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Luigi's Box Reviews & Product Details - Page 27

Luigi's Box Overview

What is Luigi's Box?

Luigi's Box is a product search and discovery solution suitable for any e-commerce platform. Luigi's Box magic starts with detailed analytics dashboards giving you all the relevant information about the performance of search & navigation elements on your site. Learn more about the performance of your platform and ensure the best results thanks to AI-powered Search, Recommender, and Product Listing. Give your visitors the ultimate tools to discover your products as efficiently as possible. Luigi's Box is software that you and your customers will enjoy using. Luigi's Box is a year-by-year awarded solution with the "easiest to use" software. Our advanced features are suitable for any industry or business platforms owners. Over the years of operation, we have established several successful collaborations, evidenced by case studies from our satisfied customers, such as O2, Mountfield, Answear, or Dr.Max. Our products have helped them increase search usage and conversions by several hundred percent. Their success stories and other business growth case studies are available on our website. Luigi's Box offers a user-friendly seamless integration and setup - to start using, just paste the tracking script into the header of your web. Furthermore, we offer several other types of implementation for more demanding clients. In addition, we have a team of specialists and quality customer support, always ready and glad to help. Furthermore, Luigi's Box doesn't affect the functionality of your website, including rendering. So what are you waiting for? Increase your revenue via better search and product recommendations and avoid any inconveniences that could stand in your way of becoming a market leader.

Luigi's Box Details
Product Website
Languages Supported
Belarusian, Bosnian, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Estonian, Basque, Finnish, French, Scottish Gaelic, Irish, Galician, Croatian, Hungarian, Icelandic, Italian, Latvian, Lithuanian, Luxembourgish, Macedonian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swedish, Turkish, Ukrainian
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Product Description

Luigi’s Box is a set of tools for ecommerce & enterprise companies to improve their search & product discovery experience.

How do you position yourself against your competitors?

We offer a complete product search & discovery solution with a unique combination of tools and features. Luigi's Box offers multiple integration options (including API or self-service), great 24/7 support, compatibility with any platform or marketplace, and top-notch functionality on mobile devices. Furthermore, we offer flexible pricing options and constant product advancement without extra fees. Discover what's in the box and see why we're a great option for your business.


Seller Details
Company Website
Year Founded
2016
HQ Location
Bratislava
Twitter
@LuigisBox
169 Twitter followers
LinkedIn® Page
www.linkedin.com
111 employees on LinkedIn®
Description

Luigi’s Box is a set of tools for e-commerce (search analytics, site search & product discovery), that helps you to increase your sales and conversions by providing your visitors with the best possible shopping experience. From search to product discovery, we cover all the interactions while giving you complete control and data for your business decisions. Increase your sales & conversions through a better search & product discovery experience.


MK
Overview Provided by:

Recent Luigi's Box Reviews

LK
Lukáš K.Small-Business (50 or fewer emp.)
5.0 out of 5
"Excellent Tool for Optimizing Website Search with great cutomer service"
We use this tool in our company. Luigi's Box makes that easier by providing an exceptional search tool that is both powerful and easy to integrate....
Łukasz M.
ŁM
Łukasz M.Mid-Market (51-1000 emp.)
4.5 out of 5
"Really good solution"
Simplicity of back-office - only the most needed functions. Quality of search engine - they have really good product, which our customers like. ...
DD
Denis D.Mid-Market (51-1000 emp.)
4.5 out of 5
"Excellent Search & Recommendation Tool – Highly Recommended!"
We've been using Luigi's Box for a while now, and it has significantly improved our website's search and recommendation capabilities. The AI-powere...
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Luigi's Box Media

Luigi's Box Demo - Luigi's Box - Search Overview
The main dashboard analyzes Search effectiveness, highlights trends, and flags lost or no-result queries. Use this to add synonyms or include sought-after products and services.
Luigi's Box Demo - Luigi's Box - Recommender Analytics
This funnel chart shows impressions, clicks, and conversions for each recommendation, with options to analyze assisted or direct conversions.
Luigi's Box Demo - Luigi's Box - Product Listing Analytics
The Product Listing overview shows data like conversions, transactions, clicks, and more. Explore conversion rates by category or product, and analyze low-traffic products.
Luigi's Box Demo - Luigi's Box - Search Query Timeline
This overview presents a timeline of query performance along with a heatmap of the most clicked products.
Luigi's Box Demo - Luigi's Box - A/B Tests
A/B Tests let you test variants to identify what works and refine new strategies.
Luigi's Box Demo - Luigi's Box - Search Fixit Rules
The Fixit rule automatically applies predefined solutions to resolve issues such as no results, irrelevant results, or misspellings by suggesting alternatives, refining queries, or correcting errors.
Play Luigi's Box Video
Play Luigi's Box Video
Play Luigi's Box Video
Play Luigi's Box Video
Play Luigi's Box Video

Official Interactive Demo

Luigi's Box demo available

Try an interactive demo created by the software seller (right here on G2).

Official Downloads

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354 Luigi's Box Reviews

4.8 out of 5
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354 Luigi's Box Reviews
4.8 out of 5
354 Luigi's Box Reviews
4.8 out of 5

Luigi's Box Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Luigi's BoxQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Martin B.
MB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Luigi's Box?

The best feature of Luigi's Box is their comprehensive dashbord . Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

On the other hand it takes a while to understand all features . Well, at least for me :-) . Review collected by and hosted on G2.com.

What problems is Luigi's Box solving and how is that benefiting you?

Now I know what our customers looking for in e-commerce, also we can predict how many customers use our search engine option. Review collected by and hosted on G2.com.

Response from Matej Kukucka of Luigi's Box

Hi, Martin.

Thank you for your review of Luigi's Box.

We are glad to hear that you find our comprehensive dashboard to be the best feature of our product.

We understand that it may take some time to fully understand all of the features, but we are always here to help and provide support.

Thank you.

Martin from Luigi's Box

Vratislav K.
VK
Business Development Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Luigi's Box?

Very user friendly and helpful search. Adding filering options helps. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

Implementation was quite long. Maybe it was partially on our side, too. Review collected by and hosted on G2.com.

What problems is Luigi's Box solving and how is that benefiting you?

Users, who use search, buy more often. Luigis helps to use that. Review collected by and hosted on G2.com.

Response from Matej Kukucka of Luigi's Box

Thank you for your feedback!

We apologize for any inconvenience you experienced during the implementation process, and we appreciate your understanding.

Luigi's Box aims to enhance the shopping experience by providing a seamless and efficient search function.

By optimizing the search process, users are more likely to find what they're looking for and make purchases more frequently. This ultimately benefits you by increasing your conversion rates and improving the overall effectiveness of your online shopping platform.

Have a nice day

Martin from Luigi's Box

Martin P.
MP
Head of Content / UX Writer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Luigi's Box?

Luigi’s box has been a pleasure to work with. The implementation was quick, their team very forthcoming, and the product has been easy to manage.

In the relatively short time we have been using Luigi’s box, it helped us increase our conversion rate by over 10%. What’s more, all the insights we gathered via the analytics are already setting us up for further improvements in the future. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

There's not much not to love. Fingers crossed but so far, the experience has been great. Review collected by and hosted on G2.com.

What problems is Luigi's Box solving and how is that benefiting you?

Search engines can be challenging and time consuming to do well. That's why we gave up on developing one in-house and decided to use Luigi's Box instead. Review collected by and hosted on G2.com.

Response from Matej Kukucka of Luigi's Box

Hello, Martin.

Thank you very much for your positive feedback. We are honored that you are satisfied with our service and product. We want to know in more detail what you like most about our product. We look forward to your response.

Martin from Luigi's Box

Roman S.
RS
eshop manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
Translated Using AI
What do you like best about Luigi's Box?

Professional support, functionality, graphically refined search Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

It is necessary to dedicate time to fine-tune searches, as automation cannot handle everything, which luigisbox does not ultimately promise. Review collected by and hosted on G2.com.

What problems is Luigi's Box solving and how is that benefiting you?

Support Review collected by and hosted on G2.com.

Response from Matej Kukucka of Luigi's Box

Hello,Roman.

Thank you for taking the time to review Luigi's Box. We are delighted to know that you appreciate our professional support, functionality, and the detailed graphical interface for searches.

We understand your point about the time needed for fine-tuning the searches and the limits of automation. We always strive to balance between automation and customization, providing tools that allow you to tailor the search function to your specific needs, whilst maintaining transparency about our capabilities. Your feedback will certainly help us as we continue to refine this balance.

Regarding the problem-solving aspect of Luigi's Box and your mention of support, we are glad that our team could assist you in your journey. If you have any specific issues or suggestions on how we can enhance our support, please do not hesitate to reach out to us.

Once again, thank you for your valuable feedback. It helps us to improve our product and service to better meet the needs of our customers like you.

Best regards,

Martin from Luigi’s Box

DU
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Luigi's Box?

Good administration and very personal support. If you need to change something, to 24 hours is done. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

I didn´t find any cons about Luigi´s Box. Review collected by and hosted on G2.com.

What problems is Luigi's Box solving and how is that benefiting you?

Searching and recommending the best sellers. Review collected by and hosted on G2.com.

Response from Matej Kukucka of Luigi's Box

Hello, Dalibor.

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you consider Luigi's Box to be a revolution in e-commerce search.

We are proud to be solving the problem of searching and recommending. We hope to continue providing you with the best possible experience, and please don't hesitate to reach out if you have any further questions or concerns.

Best regards,

Martin from Luigi's Box

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Luigi's Box?

The tool is really user-friendly, while it offers a wide range of features. Amongst these, the synonyms searcher and analytics were game-changing for us. It helped us to get to know our customers’ behaviour and needs. We have been able to make significant improvements to our website since we started to work with Luigi’s Box. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

I have nothing to mention, as the tool has been helpful and easy to use. Review collected by and hosted on G2.com.

What problems is Luigi's Box solving and how is that benefiting you?

We needed to deeply understand how our customers behave on our website and what their needs are. Thanks to Luigi’s Box, we were able to analyse the customer’s behaviour and accordingly make adjustments based on the analysis. Review collected by and hosted on G2.com.

Response from Matej Kukucka of Luigi's Box

Dear customer. Thank you for your positive feedback. We’re glad to hear that our tool has been helpful and user-friendly for you and that it has been a game-changer for your website. We appreciate your kind words about the synonyms searcher and analytics features and are happy that they have helped you significantly improve your website. Please let us know if we can assist you with anything else. Thank you for choosing Luigi's Box. Martin

MK
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
What do you like best about Luigi's Box?

It does what people expect. In this Slovak space, people have gotten used to it. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

limited only to XML feed, price, not very adaptable. For example, I would like it to display more results or with longer texts. Review collected by and hosted on G2.com.

What problems is Luigi's Box solving and how is that benefiting you?

search on the e-shop Review collected by and hosted on G2.com.

Response from Matej Kukucka of Luigi's Box

Hi, Miroslav.

We are glad to hear that you appreciate the product's ability to meet people's expectations in the Slovakian market.

We understand your concerns about the limitations of the product, such as being restricted to XML feeds and lacking customization options. We are constantly working to improve our product and appreciate your feedback.

Luigi's Box is designed to solve the problem of searching for products on e-commerce sites, and we are pleased to hear that it is benefiting you in this way.

Thank you.

Martin from Luigi's Box

MG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Luigi's Box?

way of intelligent search in full text, admin in SK language. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

Management doesn't like the price per month fee. It could be lower. Review collected by and hosted on G2.com.

What problems is Luigi's Box solving and how is that benefiting you?

it helps customers search for a specific product and that is very important Review collected by and hosted on G2.com.

Response from Matej Kukucka of Luigi's Box

Hi, Michal.

Firstly, thank you for taking the time to share your thoughts about Luigi's Box on the G2 platform. We appreciate your positive feedback and are thrilled to hear that you would definitely recommend our solution.

It's great to know that you value our intelligent full-text search and the availability of the admin interface in the Slovak language. Our primary goal is to help customers find specific products more efficiently, and it's rewarding to see that this feature is benefiting you.

Regarding the pricing, we understand that the monthly fee might be a concern for some users. We continuously strive to offer a competitive and fair pricing structure while ensuring the highest quality of our services. Your feedback is essential for us, and we will take it into account as we review our pricing strategy in the future.

Once again, thank you for your review, and please do not hesitate to reach out to us if you have any further questions, concerns, or suggestions. Your input helps us improve and provide a better experience for all our users.

Verified User in Food Production
AF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Luigi's Box?

Their customer service. How easily the transition to the go live is. Comfortable back end. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

Id appreciate if it would be easier to see the change through time of key metrics. Also it would be handy to have video tutorials of how to use the tools. Review collected by and hosted on G2.com.

What problems is Luigi's Box solving and how is that benefiting you?

It has helped us to improve our search and its results. It also provided interesting data which we used to improve our assortment. Review collected by and hosted on G2.com.

Response from Matej Kukucka of Luigi's Box

Thank you for your review of Luigi's Box.

We appreciate your feedback regarding the ability to see changes in key metrics over time and the need for video tutorials. We will take this into consideration as we continue to improve our products and services.

At Luigi's Box, we aim to solve problems related to search and provide valuable data to help improve assortment. We are glad to hear that our product has been able to benefit you in these areas. Thank you for choosing Luigi's Box and for taking the time to share your feedback with us.

Martin from Luigi's Box

Jana M.
JM
Web and E-commerce Product Owner
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Luigi's Box?

- great cooperation

- deep expertise

- onsite search features

- analytics and smart functions

- easy integration also in corp company

Luigi's Box is a perfect onsite search with many intelligent features.

Great search is a must-have for every e-shop or complex website. Luigi's Box completely changed the user experience with the onsite search and is bringing the results we are looking for. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

Nothing. We are delighted with Luigi's box cooperation. Review collected by and hosted on G2.com.

What problems is Luigi's Box solving and how is that benefiting you?

It helped us improve website customer experience, increase conversions and shorten the path to purchase. Review collected by and hosted on G2.com.

Response from Matej Kukucka of Luigi's Box

Greetings, Jana.

Thank you for your award. We appreciate it.

User experience is extremely important to us. As it is for every one of our clients, and additionally, it is useful for the user who benefits from relevance or speed. This way, they buy faster and don't have to dig through a sea of offers.

That's great!

I wish you a lot of success with our services.

Martin from Luigi's Box