# Logicbroker Reviews **Vendor:** Logicbroker **Category:** [Drop Shipping Software](https://www.g2.com/categories/drop-shipping) **Average Rating:** 4.1/5.0 **Total Reviews:** 29 ## About Logicbroker Logicbroker is the Agentic Commerce Orchestration Engine, transforming every LLM search into your storefront, powered by our Intelligent Commerce Network. We help customers master the complexities of their current operations to win in an increasingly AI-driven world. As LLMs shift shopping experiences from websites to AI-driven discovery, Logicbroker ensures your product catalog, availability, and fulfillment capabilities are always in sync and discovered accurately. We orchestrate every step, from query to delivery, enabling brands and retailers to own the entire customer journey. Our platform replaces the chaos of fragmented systems, manual processes, and supply chain uncertainty with a single intelligent commerce network that connects retailers, brands, distributors, manufacturers, and 3PLs in real-time. Using intelligent automation to route, reconcile, and optimize every transaction, we give retailers the control they need to ensure products are discoverable, shoppable, and fulfillable. Whether you're shipping from a warehouse, a store, or a supplier, Logicbroker delivers unmatched flexibility, supply chain visibility, and SLA enforcement, turning commerce operations into a competitive advantage in the age of agentic discovery. ## Logicbroker Reviews ### 1. Logicbroker is an Outstanding Resource! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2024 **What do you like best about Logicbroker?** I like how Logicbroker is seemless and allows companies to connect in a more productive style. From my research, the revenue growth Logicbroker influences is tremendous to various companies. I appreciate how the website shows real success stories as well. **What do you dislike about Logicbroker?** There really are no visible downsides in my experience with Logicbroker. **What problems is Logicbroker solving and how is that benefiting you?** The main problem I see Logicbroker solving is the connection between companies and vendors. It makes the process more seamless and less complicated. ### 2. Easy to use! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2024 **What do you like best about Logicbroker?** Logicbroker is very user friendly and can be accessed by anyone who is looking to start up a business or even get help maintaining a currently running business. Would highly recommend. **What do you dislike about Logicbroker?** There is not much to dislike about this website! **What problems is Logicbroker solving and how is that benefiting you?** LogicBroker has helped me when the stress of running my own business became unbearable ### 3. Simple and effective! **Rating:** 4.5/5.0 stars **Reviewed by:** Jessica B. | Sales Support Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2021 **What do you like best about Logicbroker?** The ability to view the orders during each step of the process. The platform works so well with our EDI, and it is SO FAST. The second I send an inventory update, Logicbroker has it feeding right into the site. **What do you dislike about Logicbroker?** Sometimes, I dont love the amount of notification emails I get. I'm sure there is a way to change that in the settings. **Recommendations to others considering Logicbroker:** Definitely use the inventory control search and feeds to your advantage. It is so helpful for sending up-to-date inventory data. **What problems is Logicbroker solving and how is that benefiting you?** Streamlining of one of our best customer's dropship orders. It works seasmlessly with our EDI processes, and makes it less likely to have errors on the orders. **Official Response from Logicbroker Customer Service:** > Hello Jessica, Thank you for taking the time to write this review for Logicbroker! We’re so glad you found the portal easy to navigate. We really appreciate your feedback, and you are correct - if you go into notifications within the portal you can unsubscribe to some of the notifications that you don’t think you will need. Thank you! ### 4. Great platform for our B2B drop ship business **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2022 **What do you like best about Logicbroker?** Full drop ship lifecycle support from catalog + inventory transmission to PO transmission thru vendor acknowledgment, ASN and invoice responses. We love the support for diverse protocols in one platform (ie: cXML, EDI, JSON, CSV) and numerous integration options including API, FTP, VAN and Portal. Gives us maximum flexibility for us to meet our suppliers where they are. Also very strong managed services for onboarding and testing with suppliers. **What do you dislike about Logicbroker?** Nothing major to report here. Has been a good investment and positive experience. **What problems is Logicbroker solving and how is that benefiting you?** Logic Broker is solving major scalability issues with our E2E drop ship model to allow us to grow our supplier community and daily transactions at an unlimited rate. ### 5. It is what it is... **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2020 **What do you like best about Logicbroker?** The implementation team was able to work through the specifications that were set out for them, despite running into a number of challenges. Part of why this is even considered a plus, is that I believe that their sales team oversold their current capabilities. **What do you dislike about Logicbroker?** We were over promised on the system's capabilities, and when their customer support team and sales team are confronted with the gaps / limitations in functionality, they fall back to their favorite phrase "it is, what it is." **Recommendations to others considering Logicbroker:** Switch to another EDI Vendor if you plan to ship large quantities of goods. **What problems is Logicbroker solving and how is that benefiting you?** Connecting our WMS with 3rd party trading partners. **Official Response from Logicbroker Customer Service:** > “Hello, thank you for writing a review, we sincerely appreciate you bringing your above experiences to our attention. We will be sure to take this back to the team as we continue to make efforts to better our platform. If you ever need assistance, please don't hesitate to email us at support@logicbroker.com. ### 6. Slow Support, Too Many Limitation, Overpromised **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2021 **What do you like best about Logicbroker?** Able to view raw EDI files to troubleshoot mapping issues ourselves. Friendly user interface and easy to navigate. It does have a basic knowledge base for beginners. **What do you dislike about Logicbroker?** Cross-reference (Shipment Options) mapping has limited capabilities; Logicbroker uses one mapping table for all their clients. The support and sales team overpromised everything but were unable to deliver. Support has no SLA and not knowledgeable, while the management team refused to answer questions. We asked how to make orange juice, and they taught us where to buy oranges. When you need help, they will always scope an SOW. **Recommendations to others considering Logicbroker:** If you are looking for EDI/API solutions, look somewhere else. Do not waste your money. **What problems is Logicbroker solving and how is that benefiting you?** EDI integration with ERP system to automate purchase order, acknowledgment, ASN, invoicing, inventory feed. View raw EDI to diagnose transmission issues and mappings. **Official Response from Logicbroker Customer Service:** > Thank you for taking the time to post a review. The Logicbroker Platform services enterprise clientele that process significant order volume, and we take that responsibility very seriously. Our shipment mappings table has flexibility around what value is mapped on the customer’s side, as well as the data that is inserted into their back-end system. As a partner for many, we must assess how the changes we make impact not only the party we are making them for, but how they impact vendor score carding and overall automation. Our Client Experience team is happy to assist you with any matters that come up. Thank you again. ### 7. Makes EDI Integrations Easy **Rating:** 4.5/5.0 stars **Reviewed by:** james l. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2021 **What do you like best about Logicbroker?** If you don't have EDI capabilities in house, then partnering with a service like LogicBroker is no brainer. They are quick, easy to work with, and the cost is well worth the time and effort saved. **What do you dislike about Logicbroker?** The EDI integrations we have with them work well - we have not run into any major issues yet **What problems is Logicbroker solving and how is that benefiting you?** Big box retailers require EDI connections to integrate. The Logicbroker solution saves us many hours of effort every week **Official Response from Logicbroker Customer Service:** > Hello James, thank you for taking the time to write this review for Logicbroker! We are so happy to hear that you have seen the benefits of our platform. Thank you! ### 8. Logic Broker **Rating:** 4.0/5.0 stars **Reviewed by:** joe b. | Company Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2022 **What do you like best about Logicbroker?** the user interface and how easy it is to upload products **What do you dislike about Logicbroker?** No chat support or call support. email is fine, but there are times I need immediate support. **What problems is Logicbroker solving and how is that benefiting you?** EDI transmission from DSCO to SHIPSTATION viceversa. ### 9. Easy to use! **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2021 **What do you like best about Logicbroker?** The ease of the platform is the best part, to recognize an order fulfill and invoice its been fast to grasp and teach the team. **What do you dislike about Logicbroker?** I would give logicbroker a 10 if it wasn't for the reporting. Every other platform used for business analytics from Google to Facebook can be pulled by KPI by month. On LB I have to take a class, read up just on how to create and pull reports. It should be as intuituve as the shipping. I very very much dislike the reporting and it makes it difficult to verify and communicate with my partners. I would like to see sales by month, units, and amount to invoice by month as a drop down options. **Recommendations to others considering Logicbroker:** Revise reporting to have the ease of Google Analytics, FB Ads etc. If this is changed my rating would be 10/10. I did contact support for help to which I was sent pages and pages of instructiosn to read. I dont have time to read instructions on how to pull reports. I have been able to pull reporting on various SAAS and DTC platform - If LB is unable to revise reporting ability at lease offer 1 min guided videos instead of support sending users to fend for themselves in time consuming artciles. **What problems is Logicbroker solving and how is that benefiting you?** As a brand, benefits are added distribution partners and fast invoicing meaning more sales and cash in the bank. **Official Response from Logicbroker Customer Service:** > Hello, thank you for taking the time to write this review for Logicbroker! We’re so glad you find the platform easy to use and you are able to teach the rest of your team. We really appreciate your feedback, the Logicbroker team is always looking for ways to fulfill our users needs and strive to be best we can be – with that being said, our team will take into consideration your recommendations around reporting. Thank you! ### 10. Great customer experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Nikki Lee W. | E-commerce Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2021 **What do you like best about Logicbroker?** -Logicbroker's UI is not cluttered and seems like a powerful, useful program for e-commerce -Support Desk is always responsive -Our Logicbroker rep, Dea Ballij was extremely helpful and gracious throughout the API setup, she was always willing to explain more technical details for non-IT specialist staff and reach out to our retailers on our behalf to resolve issues, we really felt that our accounts are important to the Logicbroker teams and I had a very good experience working together with her to get our Logicbroker accounts operational **What do you dislike about Logicbroker?** -Issues quickly turn into developer/IT specialist issues, but this is more of a problem with my current company not employing any IT specialists to support account managers with these types of projects -A PDF guide for setup was provided to me by Logicbroker but it originated from our retailer, it became apparent pretty quickly that the guide needed to be updated; this is not Logicbroker's fault obviously, but having a Logicbroker guide prepared may help users out. Luckily, I was able to rely on Dea's support and instructions and proceed despite the guide being a bit inaccurate **What problems is Logicbroker solving and how is that benefiting you?** -Inventory management **Official Response from Logicbroker Customer Service:** > Hello Nikki, thank you for taking the time to write this review for Logicbroker! We’re so glad you find the platform easy to use and you have found the team to be responsive in getting your questions answered. We really appreciate your feedback - the Logicbroker team is always looking for ways to fulfill our users’ needs and strive to be best we can be. With that being said, we are in the process of expanding our LMS system so that we can give our customers the tools to learn our platform even better. If you would like to get access, please reach out to our team for more information. Thank you! ### 11. I use it everyday **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2021 **What do you like best about Logicbroker?** How easy and user-friendly is. I use it daily and am happy with it **What do you dislike about Logicbroker?** I like most of it but would love to e able to delete multiple orders at a time. **Recommendations to others considering Logicbroker:** I absolutely love all the features and how easy is to use **What problems is Logicbroker solving and how is that benefiting you?** I use it daily to load orders and to search for past orders **Official Response from Logicbroker Customer Service:** > Hello, thank you for taking the time to write this review for Logicbroker! We’re so glad you find the platform easy to use. We really appreciate your feedback, the Logicbroker team is always looking for ways to fulfill our user‘s needs and strive to be best we can be – with that being said, our team will take into consideration your recommendations around deleting orders. Thank you! ### 12. Logicbroker Transformed Our Ecommerce Business **Rating:** 5.0/5.0 stars **Reviewed by:** Dan K. | Web Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2021 **What do you like best about Logicbroker?** Developer documentation is fantastic, and the support team is top-notch **What do you dislike about Logicbroker?** Supplier onboarding is time-consuming; if we could cut down implementation time, that would be a dream come true. Not sure its a Logicbroker issue; typically, we are waiting on communication from our suppliers **What problems is Logicbroker solving and how is that benefiting you?** Our catalog size has tripled, and our capital allocation towards inventory has decreased; we don't need to physically stock nearly as much product. With Logicbroker we have instant access to millions of dollars of inventory from our suppliers and a workflow that allows us quickly onboard thousands of new products in days! **Official Response from Logicbroker Customer Service:** > Hello Dan, thank you for taking the time to write this review for Logicbroker! We’re so glad you found the API documentation helpful, and our team could be of assistance to you. We really appreciate your feedback, the Logicbroker team is always looking for ways to fulfill our users needs and strive to be best we can be – with that being said, although sometimes we are waiting for suppliers we are continuing to enhance our onboarding information to make it as easy as possible for your suppliers so that when they are ready we can get them up and running quickly. Thank you! ### 13. Streamlined our orders **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin R. | E Commerce Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2021 **What do you like best about Logicbroker?** That we don't have to manually upload orders into our shipping software. Logicbroker helps us automatically by uploading our orders as they come in. **What do you dislike about Logicbroker?** I believe that there can be more customizable options that Logicbroker can provide. **Recommendations to others considering Logicbroker:** You should make sure that all your workflows will improve overall by using Logicbroker. So you should ask a lot of questions to them. The good thing is that they are willing to answer all of them. If you compare the pricing to other companies logic broker is well priced for what they can do. **What problems is Logicbroker solving and how is that benefiting you?** It saves us time by not having to import orders from multiple marketplaces and then exporting them back in order to submit the tracking numbers. **Official Response from Logicbroker Customer Service:** > Hello Kevin, thank you for taking the time to write this review for Logicbroker! We’re so glad that we could help you in automating your order processing. We really appreciate your feedback, the Logicbroker team is always looking for ways to fulfill our users' needs and strive to be the best we can be – with that being said, our team will take into consideration your recommendations. Thank you! ### 14. Fantastic software with a responsive staff **Rating:** 5.0/5.0 stars **Reviewed by:** Morgan D. | Ecommerce Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2021 **What do you like best about Logicbroker?** Initial setup and integration was easy. Implementing new ideas and troubleshooting any issues happens quickly. **What do you dislike about Logicbroker?** We haven't had the internal resources to utilize all the capabilities to their full potential. **What problems is Logicbroker solving and how is that benefiting you?** EDI connections for orders, shipping notifications, invoices and acknowledgments. **Official Response from Logicbroker Customer Service:** > Hi Morgan, thank you for taking the time to write this review for Logicbroker! We’re so glad to hear the benefits that you are getting out of Logicbroker. We truly appreciate your long-time partnership. If there is anything more we can provide in terms of utilizing our platform please feel free to reach out. Thank you! ### 15. Helpful staff **Rating:** 4.0/5.0 stars **Reviewed by:** Christa R. | ops coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2021 **What do you like best about Logicbroker?** Blair has been helpful with answering questions in timely fashion. **What do you dislike about Logicbroker?** retailers stopped receiving new purchase order emails - can they bring that back? **What problems is Logicbroker solving and how is that benefiting you?** daily issues with retailers not being able to see orders or print labels **Official Response from Logicbroker Customer Service:** > Hello Christa, thank you for taking the time to write this review for Logicbroker! We’re so glad you find our team to be helpful and accommodating. We really appreciate your feedback, and are happy to continue to work with you and your team on resolving the issues around your Retailer’s orders and labels. Thank you! ### 16. We love Logicbroker **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2021 **What do you like best about Logicbroker?** We (tech agency with big softdrink company in Atlanta as client) searched for months to find the right solution for client. We need a solutin that would allow us to onboard new dropshippers quickly, communicate with Amazon and Walmart and be the clearing house for all web orders. We love that each supplier is onboarded by our lovely reps at Logicbroker and that they remain isolated from other suppliers, only seeing the line items that pertain to them. **What do you dislike about Logicbroker?** It would be nice to be able to edit docs within the portal **What problems is Logicbroker solving and how is that benefiting you?** Multiple suppliers fulfilling order line items from multiple sales channels **Official Response from Logicbroker Customer Service:** > Hello, thank you for taking the time to write this review for Logicbroker! We’re very excited to hear how you have been able to grow your business utilizing our platform and working with our team. We really appreciate your feedback, and have recently put in updates to allow certain documents to be updated. If you have any questions around this please feel free to reach out for more information. Thank you! ### 17. LogicBroker just makes life easier **Rating:** 5.0/5.0 stars **Reviewed by:** Lacey E. | Director IT, B2B Integrations, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2021 **What do you like best about Logicbroker?** LogicBroker allows us to onboard more customers much quicker by simplifying the process of transmitting data back and forth between us and our customers through standardized templates; eliminating the need for customized connections​. **What do you dislike about Logicbroker?** Nothing I can think of at this time. They are true partners and are there when we need them. **What problems is Logicbroker solving and how is that benefiting you?** We have a customer that does not meet our mapping requirements. Their data is not standardized enough to solve with a simple mapping configuration. I am confident in their ability to investigate possible solutions to meet both the needs of our company and the customer. **Official Response from Logicbroker Customer Service:** > Hello Lacey, thank you for taking the time to write this review for Logicbroker! We are able to help in expediting your partner onboarding. We appreciate your partnership and look forward to growing with you and your company in the future. Thank you! ### 18. Best value for 3rd Party dropship logistics **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2021 **What do you like best about Logicbroker?** * Cost structure is very affordable. * Developer API is pretty easy to use (compared to others). **What do you dislike about Logicbroker?** * Vendor onboarding can be tedious for non-technical vendors. * Some features are not well documented. **What problems is Logicbroker solving and how is that benefiting you?** We are able to offer dropshipping of 3rd party items without doing multiple integrations with vendors. LogicBroker allows us to only interface once and create orders and manage inventory. **Official Response from Logicbroker Customer Service:** > Hello, thank you for taking the time to write this review for Logicbroker! We’re so glad you find our Developer API easy to use. We really appreciate your feedback, the Logicbroker team is always looking for ways to fulfill our user’s needs and strive to be best we can be – with that being said, we are in the process of expanding our LMS system so that we can give our customers the tools to learn our platform even better. Hopefully this will assist in the future for some of those features that may not have been as well documented. If you would like to get access please reach out to our team for more information. Thank you! ### 19. makes my job easier **Rating:** 5.0/5.0 stars **Reviewed by:** Olga V. | Customer Service Rep., Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2021 **What do you like best about Logicbroker?** only requires a couple of clicks to input all the information needed. **What do you dislike about Logicbroker?** I disliked that it takes a while after imputing the shipment information to allow me to create the Invoice. **Recommendations to others considering Logicbroker:** it works for my company and it might work for yours. **What problems is Logicbroker solving and how is that benefiting you?** all the information is there and it saves me time. **Official Response from Logicbroker Customer Service:** > Hello Olga, Thank you for taking the time to write this review for Logicbroker! We’re so glad you find the platform easy to use and that you can get things done in a couple of clicks! We really appreciate your feedback, the Logicbroker team is always looking for ways to fulfill our users needs and strive to be best we can be – with that being said, our team will take into consideration your recommendations. Thank you! ### 20. Great service with a good product **Rating:** 3.5/5.0 stars **Reviewed by:** Marshall T. | VP of Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2021 **What do you like best about Logicbroker?** The service and people at LogicBroker are fantastic **What do you dislike about Logicbroker?** Many connections seem difficult to create on their end **Recommendations to others considering Logicbroker:** Be aware that mulitiple warehouses are not native and need very custom set ups. Straight order flow from Drop Ship and B2B partners works perfectly! **What problems is Logicbroker solving and how is that benefiting you?** Simple EDI order flow is very easy with LB **Official Response from Logicbroker Customer Service:** > Hello Marshall, thank you for taking the time to write this review for Logicbroker! We take pride in the service that we provide and are glad that you have been able to work with our team so successfully. We really appreciate your feedback around multi warehouses and always look to improve our platform by taking your feedback back to our teams. Thank you!”   ### 21. Wonderful Partner, Great Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2021 **What do you like best about Logicbroker?** Castlight Health has had a long-standing partnership with LogicBroker and we consider them an extension of our team. LogicBroker has a wonderful, friendly and organized team and they have helped us run our business with ease. We look forward to continuing our mutual success with LogicBroker and couldn't be happier with our partnership. **What do you dislike about Logicbroker?** I honestly have nothing negative to say about LogicBroker. One area that we could take better advantage of is the robust analytics and reporting that LogicBroker offers-- there are so many helpful insights / data available which could help us better steer our customer offerings. **What problems is Logicbroker solving and how is that benefiting you?** LogicBroker helps us fulfill our customer rewards. They are so organized on their end that once the redemption process begins, it is fairly hands-off for Castlight. This has been a huge benefit to our business and operations. **Official Response from Logicbroker Customer Service:** > Hello, thank you for taking the time to write this review for Logicbroker! We are so happy to hear that you have been able to take advantage and see the benefits of our platform. We Truly value your partnership with us and look forward to what the future brings. Thank you! ### 22. System Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2021 **What do you like best about Logicbroker?** That it is responsive to one of our major customers needs. **What do you dislike about Logicbroker?** Having to go through the process in duplicate of the work we have on ourside. **What problems is Logicbroker solving and how is that benefiting you?** No problems solved, but we are seeing more orders from this customer since going to Logicbroker. **Official Response from Logicbroker Customer Service:** > Hello, thank you for taking the time to write this review for Logicbroker! We’re so glad you find the platform responsive and are seeing more orders flow in. We really appreciate your feedback, the Logicbroker team is always looking for ways to fulfill our user‘s needs and strive to be the best we can be.Thank you! ### 23. Helped us create a customized EDI solution that works well for us **Rating:** 5.0/5.0 stars **Reviewed by:** Caleb L. | Ecommerce Marketplace Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2021 **What do you like best about Logicbroker?** We like that LogicBroker is always very attentive to our needs, questions, and concerns. **What do you dislike about Logicbroker?** There's not a lot to dislike about LogicBroker. **What problems is Logicbroker solving and how is that benefiting you?** We have optimized our order flow process and created more EDI connections than ever. **Official Response from Logicbroker Customer Service:** > Hello Caleb, thank you for taking the time to write this review for Logicbroker! We are so happy to hear that you have been able to take advantage of our platform and help grow your business via EDI. Thank you! ### 24. Logic Broker highly recommend **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Building Materials | Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2021 **What do you like best about Logicbroker?** The account manager is very proactive and quick in resolving issues. **What do you dislike about Logicbroker?** There are times when the system is not capturing orders or invoicing, so we have to contact them to fix it. **What problems is Logicbroker solving and how is that benefiting you?** Using Logicbroker makes us efficient in that we can focus on our job and what's important. We are confident that Logicbroker takes care of the orders and invoices between our selling channels and shipping solutions. **Official Response from Logicbroker Customer Service:** > Hello, thank you for taking the time to write this review for Logicbroker! We are so happy to hear that you have been able to take advantage and see the benefits of our platform and have gotten the support you needed from our team. We appreciate your feedback around documents coming in and glad that you can work with our team to rectify it quickly. Thank you! ### 25. Very easy integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2021 **What do you like best about Logicbroker?** The ability to test and move to production with little interaction. **What do you dislike about Logicbroker?** The error process and how to correct errors. **What problems is Logicbroker solving and how is that benefiting you?** Automation **Official Response from Logicbroker Customer Service:** > Hello, thank you for taking the time to write this review for Logicbroker! We are happy to hear that you have been able to utilize our platform to automate your order processing. We appreciate your feedback around error processing, and will continue to make updates to improve the process. Thank you! ### 26. Great Program! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2021 **What do you like best about Logicbroker?** Great connection between Amazon Vendor and the customer **What do you dislike about Logicbroker?** The ability to split items to multiple shipments with the Amazon connection **What problems is Logicbroker solving and how is that benefiting you?** Our Amazon Vendor Dropship EDI connection. The process is a lot for fluent with Logic broker **Official Response from Logicbroker Customer Service:** > Hello, thank you for taking the time to write this review for Logicbroker! We are happy to hear that you have been able to utilize our platform to automate your order processing with Amazon. We appreciate your feedback around splitting items across shipments and will take this back to our team as a potential product update. Thank you! ### 27. Super Easy Order & Inventory Management **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon C. | Implementation Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2019 **What do you like best about Logicbroker?** I love that the system is super intuitive and extremely easy for advanced developer features, such as API connectivity, etc. **What do you dislike about Logicbroker?** I dislike that I can't just use it for everything other than Sears! **Recommendations to others considering Logicbroker:** Be patient during your setup process, as it can be a little bit intimidating whenever you're first running all of the tests between your company and the retailer. However, once it is up and going, be ready for the easiest transactional and inventory manager that we've so far found. Also, be sure you throw some of your developers or tech-savvy people onto the portal, as they may be able to do some really cool stuff with automation! **What problems is Logicbroker solving and how is that benefiting you?** I am using it for order processing between the company and Sears, as well as inventory management. **Official Response from Logicbroker Customer Service:** > Hello Brandon! Thank you so much for your positive feedback and for taking the time to post this review. So glad to hear you are enjoying our platform! ### 28. Logicbroker Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2017 **What do you like best about Logicbroker?** I like the level of experience that the staff has implementing EDI systems and large scale projects. They have both the capability and commitment to tackle large scale undertakings and have had pleasant experiences working with their team. **What do you dislike about Logicbroker?** In the past they have had some organizational changes which has resulted in changes of staff. **Recommendations to others considering Logicbroker:** Logicbroker has strong customer service and a dedicated team that is committed to helping us achieve operational efficiency across all levels of our platform. **What problems is Logicbroker solving and how is that benefiting you?** They support custom EDI with dedicated staff to help us solve our company's issues. I've had a positive experience customizing different aspects of their capabilities. ### 29. Safe and reliable **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2017 **What do you like best about Logicbroker?** I had positive experience with this platform while implementing it into a business. **What do you dislike about Logicbroker?** The company I work for, has decided to switch the partners so not using it anymore. **What problems is Logicbroker solving and how is that benefiting you?** trade, exchange, data, research.. **Official Response from Logicbroker Customer Service:** > Hello, thank you for taking the time to write this review for Logicbroker! We’re so glad you had a positive experience with our platform. We really appreciate your feedback. Thank you! ## Logicbroker Discussions - [What is Logicbroker used for?](https://www.g2.com/discussions/what-is-logicbroker-used-for) - [View Logicbroker pricing details and edition comparison](https://www.g2.com/products/logicbroker/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-18+17%3A07%3A57+-0500&secure%5Bsession_id%5D=e3a446ff-60b0-429e-8e4b-36ae353d7e67&secure%5Btoken%5D=17d371d9e6394767da2f0e3f8de45709233c4afd1916ae89b291afe30b5cc2dc&format=llm_user) ## Logicbroker Features **Data** - Information Tracking - Data Duplication - Security - Scheduling **Vendor Tools** - Live Chat - Food Delivery Support - Rental Service Support - Booking System **Product Sales** - Product Filters **Order Entry** - Entry - Register - Notifications **Functionality** - Data Exchange - Data Mapping **Supplier Collaboration - Supply Chain Business Networks** - Onboarding - Order Tracking - Quotes - Performance Analysis **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Logistics** - Scaling - Automation - Communication - Copy - Integration **Customer Tools** - Ratings and Reviews - Real-time Shipping Calculators **Administration** - Reports & Analytics - Order Tracking - Pricing Automation - E-commerce Platform Integration - Process Automation **Order Tracking** - Shipping - Tracking - Backorder **Management** - Workflow Management - Exception Handling - Real Time Reporting **Localization** - Multi-Language Support - Multi-currency Support **Inventory Management** - Stock Levels - Flow Of Goods - Reserving Goods **Integrations** - Third Party Integration - BI Tools Integration **Software Offering** - Standalone - Plugin **Customer Management** - Order Status - Information Access - Email Notifications **Security** - Communication Protocols - EDI Standards **Subscription Management** - Payment Data - Payment Gateway - Billing - Automatic Payments **Support** - EDI Testing **Agentic AI - Order Management** - Adaptive Learning - Natural Language Interaction ## Top Logicbroker Alternatives - [SPS Commerce Fulfillment EDI](https://www.g2.com/products/sps-commerce-fulfillment-edi/reviews) - 4.2/5.0 (592 reviews) - [TrueCommerce EDI](https://www.g2.com/products/truecommerce-edi/reviews) - 4.4/5.0 (413 reviews) - [Cleo Integration Cloud](https://www.g2.com/products/cleo-integration-cloud/reviews) - 4.4/5.0 (534 reviews)