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Lytics Reviews & Product Details

Lytics Overview

What is Lytics?

Lytics is a premier customer data platform for Google Cloud customers and 100% Google Cloud-native CDP. Lytics CDP offers a composable and modern architecture that fits with and accelerates your cloud data strategy. Integrated with existing cloud data warehouses, Lytics helps companies build a unified first-party data foundation, resolving identities to construct and maintain comprehensive profiles that are compliant, extensible, and accessible. Lytics connects to a robust ecosystem for third-party enrichment and activation using reverse ETL, generative AI, and the most comprehensive set of real-time connections into DSPs and action systems in the industry. Lytics unique approach enables brands to work without silos from a reliable source of truth, reimagining how they leverage their own customer data to increase customer engagement and boost ROI, empowering business users with the insights and tools they need to drive action while enabling compliance with global consumer data residency and privacy regulations.

Lytics Details
Discussions
Lytics Community
Languages Supported
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Product Description

All Your Customer Data. Together.

How do you position yourself against your competitors?

Lytics is the marketer’s choice for Customer Data Platform (CDP) technology that combines “the right data + the right data science” to deliver amazing digital experiences and highly effective 1-to-1 marketing campaigns. The company’s behavioral data-driven approach enables brands to leverage their own data to increase customer engagement by 30% and marketing ROI by 40% using finely targeted campaigns, customized content recommendations and personalized web experiences.


Seller Details
Seller
Lytics
Year Founded
2012
HQ Location
Portland, OR
Twitter
@lytics
1,312 Twitter followers
LinkedIn® Page
www.linkedin.com
50 employees on LinkedIn®

Leslie W.
LW
Overview Provided by:

Recent Lytics Reviews

Babita C.
BC
Babita C.Mid-Market (51-1000 emp.)
5.0 out of 5
"Game-Changer Platform for Marketers"
Lytics has significantly improved our marketing effectiveness and customer engagement. Lytics empowers us to thrive and deliver exceptional custome...
AG
Andy G.Enterprise (> 1000 emp.)
3.5 out of 5
"Does a pretty good job at CDP"
The ability to simply unify data across channels has saved us lots of time during an average business day. The interfaces are easy to understand an...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Great Value Add to our stack"
Ease of use, our marketing team have picked up the platform very quickly. Speed of the platform also very good. Modelling tools very marketing fr...
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Lytics Media

Lytics Demo - Cloud Connect -- NEW!
Use Lytics Cloud Connect to create segments from your data warehouse using standard SQL and send results into downstream email, ad, CRM and other tools.
Lytics Demo - Decision Engine
Our platform continuously uncovers valuable insights about your customers in real time, and you can use these insights to create better experiences for each of them
Lytics Demo - User Profile
Put the power of machine learning to work to enhance customer profiles for deeper, richer knowledge, down to the individual level.
Lytics Demo - Audience Builder
Build segments based on high-value behavioral and content preference data. Allow data science models to adapt in real time as each customer flows across all your channels.
Lytics Demo - Model Predictions
Unlock insights that influence movement toward a conversion. Use these insights to target your best customers or those at risk of churning with campaigns designed for them.
Lytics Demo - Integrations Selector
Integrate Lytics with your existing marketing properties and tools to create actionable and impactful omni-channel experiences.
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68 Lytics Reviews

3.9 out of 5
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68 Lytics Reviews
3.9 out of 5
68 Lytics Reviews
3.9 out of 5

Overall Review Sentiment for LyticsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Babita C.
BC
Search Engine Optimization Expert
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Lytics?

Lytics has significantly improved our marketing effectiveness and customer engagement. Lytics empowers us to thrive and deliver exceptional customer experience through its decision engine and cloud connect features. Highly recommend!! Review collected by and hosted on G2.com.

What do you dislike about Lytics?

In a competitive market, Lytics has helped us to stand out and deliver personalized digital experiences. So I have not faced any dislike yet, I am satisfied with the results. Review collected by and hosted on G2.com.

What problems is Lytics solving and how is that benefiting you?

Lytics solves the problem of building 1-to-1 marketing campaigns. It also benefits us by focusing on behavior insights and advanced data science allowing us to deliver personalized marketing at scale. Overall great experience with Lytics! Review collected by and hosted on G2.com.

AG
Data Analyst
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Lytics?

The ability to simply unify data across channels has saved us lots of time during an average business day. The interfaces are easy to understand and there is a good amount of effort to ensure supporting materials are available if any questions or concerns arise. Review collected by and hosted on G2.com.

What do you dislike about Lytics?

The dashboards aren't as user friendly as I would hope and the customer service can be difficult to actually reach. Faster response times are greatly desired. Review collected by and hosted on G2.com.

What problems is Lytics solving and how is that benefiting you?

Unifying data across all channels into one. Being able to make consumer segments and dashboards to visualise customer behavior Review collected by and hosted on G2.com.

David S.
DS
Marketing Technology Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lytics?

ID graphs can be a challenging topic to tackle. Lytics makes it straightforward to implement and understand. Review collected by and hosted on G2.com.

What do you dislike about Lytics?

When you have an implementation issue that results in profiles faling into an unhealthy state it's a big effort to clean it up. It's typically easier to do an entire rebuild of all profiles in your account. Review collected by and hosted on G2.com.

What problems is Lytics solving and how is that benefiting you?

Lytics has helped us connect CRM profiles to web profiles. We realized that we have a large amount of our customers and prospects visiting the website in anonymous states. We can use Lytics features to take a best guess at identifying those users audience memberships. Review collected by and hosted on G2.com.

Response from Kris Kessler of Lytics

Dear David, thank you for taking the time to write such an eloquent review. We are thrilled that you shared your Lytics experience with your peers and us. Our team will definitely be happy to read what you wrote. I am sorry to hear you had a frustrating experience with profiles failing but appreciate you bringing this to our attention. Your feedback helps us do better. Thank you again for the nice remarks, and we look forward to hearing from you again.

Verified User in Entertainment
AE
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Lytics?

Live Nation benefits from Lytics' exceptional UI, data audits, and overall integration quality/volume. Many architectural and technical challenges are solved between teams. Review collected by and hosted on G2.com.

What do you dislike about Lytics?

Staff turnover, real-time data triggers, data egress/ingress monitoring and proprietary query language have been hurdles Live Nation has had to address. Monitoring specifically has required homebrew solutions created by Live Nation in order to address data disparities and issues. Review collected by and hosted on G2.com.

Recommendations to others considering Lytics:

Lytics excels at aggregation and profile creation/activation. For disparate data sources that need to be joined and actioned upon with speed, it is an excellent tool. Depending on your existing data model, some time-based and timestamp-specific functionality could be difficult to use. Review collected by and hosted on G2.com.

What problems is Lytics solving and how is that benefiting you?

We are using Lytics for real-time and batch data activations, as well as audience creation for our Paid Media teams. It has allowed for greater marketer autonomy and efficacy without relying on additional data-focused teams. Review collected by and hosted on G2.com.

Response from Kris Kessler of Lytics

Thank you so much for taking the time to leave us this amazing review.

Verified User in Sports
AS
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Lytics?

Ease of use, our marketing team have picked up the platform very quickly. Speed of the platform also very good. Modelling tools very marketing freindly Review collected by and hosted on G2.com.

What do you dislike about Lytics?

Nothing yet the platform works as expected. Review collected by and hosted on G2.com.

Recommendations to others considering Lytics:

Great Platform Review collected by and hosted on G2.com.

What problems is Lytics solving and how is that benefiting you?

Fast customer segmentation, fast dat ingestions, pre built integrations to get the data out easily. Review collected by and hosted on G2.com.

Response from Kris Kessler of Lytics

We appreciate you taking the time from your day to share your Lytics experiences. Thanks for being a Lytics customer, we love working with you!

DK
VP Technology - Business Intellignence and Data
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Lytics?

We could kick this off quickly without a ton of overhead and begin collecting data on our customers and their interactions with our web properties. Based on that data, we could make informed marketing decisions and see ROI beginning almost immediately after implementation. Review collected by and hosted on G2.com.

What do you dislike about Lytics?

The only downside is that it requires some forethought on how you want to set up your relationships, and it takes a little time to correct if you don't do it right. This scenario is certainly not a showstopper. It is possible to make the needed corrections; however, the Lytics team is engaged and makes sound recommendations upfront to prevent this from occurring, if possible. Review collected by and hosted on G2.com.

What problems is Lytics solving and how is that benefiting you?

We were looking to make more informed marketing decisions based on user behavior and insights around our customers. As previously mentioned, we already see ROI across multiple marketing campaigns. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lytics?

Integrations. Ease of use. Good User Interface. Good architecture. Review collected by and hosted on G2.com.

What do you dislike about Lytics?

Graph database architecture can be tricky to integrate with your current user management tools. Review collected by and hosted on G2.com.

What problems is Lytics solving and how is that benefiting you?

Customer engagement. Coordinate marketing campaigns. Omnichannel audience activation. Review collected by and hosted on G2.com.

Response from Kris Kessler of Lytics

We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Verified User in Online Media
UO
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Lytics?

1. the tool to build and identify an audience is powerful but easy to use

2. we are able to activate to many different connections very efficiently

3. the way the segment builder looks- allows us to show clients and impress them with our knowledge level Review collected by and hosted on G2.com.

What do you dislike about Lytics?

can't break out in detail a created audience- counts for each variable within the audience Review collected by and hosted on G2.com.

Recommendations to others considering Lytics:

not a unified audience database but - it does all we need right now...efficiently and powerfully Review collected by and hosted on G2.com.

What problems is Lytics solving and how is that benefiting you?

identifying a target audience for our clients to activate and reach them programmatically Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Lytics?

Creating tailored audiences for every single campaign we have. Review collected by and hosted on G2.com.

What do you dislike about Lytics?

Exporting data/audiences to activate on other platforms. When there is no integration, it is somewhat painful to do. Review collected by and hosted on G2.com.

Recommendations to others considering Lytics:

Make sure you have a developer by your side to get the most out of this amazing tool Review collected by and hosted on G2.com.

What problems is Lytics solving and how is that benefiting you?

We understand our customers better. We are able to understand the whole customer lifecycle and therefore increase the customer lifetime value by sending relevant messages at the right stage of the customer lifecycle. Review collected by and hosted on G2.com.

Stuart P.
SP
Head of Customer Acquisition
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Lytics?

The platform and the customer service is excellent Review collected by and hosted on G2.com.

What do you dislike about Lytics?

Currently, we don't have any dislikes with Lytics Review collected by and hosted on G2.com.

What problems is Lytics solving and how is that benefiting you?

We can engage our users in a clear and concise way, show relevant messages and content Review collected by and hosted on G2.com.