355 Luigi's Box Reviews
Overall Review Sentiment for Luigi's Box
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Useful phrases, autocomplete, directory of synonyms, misspells are ignored.
Few months ago we finished a launch of Luigis Box on our web site for Slovakian customers. Thanks to the people from Luigis we were able to dicover some issues on our side from the past and fix them which brought a better usability for our users in general. Review collected by and hosted on G2.com.
Brumla.cz is not a common e-commerce solution, every item in stock is unique and this is unfortunatelly connected with data exchange difficulties. Review collected by and hosted on G2.com.
- really fast and helpful support
- good working and good looking search tool Review collected by and hosted on G2.com.
it takes some time to go through all settings to get the best from Luigi Review collected by and hosted on G2.com.
Improvement in search compared to the previous solution - plural/singular, inaccurate expression input, typos,
- Analytics and search statistics
- results in both suggestions and actual search
- graphical adjustment of search
- speed and willingness in adjustments / possibly error removal
- improvement in conversion
- we see an improvement in customer satisfaction because they find the products they are looking for faster
- we see an increase in conversion from search (compared to the previous solution)
- we are very satisfied with Luigi's Box and are gradually deploying it in other markets
- long-term satisfaction, we have been using it for more than 4 years Review collected by and hosted on G2.com.
So far, I don't have bad experiences with searching. Review collected by and hosted on G2.com.
Detailed analysis in backend, great performance in frontend. To pick one specific feature, it would be synonyms.
It helped us to learn about which products to add to our website. Review collected by and hosted on G2.com.
I cant think of anything. It really is a great tool. Review collected by and hosted on G2.com.
We are currently hoping for higher conversion rates in this area from the new search. At best, we also expect higher traffic to PDP or other page types. The search should encourage customers to use the shop more. The customer should also reach the information pages and buy the products that are recommended. Review collected by and hosted on G2.com.
There is currently only one - a little confusion with the setup. These are currently being worked on and resolved with the team from both sides. Review collected by and hosted on G2.com.
Luigi's Box search has been instrumental in providing a more comprehensive and user-friendly search experience for our customers. The filtering options are particularly helpful. Review collected by and hosted on G2.com.
Without a doubt, some users will encounter issues with this add-on. As we haven't used Luigi's Box for an extended period, we haven't experienced any problems. Review collected by and hosted on G2.com.
What I personally like about Luigi's Box is the stellar search speed and at the same time very accurate results. As for implementation, it takes a while, but after that you can enjoy excellent search, whisperer and other features. Regarding support, I praise their approach, they respond quickly and their recommendations are clear and understandable. Review collected by and hosted on G2.com.
At the moment everything is fine, there is nothing we are dissatisfied with. Review collected by and hosted on G2.com.
Luigi is way better then the default search option on Shoptet. It is customisable, it can show predefined results and it is easy to see, where we are loosing customers and do something about it. I like as well the way it is integrated with e-commerce platform. It does not open as new window or anything. Review collected by and hosted on G2.com.
Some resuts are not correct still. For example, if I look for swith type 7, it shows me switch type nr.6. Yes, this can be fixed by creating rule, but the more the products there is, the more difficult it is to solve those problems manually.
Additionally, it is a bit pricey for small shops. Review collected by and hosted on G2.com.
Thanks to Luigi's Box, managing the search engine and autosuggestion mechanisms is significantly easier. This tool also provides excellent analyses to help you optimize your website's content for search. The numerous customization options for communication in autosuggestion serve as excellent marketing tools.
The implementation and integration (in our case, PrestaShop) are straightforward. In case of any issues, customer support is available at every step. Review collected by and hosted on G2.com.
I have no major objections, sometimes there are problems with translating into Polish :) Review collected by and hosted on G2.com.
The most helpful aspect of Luigi's Box is definitely the autocomplete feature. One of the best things about Luigi's Box is how easy it is to implement on a website. We were able to integrate it without any complicated setup or extensive development work. Review collected by and hosted on G2.com.
One downside of Luigi's Box we've experienced is the occasional issue with our product feed. There have been times when the product feed has dropped out, leading to incorrect product displays in the autocomplete suggestions. Review collected by and hosted on G2.com.
