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Lytx Reviews & Product Details

MT
Distribution Supervisor
Enterprise(> 1000 emp.)
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Review source: G2 invite on behalf of seller
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What do you like best about Lytx?

I love using Lytx because it has helped our company and our drivers in some sticky stuations. The audible alerts letting the drivers know what they need to correct is very helpful. They are older drivers and were against any form of camera but since installing and using them they now understand the importance and how it helps thm in scenarios that could have lost them their jobs. I am for the Lytx equipment and program because as a supervisor it provides me with consisent feedback opportunites and talking points when having to gice corrective action. Review collected by and hosted on G2.com.

What do you dislike about Lytx?

I don't think there are many downsides or least helpful things about Lytx. ther are some glitches but we have been able to make adjustments now knowing what they ae. The system can become blinded by glares from the sun and not recognize drivers in their seatbealts when the naked eye can see it in the video. But overall I would say it is all helpful. Review collected by and hosted on G2.com.

What problems is Lytx solving and how is that benefiting you?

It helps with accidents. It has helped with property damage claims. It has helped with driver management as far as being able to see if we are facing driver burnout and sleepy driving. Review collected by and hosted on G2.com.

Response from Evelyn Espinoza of Lytx

Thank you for your feedback! We're glad to hear Lytx has helped your team in tough situations. We appreciate your note on glare issues, and we're always working to improve. Thanks for choosing Lytx to support your drivers’ safety and success!

Lytx Overview

What is Lytx?

Lytx is the global leader in fleet management technologies. Our solutions harness the power of video to empower drivers and fleets to be safer and more efficient, productive, and profitable so they can thrive in today’s competitive environment. Through the Lytx platform, direct and reseller clients access our customizable services and programs spanning driver safety, risk detection, fleet tracking, compliance, preventative maintenance, and fuel management. Using the world’s largest driving database of its kind, along with proprietary machine vision and artificial intelligence technology, we help protect and connect thousands of fleets and 1.6 million drivers in more than 60 countries worldwide.

Lytx Details
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Lytx Community
Languages Supported
English, French, Spanish
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Product Description

Lytx is our most comprehensive safety program designed to reduce unsafe driving behaviors and improve fleet performance with video-based coaching.

How do you position yourself against your competitors?

Since our founding in 1998, we have continually raised the bar for AI-powered video safety and have evolved with our clients, focusing on customer-led innovation. Our MV+AI technology is built on a database of billions of miles of high-quality driving data from a variety of vehicle types and industries. In 2021 alone we added 35 billion miles of data to our database, bringing the total to 185 billion miles, the industry’s largest database of its kind. We analyzed and labeled more than 133 million driving events in 2021, capturing key causes of driver distraction and increased risk.

Our solutions are highly customizable with a variety of native applications and an open platform with the ability to integrate with other best-in-class fleet management providers. The Lytx Integration Network and the native applications provide a configurable and adaptable solution to meet the needs of any fleet.


Seller Details
Seller
Lytx
Company Website
Year Founded
1998
HQ Location
San Diego, CA
Twitter
@lytx
1,777 Twitter followers
LinkedIn® Page
www.linkedin.com
1,047 employees on LinkedIn®
Description

Lytx is the global leader in fleet management technologies. Our solutions harness the power of video to empower drivers and fleets to be safer and more efficient, productive, and profitable so they can thrive in today’s competitive environment. Through the Lytx platform, direct and reseller clients access our customizable services and programs spanning driver safety, risk detection, fleet tracking, compliance, preventative maintenance, and fuel management. Using the world’s largest driving database of its kind, along with proprietary machine vision and artificial intelligence technology, we help protect and connect thousands of fleets and 1.6 million drivers in more than 60 countries worldwide. Lytx is privately held and headquartered in San Diego, California. For more information, visit us at Lytx.com.The SurfsightTM solution is Lytx's indirect market offering, available in North America and internationally. Strategic partners and resellers can use Surfsight's open API platform to easily add video to their telematics stack or utilize our stand-alone Surfsight Cloud dashboard to allow fleet managers to track vehicles, view risky and distracted driving events, retrieve videos from the field, and view and analyze data. The innovative technology in the Surfsight dash cam, powered by Lytx, uses robust machine vision and artificial intelligence to proactively detect and mitigate risk. It provides detailed analytics and real-time visibility into overall fleet performance, giving companies valuable data to help increase safety and savings through better fleet management. The solution offers an accessible entry point into video telematics without compromising on features, functionality, and configuration options. For more information visit https://www.lytx.com/en-us/surfsight.


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Recent Lytx Reviews

RR
Randall R.Mid-Market (51-1000 emp.)
5.0 out of 5
"Helpful tool in driver safety."
The daily events that come up for review help on a day to day safety talks with drivers.
SA
Shirley A.Mid-Market (51-1000 emp.)
4.5 out of 5
"Lytx is a great wingman"
I like that Lytx makes us feel that we are protected on the road. As a company we are able to look at driving habits, trends and address before the...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Works as intended"
Lytx meets my needs. It works for whatever I need it for.
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Lytx Media

Lytx Demo - Sf300 Dash Cam
The Sf300 dash cam mounts to the windshield of your vehicle and has both an outside and inside camera lens.
Lytx Demo - Event Clip
The inside and outside views of our dash cam provide a full story for triggered events.
Lytx Demo - Lytx Dashboard
The Lytx dashboard provides clear reporting.

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156 out of 157 Total Reviews for Lytx

4.4 out of 5
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156 out of 157 Total Reviews for Lytx
4.4 out of 5
156 out of 157 Total Reviews for Lytx
4.4 out of 5

Lytx Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for LytxQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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CP
Project Manager
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Lytx?

Cell phone use is a huge problem n our world. It takes even more attention while driving to watch for all the other people using devices. I adhere to a strict company policy of no device use while driving. I am able to coach this behavior and have had great success stoping the unwanted behavior.

Lytx is also great for collision investigations. When a person gets into a collision it is a tramatic event for all involoved. Sometimes details are forgottten and by no ill intent of anyone. Lytx helps clarify what happened with a high level of certainty. This can hurt or help a company based on what took place, but either way, it clarifies so we can learn and move on with our work. Review collected by and hosted on G2.com.

What do you dislike about Lytx?

When a new windshield is installed, it is very difficult to get the cameras back up. It would be nice if Lytx had some sort of kit we could use with all the best supplies for remounting the cameras in the field. Review collected by and hosted on G2.com.

What problems is Lytx solving and how is that benefiting you?

We are able to see and coach for better driving habits. Review collected by and hosted on G2.com.

Response from Evelyn Espinoza of Lytx

We're happy to hear that Lytx has been effective in helping you enforce safe driving practices and in clarifying collision events. We appreciate your feedback about the challenges with remounting cameras after windshield replacement, and we will explore options for providing a remounting kit for easier field use.

PB
Area Driver Manager
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Lytx?

The Lytx Driver App has made a huge difference for my team, myself, and our drivers. By enabling real-time coaching right from their phones, it’s transformed how we handle feedback. I no longer have to wait until our next face-to-face to address important safety and performance issues—drivers receive immediate guidance while the situation is still fresh. For me, this means less delay and more impactful coaching moments that resonate. My team appreciates the streamlined process, and the drivers feel supported and informed in real time, leading to a noticeable improvement in our day-to-day operations and overall safety. Review collected by and hosted on G2.com.

What do you dislike about Lytx?

There is nothing to dislike at this time Review collected by and hosted on G2.com.

What problems is Lytx solving and how is that benefiting you?

Lytx addresses critical fleet management challenges by identifying risky driving behaviors such as speeding, distracted driving, and harsh braking. This proactive approach enhances driver safety, reduces accident rates, and lowers operational costs, leading to a more efficient and secure fleet operation. Review collected by and hosted on G2.com.

Response from Evelyn Espinoza of Lytx

We are pleased to hear that the Lytx Driver App has had a noticeable improvement on your fleet's safety and operations. Thank you for sharing your experience, and we look forward to continuing to support your team with our proactive fleet management solutions.

JV
Strategic Growth Analyst
Enterprise(> 1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Lytx?

I appreciate how the software provides a framework for fundamentally improving driver safety and changing the safety culture of a company. It can be customized to support different divisions/areas in focusing on their needs/areas for improvement. The user interface is clean and easy to nagivate. Numerous metrics are provided and it is easy to analyze the data. Review collected by and hosted on G2.com.

What do you dislike about Lytx?

Though this is not specific to Lytx, some drivers do not like having a camera in their truck. Review collected by and hosted on G2.com.

What problems is Lytx solving and how is that benefiting you?

Providing accountability and insight in how are drivers are performing. Not only does it expose areas for improvement, it provides a systematic approach for transforming the safety culture for our drivers. Additionally, it provides protection for our business against untruthful claims from other drivers. Review collected by and hosted on G2.com.

Response from Evelyn Espinoza of Lytx

It's great to hear that Lytx is helping to transform your safety culture and provide protection for your business. We're committed to continuing to provide valuable insights and accountability for your drivers.

SS
Full-time On Road Supervisor
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Lytx?

The cameras have been working well, the timliness in which we are alerted of any discrepancies or potential issues is wonderful. LYTX is on top of their video reviewing. Customer support for the issues we have had was quickly responded to with solutions. Review collected by and hosted on G2.com.

What do you dislike about Lytx?

The only issue we've had consistently are the cameras speaking "lens obstruction" throughout the entire day. It seems to have been fixed, they are senstitive to dirt even on the windshield, rain, and sun strips at the top of the windshield. Review collected by and hosted on G2.com.

What problems is Lytx solving and how is that benefiting you?

LYTX allows us a look into our drivers day, and their concerns. It helps us monitor inclement road conditions to make effective calls on when it's not safe to be on the road. Varying zipcodes are affected uniquely by the weather, observing these changes is beneficial to us and our employees. LYTX cameras have also helped with employee and customer concerns. Having visual sight into what happened during an event has been crucial in many concerns presented by drivers, and our customers. Review collected by and hosted on G2.com.

Response from Evelyn Espinoza of Lytx

Thank you for your positive feedback on our reliable service and timely alerts. We apologize for the inconvenience caused by the 'lens obstruction' issue and appreciate your understanding as we work to address this. It's great to hear how Lytx is helping you monitor road conditions and address concerns from both drivers and customers.

EC
Assistant Branch Manager
Enterprise(> 1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Lytx?

A great way to chnage undI recently had the opportunity to experience Lytx's fleet safety solution, and I must say I am thoroughly impressed. One of the standout features of Lytx is its exceptional camera quality, which provides clear and detailed footage of driving events. This high-quality video evidence is invaluable for analyzing driver behavior and improving overall safety standards within a fleet.

Moreover, I found the way Lytx charts events to be extremely user-friendly and informative. The platform effectively categorizes and presents driving events, making it easy for fleet managers to identify areas for improvement and provide targeted coaching to drivers. This feature not only enhances safety but also contributes to increased efficiency and cost savings for businesses.

One aspect of Lytx that I particularly appreciate is its proactive approach to monitoring. By utilizing advanced technology and algorithms, Lytx effectively reduces false positives, ensuring that fleet managers receive accurate and reliable alerts only when necessary. This not only saves time and resources but also helps maintain trust and credibility in the system.

Overall, Lytx has proven to be a reliable and effective partner in promoting fleet safety and efficiency. With its top-notch camera quality, intuitive event tracking, and commitment to minimizing false positives, Lytx stands out as a leading provider of fleet safety solutions. I highly recommend Lytx to any business looking to enhance their safety standards and optimize their fleet operations.esirable behaviours. Monitoring keeps flase positive to a minimum. Review collected by and hosted on G2.com.

What do you dislike about Lytx?

One of the drawbacks that users may encounter with Lytx is the voice alerts from the device, which can sometimes be distracting.

Another point of frustration for users is the difficulty in logging in through the app. Sometime the QR code doesnt get read and the drviers have to try and try to finally get logged in. Review collected by and hosted on G2.com.

What problems is Lytx solving and how is that benefiting you?

Improved Management of Driver Logs and DVIRs: Lytx provides a robust platform for managing driver logs and Driver Vehicle Inspection Reports (DVIRs) effectively. By digitizing these processes, businesses can ensure compliance with regulations, reduce paperwork, and enhance the accuracy and timeliness of record-keeping. This streamlined approach not only saves time but also minimizes errors and discrepancies, leading to greater operational efficiency.

Enhanced Tracking Capabilities: With Lytx, businesses benefit from more detailed and comprehensive tracking functionalities. The platform offers real-time insights into vehicle location, performance metrics, and driver behavior, allowing fleet managers to make informed decisions and optimize routes and schedules. This level of visibility enables organizations to identify areas for improvement, reduce inefficiencies, and ultimately enhance productivity.

Automated Maintenance Notifications and PM Schedules: Lytx goes a step further by providing automated emails and notices regarding maintenance needs and Preventive Maintenance (PM) schedules. By proactively monitoring vehicle health and maintenance requirements, businesses can prevent costly breakdowns, extend the lifespan of their assets, and ensure compliance with maintenance regulations. This proactive approach not only saves time and resources but also contributes to a safer and more reliable fleet.

Promoting Diligent Driving Behavior: One of the standout features of Lytx is its ability to encourage more diligent driving practices among employees. Through real-time feedback, coaching tools, and performance metrics, the platform empowers drivers to adopt safer and more responsible behaviors behind the wheel. By promoting a culture of safety and accountability, businesses can reduce the risk of accidents, lower insurance premiums, and enhance overall fleet safety standards. Review collected by and hosted on G2.com.

Response from Evelyn Espinoza of Lytx

Thank you for sharing your positive experience with Lytx's fleet safety solution! We're glad to hear that you find the camera quality and event tracking features to be valuable for analyzing driver behavior and improving safety standards. We appreciate your feedback and recommendation.

Verified User in Retail
AR
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Lytx?

One of the standout aspects of Lytx is its powerful combination of advanced video technology and real-time insights, which genuinely help improve driver safety and fleet management. The platform is easy to use and gives detailed data that helps identify and correct risky behaviors, ultimately leading to a safer, more efficient operation. Review collected by and hosted on G2.com.

What do you dislike about Lytx?

One drawback of Lytx is that the initial setup and integration can be somewhat time-consuming, especially for larger fleets. Additionally, the detailed data provided can be overwhelming at first, requiring some adjustment to fully utilize all of its features effectively. Review collected by and hosted on G2.com.

What problems is Lytx solving and how is that benefiting you?

Lytx effectively addresses several critical challenges in fleet management and driver safety. Its video and AI technology identify risky driving behaviors like speeding, distracted driving, and hard braking, providing actionable insights that help drivers improve over time. The platform also enhances operational efficiency by giving fleet managers real-time data, which allows for better decision-making, optimized routing, and cost-saving resource allocation. Additionally, Lytx’s video footage serves as valuable documentation in the event of an accident, helping clarify fault, reduce liability, and streamline the claims process. With robust reporting capabilities, Lytx also supports compliance with safety regulations and aids in targeted training, empowering fleets to maintain high safety standards and continuously improve driver performance. Review collected by and hosted on G2.com.

Response from Evelyn Espinoza of Lytx

We're glad to hear that you appreciate our prompt service and user-friendly website. We apologize for any difficulty you've experienced when contacting customer service. We are constantly working to improve our support channels to better assist our customers.

KR
Business Manager
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Lytx?

Lytx is accurrate and shows multiple facets of what is happeneing from the view, speed, location, everything. It creates an environement to help my drivers remember where they were as well as give some context as to what was happening when the event occured. This creates reviews with meaning that help to stick with the driver and promote awareness and a change in safe behaviors. Review collected by and hosted on G2.com.

What do you dislike about Lytx?

Some downsides include not getting reviews quicker or even same day In addtion, there are some issues in regards to the feedback the inside camera gives back and it's accuracy. Drivers report that sometimes following distance is not always reported correctly as in sometimes it does not call out "following distance" when it should but sometimes when it's a decent distance, it then calls out following distance. Drivers also report that sometimes the inside camera calls out distracted when there is no distraction. Review collected by and hosted on G2.com.

What problems is Lytx solving and how is that benefiting you?

Lytx help my business drive safety results. Review collected by and hosted on G2.com.

Response from Evelyn Espinoza of Lytx

We're glad to hear that Lytx has improved your safety picture and that you find it accurate and comprehensive. We appreciate your feedback on the downsides and will work to improve the timeliness of reviews and the accuracy of the inside camera feedback. Thank you for sharing your experience with us.

Kelly S.
KS
Safety & Training Manager
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Lytx?

I can retrieve video instantly, save it. Then, I can download as an MP3 file to send by emial, or store in a file and send to insurance company or other separtments as needed quickly.

Also, I had 2 vehicles that were not attached to my property location. Lytx was able to correct quickly and the video was made available for an accident. Great customer support services. Review collected by and hosted on G2.com.

What do you dislike about Lytx?

At times the events are mislabeled and I have to correct what they actually are for. This may just be inexperience from the person viewing the trigger events first. Review collected by and hosted on G2.com.

What problems is Lytx solving and how is that benefiting you?

I'm able to track any drivers bad habits before they become an acc ident or worse. I'm able to Coach and Counsel our drivers and I have the clip at my disposal to play and have them walk me through what they did and why they did the event. Review collected by and hosted on G2.com.

Response from Evelyn Espinoza of Lytx

We appreciate your feedback and are pleased to hear that Lytx is helping you track and address driver behaviors effectively. We will work on improving the accuracy of event labeling to provide you with a smoother experience.

EM
Human Resources Management
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Lytx?

I've been using LYTX for over four years for our fleet of service vehicles. The hardware is reliable, the software is solid and the features are incredibly helpful when making internal decisions about driver activity. Images are clear, and the automated notifications are HUGELY helpful. We've resolved everything from driving incidents to customer complaints that turned out to be fictitious (as the exterior cameras were able to document what really happened). Review collected by and hosted on G2.com.

What do you dislike about Lytx?

I do wish that it had better API integrations but for the most part, I'm able to get large reports of data out of the system and use it as needed! Not much not to like here! Review collected by and hosted on G2.com.

What problems is Lytx solving and how is that benefiting you?

Driving Habits, Driving Incidents, Driver Accountability, Tracking, Timecard theft, Vehicle theft, Accident Documentation, Training - we are able to spot and resolve problems before they get out of hand! Review collected by and hosted on G2.com.

Response from Evelyn Espinoza of Lytx

Thank you for sharing your positive experience! We're glad to hear that our hardware, software, and features have been so beneficial for your fleet management. We understand the importance of API integrations and are continuously working to enhance this aspect of our service.

CJ
Transportation Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Lytx?

It is easy to navigate through each and every page. The layout makes it easy to navigate to the most frequently used pages. The home page dashboard is very helpful and gives a great overview as soon as I log in. This makes it easy to check where I have to go by just clicking on the dashboard. Customer support is helpful as well. I needed to get a remote button for the fleet and they guided me to where to go. Review collected by and hosted on G2.com.

What do you dislike about Lytx?

I wish the drop down menus on the side would open up once the mouse hovers over them. The shop website would need some updating as the interface was hard to maneuver in. Review collected by and hosted on G2.com.

What problems is Lytx solving and how is that benefiting you?

It helps keep our drivers safe and also helps them drive safely when out on the road. Review collected by and hosted on G2.com.

Response from Evelyn Espinoza of Lytx

We're happy to hear that you find our interface easy to navigate and that our dashboard provides a great overview. We appreciate your feedback about the drop down menus and the shop website interface, and we'll consider that for future enhancements. Thank you for choosing Lytx to help keep your drivers safe and drive more safely on the road.