards and optimize their fleet operations.esirable behaviours. Monitoring keeps flase positive to a minimum. Review collected by and hosted on G2.com.
One of the drawbacks that users may encounter with Lytx is the voice alerts from the device, which can sometimes be distracting.
Another point of frustration for users is the difficulty in logging in through the app. Sometime the QR code doesnt get read and the drviers have to try and try to finally get logged in. Review collected by and hosted on G2.com.
One of the standout aspects of Lytx is its powerful combination of advanced video technology and real-time insights, which genuinely help improve driver safety and fleet management. The platform is easy to use and gives detailed data that helps identify and correct risky behaviors, ultimately leading to a safer, more efficient operation. Review collected by and hosted on G2.com.
One drawback of Lytx is that the initial setup and integration can be somewhat time-consuming, especially for larger fleets. Additionally, the detailed data provided can be overwhelming at first, requiring some adjustment to fully utilize all of its features effectively. Review collected by and hosted on G2.com.
Lytx is accurrate and shows multiple facets of what is happeneing from the view, speed, location, everything. It creates an environement to help my drivers remember where they were as well as give some context as to what was happening when the event occured. This creates reviews with meaning that help to stick with the driver and promote awareness and a change in safe behaviors. Review collected by and hosted on G2.com.
Some downsides include not getting reviews quicker or even same day In addtion, there are some issues in regards to the feedback the inside camera gives back and it's accuracy. Drivers report that sometimes following distance is not always reported correctly as in sometimes it does not call out "following distance" when it should but sometimes when it's a decent distance, it then calls out following distance. Drivers also report that sometimes the inside camera calls out distracted when there is no distraction. Review collected by and hosted on G2.com.
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I can retrieve video instantly, save it. Then, I can download as an MP3 file to send by emial, or store in a file and send to insurance company or other separtments as needed quickly.
Also, I had 2 vehicles that were not attached to my property location. Lytx was able to correct quickly and the video was made available for an accident. Great customer support services. Review collected by and hosted on G2.com.
At times the events are mislabeled and I have to correct what they actually are for. This may just be inexperience from the person viewing the trigger events first. Review collected by and hosted on G2.com.
It is easy to navigate through each and every page. The layout makes it easy to navigate to the most frequently used pages. The home page dashboard is very helpful and gives a great overview as soon as I log in. This makes it easy to check where I have to go by just clicking on the dashboard. Customer support is helpful as well. I needed to get a remote button for the fleet and they guided me to where to go. Review collected by and hosted on G2.com.
I wish the drop down menus on the side would open up once the mouse hovers over them. The shop website would need some updating as the interface was hard to maneuver in. Review collected by and hosted on G2.com.