100 Lively HSA Reviews
Overall Review Sentiment for Lively HSA
Log in to view review sentiment.
I like the website interface. I think it's clear and easy to use. I appreciate the focus on being able to help employees transfer their funds over to Lively from previous HSAs. Review collected by and hosted on G2.com.
implementation has been not good. We have had 3 customer support people. There was little transition from the first to the 2nd, so we had to start some conversations all over again. The current person we have has been the most helpful, and hopefully that continues. Review collected by and hosted on G2.com.
Lively both looks good, which is not a given in this industry, and is very intuitive to use. As the administrator for our account, it's easy to manage team members and their contributions. Review collected by and hosted on G2.com.
Changing contribution amounts when Lively is linked to a third party platform (like Ease) has proved a little confusing. Review collected by and hosted on G2.com.
I love the Lively HSA
1st completing the task every payroll.
seeing the contributions on my HSA Plan app on my phone
making a one time employer contriubtion to an employee's HSA
easy set up to add new employees
email reminders from Livley to complete the payroll task
One log in to see all the accounts (company's under my user name) Review collected by and hosted on G2.com.
I don't have any dislikes regarding Lively HSA Review collected by and hosted on G2.com.
Lively HSA is extremely user-friendly. The set-up was extremely simple, and it did not take very long to set up not only my account, but to get my employees signed up as well. I highly recommend Lively HSA to any employer looking to add HSA benefits to their employee benefits package. Review collected by and hosted on G2.com.
We have had Lively HSA for almost 2 years now, and I can honestly say that I haven't experienced a single downside yet, on the employer or employee side. Review collected by and hosted on G2.com.
I love how easy it was to set up our account with LIvely. The account manager is always quick to respond if there is a question. The employees also love the ease of use, from setting up recurring or one-time payments. I can check in to the account anytime I need to review invoices and employee accounts. It has been a seamless process with our HRIS integrations. Review collected by and hosted on G2.com.
I have not found an aspect of Lively that I dislike. Review collected by and hosted on G2.com.
Implementation was really easy. Customer service is responsive and helpful. Employee-facing service is equally amazing. The portal is easy to navigate and almost everything is self-service. Review collected by and hosted on G2.com.
I wish there were a more robust integration with our HRIS/ben admin system that includes automatic regonition of payroll contributions, terminations, and enrollments. Outside of OE the process is manual for adding, terminating, and uploading contribution files. Review collected by and hosted on G2.com.
I find it very user friendly and it is easy to submit HSA contributions from payroll. I also like the quick response time from customer support and our rep. They are always very helpful. Review collected by and hosted on G2.com.
if someone decides to change their HSA contribution amount, it is not as easy. I think this is more because of the third party benefit provider we use though, not so much a Lively issue. Review collected by and hosted on G2.com.
The app is easy to use and looks good. Reimbursement process is quick and easy. Review collected by and hosted on G2.com.
It is difficult to understand contributions as there is no view on employer contributions. I cannot see what part of each monthly contribution comes from the employer vs. the employee. It would also be nice to see previous contributions made all in one place.
Also, you cannot make partial reimbursements for expenses. Review collected by and hosted on G2.com.
Dashboard is quick and easy to get updates. Love the ability to do bulk changes. Way very easy to implement. Review collected by and hosted on G2.com.
I can't think of anything that I dislike. Review collected by and hosted on G2.com.
