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Lytics Reviews & Product Details - Page 5

Lytics Overview

What is Lytics?

Lytics is a premier customer data platform for Google Cloud customers and 100% Google Cloud-native CDP. Lytics CDP offers a composable and modern architecture that fits with and accelerates your cloud data strategy. Integrated with existing cloud data warehouses, Lytics helps companies build a unified first-party data foundation, resolving identities to construct and maintain comprehensive profiles that are compliant, extensible, and accessible. Lytics connects to a robust ecosystem for third-party enrichment and activation using reverse ETL, generative AI, and the most comprehensive set of real-time connections into DSPs and action systems in the industry. Lytics unique approach enables brands to work without silos from a reliable source of truth, reimagining how they leverage their own customer data to increase customer engagement and boost ROI, empowering business users with the insights and tools they need to drive action while enabling compliance with global consumer data residency and privacy regulations.

Lytics Details
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Lytics Community
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Product Description

All Your Customer Data. Together.

How do you position yourself against your competitors?

Lytics is the marketer’s choice for Customer Data Platform (CDP) technology that combines “the right data + the right data science” to deliver amazing digital experiences and highly effective 1-to-1 marketing campaigns. The company’s behavioral data-driven approach enables brands to leverage their own data to increase customer engagement by 30% and marketing ROI by 40% using finely targeted campaigns, customized content recommendations and personalized web experiences.


Seller Details
Seller
Lytics
Year Founded
2012
HQ Location
Portland, OR
Twitter
@lytics
1,312 Twitter followers
LinkedIn® Page
www.linkedin.com
50 employees on LinkedIn®

Leslie W.
LW
Overview Provided by:

Recent Lytics Reviews

Babita C.
BC
Babita C.Mid-Market (51-1000 emp.)
5.0 out of 5
"Game-Changer Platform for Marketers"
Lytics has significantly improved our marketing effectiveness and customer engagement. Lytics empowers us to thrive and deliver exceptional custome...
AG
Andy G.Enterprise (> 1000 emp.)
3.5 out of 5
"Does a pretty good job at CDP"
The ability to simply unify data across channels has saved us lots of time during an average business day. The interfaces are easy to understand an...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Great Value Add to our stack"
Ease of use, our marketing team have picked up the platform very quickly. Speed of the platform also very good. Modelling tools very marketing fr...
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Lytics Media

Lytics Demo - Cloud Connect -- NEW!
Use Lytics Cloud Connect to create segments from your data warehouse using standard SQL and send results into downstream email, ad, CRM and other tools.
Lytics Demo - Decision Engine
Our platform continuously uncovers valuable insights about your customers in real time, and you can use these insights to create better experiences for each of them
Lytics Demo - User Profile
Put the power of machine learning to work to enhance customer profiles for deeper, richer knowledge, down to the individual level.
Lytics Demo - Audience Builder
Build segments based on high-value behavioral and content preference data. Allow data science models to adapt in real time as each customer flows across all your channels.
Lytics Demo - Model Predictions
Unlock insights that influence movement toward a conversion. Use these insights to target your best customers or those at risk of churning with campaigns designed for them.
Lytics Demo - Integrations Selector
Integrate Lytics with your existing marketing properties and tools to create actionable and impactful omni-channel experiences.
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68 Lytics Reviews

3.9 out of 5
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68 Lytics Reviews
3.9 out of 5
68 Lytics Reviews
3.9 out of 5

Overall Review Sentiment for LyticsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Financial Services
UF
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Lytics?

I like that you can see info on a user by user basis. You can see the pages they've visited, their LTV, and create csvs of these people for your sales team to contact. Review collected by and hosted on G2.com.

What do you dislike about Lytics?

I think it's a bit too difficult to connect to Google AdWords. I wish it was as simple as connecting it to Yahoo Gemini. I also think that when a company purchases Lytics, they shouldn't just have over the phone trainings, someone should come to the office instead. I couldn't learn Lytics at first and once i was shown in person, i was able to easily implement things. Review collected by and hosted on G2.com.

What problems is Lytics solving and how is that benefiting you?

We used to have to request email lists from another department every time we wanted to update them in Facebook, Google, etc. The fact that lytics does this automatically is great. Also, we had a subpar system in place for remarketing to people based on the pages/ topics they visited on our website. we can now do that easily. Remarketing on ad networks like Facebook, AdWords, Gemini used to be a pain, but with Lytics it's much easier and the possibilities seem endless. I also love that we can create lists based on LTV of a customer. Review collected by and hosted on G2.com.

Verified User in Information Services
AI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Lytics?

The ability to segment our users into different groups based on behavior or demographics, or any other variables you can define, is impressive. Review collected by and hosted on G2.com.

What do you dislike about Lytics?

The reporting doesn't always fit our needs, and is sometimes not delivering data that has full integrity at this juncture. This is an area for significant improvement, but it is one that Lytics appears to be committed to ensuring. Review collected by and hosted on G2.com.

What problems is Lytics solving and how is that benefiting you?

We're able to target members specifically based on their behavior, and then retarget them accordingly. It allows us to think about new product offerings specific to the targeting capabilities. Review collected by and hosted on G2.com.

Verified User in Publishing
UP
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Lytics?

the ability to collect massive amounts of data, and deploy that to execute targeted marketing campaigns Review collected by and hosted on G2.com.

What do you dislike about Lytics?

For non-technical marketers, it can be challenging to fully understand how to utilize all the layers of data, and dimensions that lytics makes available Review collected by and hosted on G2.com.

Recommendations to others considering Lytics:

Lytics is a great piece of software, and with the right team in place can make a massive impact on your business. One thing lytics is not, is an off the shelf piece of software that a marketer alone could use with ease. Im my opinion, successful implementation would require a development team to implement and manage the nuts and bolts of software, to enable the marketers to leverage the powerful features available. Review collected by and hosted on G2.com.

What problems is Lytics solving and how is that benefiting you?

understanding out customers, improving targeting on our ad campagins, improving targeting on our website ads, improving delivery and targeting of our emails, generating look-alike audiences Review collected by and hosted on G2.com.

BH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Lytics?

The thing I like about lytics is that I can see all customer data at once without having to have a million tabs open on my computer. The interface is really nice, and it is difficult to get lost while using it. Review collected by and hosted on G2.com.

What do you dislike about Lytics?

Some services are not on lytics, so if you use certain things, lytics may not be helpful for you. Review collected by and hosted on G2.com.

Recommendations to others considering Lytics:

If you use multiple services for customer data, Lytics is a must. Review collected by and hosted on G2.com.

What problems is Lytics solving and how is that benefiting you?

The data for my customers is spread out on many different services. With Lytics, I see it all at once and it makes it so easy to piece together information. Review collected by and hosted on G2.com.

Mamta C.
MC
Product Management, Sr. Associate (Growth Marketing)
Computer Software
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Lytics?

Lytics is for Tech companies who'ed like to customise the product to stand in tune with the internal systems.

They've provided great customer support Review collected by and hosted on G2.com.

What do you dislike about Lytics?

Takes a bit of time to understand the underlying data structures.

Data availability was a bit of an issue (delays) in earlier days. Review collected by and hosted on G2.com.

Recommendations to others considering Lytics:

if you do not want to spend time and resources building internal tools /databases big data handling and stuff Review collected by and hosted on G2.com.

What problems is Lytics solving and how is that benefiting you?

Cust 360 solution to get complete view of customer for omnichannel and relevant and timely marketing communications. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Lytics?

We have been able to drastically change how we target content and marketing materials through audiences based upon affinity. Our response rate, as well as our customer experience, have been greatly improved. Review collected by and hosted on G2.com.

What do you dislike about Lytics?

There are a few integrations that weren't available out-of-the-box, but we were able to have these addressed by the Lytics team in a timely manner. Review collected by and hosted on G2.com.

Recommendations to others considering Lytics:

An amazing level of insight with the product and an incredible team at Lytics that provide top-notch support. Review collected by and hosted on G2.com.

What problems is Lytics solving and how is that benefiting you?

Targeting

Audience Creation

Customer insight Review collected by and hosted on G2.com.

Verified User in Online Media
AO
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Lytics?

Simplicity; ease-of-use in terms of dashboard. Review collected by and hosted on G2.com.

What do you dislike about Lytics?

Getting identities to "known" status takes more effort than we had originally expected; managing Lytics tags for the large number of sites we have has also required a lot more effort than we expected; we had to develop a Wordpress plugin to facilitate the upgrade to the new version of the tags, and also to pass in custom keys/values. Wish more of this were out-of-the-box functionality. Review collected by and hosted on G2.com.

Recommendations to others considering Lytics:

Understand that you may need to do some development work of your own to get the most benefit. Review collected by and hosted on G2.com.

What problems is Lytics solving and how is that benefiting you?

Not really part of my role at our company. Review collected by and hosted on G2.com.

Verified User in Publishing
UP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Lytics?

All of the audiences we are able to tap into for marketing campaigns. The power to retarget users and target non subscribres is amazing. I also enjoy the ablity to pull audiences based on their life time value. So far we have utilized a content affinity in one of our recent campaigns and found it to be a success. I like that the tpol updates audiences automatically. Review collected by and hosted on G2.com.

What do you dislike about Lytics?

It's not the most user friendly tool I've ever used. I think creating audiences is a little difficult. I also wish there was a place with video instructions on how to utlize the tool to it's full ability. Review collected by and hosted on G2.com.

Recommendations to others considering Lytics:

I would recommend this tool to anyone who is on a marketing team Review collected by and hosted on G2.com.

What problems is Lytics solving and how is that benefiting you?

It has allowed us to target organic users twith a specific content affinity Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Lytics?

I think the UI is fairly easy to navigate and intuitive. Review collected by and hosted on G2.com.

What do you dislike about Lytics?

It sometimes takes FOREVER for audiences to load, to create audiences, and for CSV files to be sent to me. Review collected by and hosted on G2.com.

Recommendations to others considering Lytics:

We liked it so much we recommended that our our centralized team implement it across all of our subsidiaries. Review collected by and hosted on G2.com.

What problems is Lytics solving and how is that benefiting you?

We're able to create look-a-like audiences for display advertising using Lytics data. We're able to easy integrate these audiences into Facebook. We also use Lytics for if/then campaigns on our website and to send suppression files of buyers to our email affiliates. Review collected by and hosted on G2.com.

Verified User in Media Production
UM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Lytics?

I love the ability to target web ads by behavior across our multiple channels and especially made use of various target keywords. Felt the functionality is very easy to implement/use. Review collected by and hosted on G2.com.

What do you dislike about Lytics?

I feel that there is not as much flexibility with adding creative elements to modules and would have like to be able to select placement on a specific area of the site rather than having to select by article pages. Review collected by and hosted on G2.com.

What problems is Lytics solving and how is that benefiting you?

We do struggle with placements as various teams are implementing modules at a given time in addition to prestitial ads, dynamic reg forms, etc. running through our CMS system. This is not always optimal for user experience. Review collected by and hosted on G2.com.