I love how you can customize and create a phishing campaign for your organization. It even includes some useful and realistic phishing templates and provides a helpful visual report of your organization's Risk Score. I also love that they offer webinars and are always up-to-date with the latest threats and phishing attacks.
Some features like the KCM GRC and full access to their training materials are only available if you get a higher subscription tier. We hope that this more features are added to lower tier subscription or keep the prices cheaper.
If you need to create a simulated phishing campaign for your organization and assign specific training for users, knowbe4 can definitely help.
A phishing campaign is an effective way to teach employees to spot deceptive messages and help combat phishing. Making these campaigns successful requires planning, communication, and analysis. Knowbe4 helps to make these campaigns successful and easy to manage.
Wide variety of available training videos, and "The Inside Man" series is a new favorite - different tactic for training videos which is a great idea! It is developing a much greater awareness across all our user base that every person has responsibility for security.
I have not seen any downsides at this point.
The use of alternate videos, which contain humor/satire, has proven to be very valuable to many of our users who tend to see this kind of training as boring. These alternatve videos which KB4 has produced is a great bonus feature.
Helping our users become more aware of their role in maintaining our organization's security. It is creating dialog across all of our user base, as they discussing with each other the phishing simulations that they are receiving.
When we have questions about setting the training campaigns, the customer support team has been very responsive and works with us via Zoom to confirm that we understand our options. The training curriculum has a good amount of variety and the 'fake phishing' tests have been effective in evaluating our security awareness.
We have not had any issues with KnowBe4.
We raise the awareness of our staff to the threats we face inside and outside of the organization. Testing shows that the training has had a positive impact in making our organization more secure.
KnowBe4 Security Awareness Training is simple to use and very effective. The dashboard provides a single pane of glass for everything. The content of the training is up to date and relevant to current trends. Set it one time and forget it; the system will manage everything related to itself.
We have yet to find something which we dislike.
We have increased the security awareness of our users; after using KnowBe4, our phish prone ratio decreased big time.
The ability to utilize the system to require staff to receiving training based on their response to phishing tests
It was difficult to set up as an O365 customer but support was dilligent and helpful for our success
We have had Phishing compromises, one that provided credentials. The testing and training has brought awareness to our users to check their email for several factors before responding and avoiding links when possible.
Automated campaigns with remedial training have proven very helpful. The Phish Alert button has also proven very helpful in improving user phish submission.
The training content isn't as customizable as I would like to see. Even with the Platinum subscription content seems somewhat limited.
Our organization is increasing its security posture with ever-evolving phishing and social engineering threats.
KnowBe4 has great training videos, a great platform for making your own phishing emails, and the best feature is probably the Phish ER system where you can use the system to analysis a reported message from your users for malware (using a scan from Virus Total) and then if it is malicious you can rip the messages from all users inboxes. This feature alone is worth the price of admission.
I wish there was an option to do more customized vhishing emails as well as smishing.
Our company was getting hit with a lot of phishing emails. Using Know Be 4's tools, I've been able to train users not to click on everything and ask questions about a suspicious email.
The content has been very helpful and informative for my users. Most claim to have learned quite a bit, and talk about what they discover from the modules. I also appreciate the variety of tools available to the administrator(s) that help make it easy to grab useful data in easy to present formats such as graphics, graphs, and charts to decision-makers and other parties of import. The additional ability to take all of that data, and cross-reference to historical data to show/track progress has enabled me to justify renewing our subscription with KnowBe4 as well.
The organization of the administrative console is a little tedious to manage and navigate, but even still is very workable.
When looking for user training, I strongly suggest focusing the pitch as it were on the practicality of the content for the cost of getting it. I know as a non-profit, my organization can hardly imagine not achieving a great ROI, but compared to the costs of dedicated security appliances or software suites, it is a much lower cost for a much greater benefit to ROI with KnowBe4. Even still, having compared a number of other products some years back before we opted to work with KnowBe4, their content and the people they have giving their expert input to develop it are second to none in my opinion.
The administrative console also provides a lot of useful information in practical formatting both for viewing and presentation to executives and other decision-making parties (things like graphical representations of the data like charts and graphs that can you can screen-shot, print, or snip and drop into slideshows or such, making it much easier to provide useful info in a laymen-accessible format to leadership. The ability to track changes in user behavior based upon their handling or treatment of simulated phishing emails and such has proven very useful to me, as well as all of the info and tools I mentioned helping to justify continued expenditure towards addressing the human-element of security that I know some security teams or officers can at times struggle to get other leadership to sign off on.
User awareness of the constant risks and threats posed especially by communication and social engineering was almost completely lacking outside of the C-suite at our organization, prior to our starting to work with KnowBe4. Both in general, and even among the leadership team, awareness has increased significantly, and user wariness of potentially malicious content and activities has very visibly increased over the past few years since we began to work with KnowBe4.
KnowBe4 dedicated success manager assigned to coach you through best practices. They help brainstorm ideas and really understand the tools.
Some of the courses don’t perfectly align with our process. We have to be careful to pre-screen content to be sure it fits us.
Our users were very naive regarding phishing emails. This training and ongoing testing process has significantly raised awareness and improved our testing scores. It’s working!!
The security awareness training content is very robust and rich. Our users are the weakest link when it comes to cybersecurity. Each year, we provide mandatory security training for all employees using KNOWBE4, and have received great positive feedback. The short duration trainings are tailored to develop the competencies of our users as it relates to social engineering, spear phishing, ransomware attacks and in general best practice for identifying security tactics deployed by hackers or intruders while they carry out their day to day tasks. The portal also offers tools that can be deployed to capture users that are prone to some of these security threats, which helps the IT department to better manage and secure our network and also provide more training for such users. Our users are now able to identify and report suspicious emails, text and calls when they receive it. We are better secured than we were before signing up with KNOWBE4 and also continue to pass audit compliance for cyber security awareness. We have seen ROI and will continue to use KNOWBE4 for our security training programs.
We do not have any downsides to using KNOWBE4 for the organization's security awareness training, but instead have benefited more.
The security vendor is about the best when it comes to security awareness training for any organization. We are very pleased with their product offering and support. The ROI will be seen within months.
The security awareness training content is very robust and rich. Our users are the weakest link when it comes to cybersecurity. Each year, we provide mandatory security training for all employees using KNOWBE4, and have received great positive feedback. The short duration trainings are tailored to develop the competencies of our users as it relates to social engineering, spear phishing, ransomware attacks and in general best practice for identifying security tactics deployed by hackers or intruders while they carry out their day to day tasks. The portal also offers tools that can be deployed to capture users that are prone to some of these security threats, which helps the IT department to better manage and secure our network and also provide more training for such users. Our users are now able to identify and report suspicious emails, text and calls when they receive it. We are better secured than we were before signing up with KNOWBE4 and also continue to pass audit compliance for cyber security awareness. We have seen ROI and will continue to use KNOWBE4 for our security training programs.
