Customer Reviews - Non-Profit Organization Management
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Customer Quotes

CS
IT Lead
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review

"KnowBe4 Review"

What do you like best about KnowBe4 Security Awareness Training?

Fostering awareness and establishing positive routines within the team to systematically evaluate procedures, carefully check emails, and apply recommended practices has proven to be a beneficial endeavor.

Setup and implentation is so easy and if you run into any issues, help is just an email or call away

What do you dislike about KnowBe4 Security Awareness Training?

It would be nice if the software recognized people’s weakness in security awareness and was able to manipulate that more

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Helping staff build good process and habits

GW
IT Systems Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"KnowBe4 Review"

What do you like best about KnowBe4 Security Awareness Training?

They use real world scenarios and are up to date with the latest phishing attacks.

What do you dislike about KnowBe4 Security Awareness Training?

Even though the trainings have good information, a few of the trainings can take a while to do. I believe it is because they have a lot of information that gets put into a training.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

As I stated earlier, they are up to date on the latest attacks. The trainings let our end users know there are several ways they can be tricked into letting an unauthorized person get access to our network.

JV
Senior Network Administrator
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review

"Would Recomend"

What do you like best about KnowBe4 Security Awareness Training?

It' s simple, easy, and to the point. Trainings are short and sweet.

What do you dislike about KnowBe4 Security Awareness Training?

No major downsides. It would be nice if training campagins updated to the latest content automatically.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Help support end user awarness and vigilance.

Bradley T.
BT
Writer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review

"Very descriptive and intuitive system that can be managed by tech-savvy non-IT professionals."

What do you like best about KnowBe4 Security Awareness Training?

The ASAP program gives you a full timeline of tasks to complete so you learn how to use the platform and the reporting is comprehensive.

What do you dislike about KnowBe4 Security Awareness Training?

Some of the steps of the ASAP program seem a bit out of chronological order. Setting up the policy, communicating with stakeholders, sending out newsletters etc should be the first steps.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Cyber security awareness and phishing measures for the more computer illiterate members of the org.

AV
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Great modern way to get employees interested in their part of email security."

What do you like best about KnowBe4 Security Awareness Training?

up to date descriptions about terms and best practices for email security and general awareness.

What do you dislike about KnowBe4 Security Awareness Training?

The unfortunate merge of sci-fi to reality, can make some of the series more drama based and not generally relatable to most people.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

being more aware of emails that come in and the potential to "know before"; giving an employee the power to prevent common threats.

Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review

"I have had exceptional customer service with this company"

What do you like best about KnowBe4 Security Awareness Training?

Easy to manuver through the training. Great product

What do you dislike about KnowBe4 Security Awareness Training?

None I know of, however, I have submitted a request and woud like to see it answered.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

It has helped my organization become more aware of the email scams out there.

Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"KnowBe4 provides a valuable service"

What do you like best about KnowBe4 Security Awareness Training?

It allows us to provide continuous security training, along with the ability to test users and gage their level.

What do you dislike about KnowBe4 Security Awareness Training?

Some content seems dated or not applicable to us.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

It keeps users up to date on security threats.

Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Our Employees are the Best Defense"

What do you like best about KnowBe4 Security Awareness Training?

KnowBe4 Security Awareness Training helps to educate our employees on the best ways to protect our company from harm. We schedule weekly trainings and most are very short and many are entertaining as well. Instead of being dry, boring lectures it's humorous education. It never takes much time to complete but it's effective. We have been doing this for a year and we took a Security Awareness Proficiency Assessment at the beginning and at the end of a year and we saw our scores rise. Several employees state how the knowledge that they are learning has even helped them in their private lives.

What do you dislike about KnowBe4 Security Awareness Training?

I don't really see a down side. I am very happy the way it is.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

KNowBe4 educates our empoyees on the different ways our company can be attacked and how they are the key for prevention. Our risk of cyber attack is much lower now that we are training.

Verified User in Non-Profit Organization Management
AN
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
(Original )Information

"Improved Security Awareness"

What do you like best about KnowBe4 Security Awareness Training?

Having used the KnowBe4 system for 5 years, I am impressed by the quality of the training modules available in the system and the sophistication of the simulated phishing emails available. It keeps our users on their toes and helps keep our organization safe against cyber security threats.

What do you dislike about KnowBe4 Security Awareness Training?

There's is nothing I dislike about the KnowBe4 system.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Although there is no way to guarantee that our organization will not fall victim to a cyber attack, KnowBe4 has dramatically improved the overall awareness of how everyone is vulnerable to cyber security attacks. KnowBe4 reinforces best practices for identifying phishing emails.

Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review

"Good Seasoning, but Needs More Spice"

What do you like best about KnowBe4 Security Awareness Training?

The training courses give a good overview of the potential threats that come from a variety of sources such as e-mail, texting, and web habits.

What do you dislike about KnowBe4 Security Awareness Training?

The courses do seem to be repetitive from year to year. They are updated to an extent, but sometimes you feel that it's the same thing over and over again without much variety.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

We have been ransomed in the past and believe that it was caused by someone clicking on a bad e-mail. KB4 brings awareness for better personal habits regarding unsolicited e-mails and web browsing.