Launchmetrics Reviews & Product Details

What I like about LMS is that it has made us more efficient on the inbound side. Ulimated the manual entry of data and human error. The support we get from Sean and the rest of the team has been great. They are reachable and are continuesly supportin gus. Review collected by and hosted on G2.com.

Not much things I dislike about LMS and all the things i dislike, Sean and his team are looking into our request making the adjustments. Review collected by and hosted on G2.com.

Launchmetrics is really great allocation system that is easy to use. The team is also very helpful if we ever run into any issues. Review collected by and hosted on G2.com.

Things selected are added to a queue and remain on there even if you leave the page. The only issues I've run into when this happens are when I return to the sample manager and print barcodes and accidentally print 40 barcodes as opposed to my selection of 5. Maybe we can get an alert to review the queue prior to printing? Review collected by and hosted on G2.com.

I like that our consultant is always available to help us with anything that comes up. Review collected by and hosted on G2.com.

I would like to have more control over accounts. Like changing passwords, creating accounts, or making adjustments to peoples accesses on my time without having to send an email. Review collected by and hosted on G2.com.

Launchmetrics is easy to navigate, user-friendly in most of its aspects, and has all the tools that allow you to keep track of samples in a very detailed way. However, it was essential for us the help and guidance received by our Customer Success Manager, Sean Lonergan! He really supported us in every step of the project and he's been such a point of reference, always available to solve our issues or answer our questions. Review collected by and hosted on G2.com.

So far, I wouldn't say there are any downsides. Review collected by and hosted on G2.com.

Once you get used to the platform, it's very easy to use. It has a lot of different options and ways to categorise our guests to keep track of them before and after the events which is very practical for us. Also the customisation of the mailings is very easy to do.

The support team is super fast to answer, and our main point of contact, Federica Gavagna, extremely helpful and always makes herself available if we have questions, requests, etc. That has been great, as it has helped a great deal to ensure that our first try-outs with the tool went smoothly. Review collected by and hosted on G2.com.

We would like to have the option to have completely customised rsvp landing pages, so that there would be a visually connecting thread from the email invite into the rsvp page. Review collected by and hosted on G2.com.

We have been using Launchmetrics for our events: the software is very user-friendly, easy to learn and simple to use.

Amazing team, very attentive and supportive towards the client and ready to answer promptly and help in problem-solving throughout all phases and events, both in person and from remote. Review collected by and hosted on G2.com.

So far, nothing that we dislike – the team is very open about suggestions and implementing features that may need improvement. Review collected by and hosted on G2.com.

very useful and timesaving platform for our fashion samples send outs Review collected by and hosted on G2.com.

so far nothing to say, the platform is easy to use and the instruciotns from the customer team are always very clear and precise Review collected by and hosted on G2.com.

It is a very useful tool for managing databases related to events: sending invitations, guest control, sending communications, etc. Review collected by and hosted on G2.com.

Nothing. The tool is very comprehensive and the support team is very accessible and professional. Review collected by and hosted on G2.com.

Launchmetrics allows us to barcode and track samples efficiently and effectively. Mark is always available to answer questions and provide help. Often going above and beyond, Mark helps us with different options that may be better for our operation. This improves our quality of use and simplifies the process. Review collected by and hosted on G2.com.

Launchmetrics uses a different vernacular than our company. Many of the processes have terms that mean something else and are locked or hard to change to our company's representation. This leads to us having to issue trainings for the terms that mean two completely different subjects. Mark is more than willing to help us or to try and fix what he can. Review collected by and hosted on G2.com.

How easy it turns compiling all clippings from media around the world, for all of our represented clients Review collected by and hosted on G2.com.

(Very little times) it does not recognise some titles around. Review collected by and hosted on G2.com.