It was pretty easy to configure my first training. My representative was knowledgeable enough to walk me through the platform. ADSync helps to sync users with my AD environment.You can start with simple module and go to more advance one. You can use posters, games, newsletters,etc
It take me bit of the time to configure phish alert button for GSuite. I need to involve Google support to troubleshoot the issue and finally I was able to put it to work.
Easy to implement and more than 900 different training video modules on huge variety of different topics.
I was able to find even nodules that are non related to cyber security
My users become more knowledgeable about all type of phishing, spear-phishing, spoofing e-mail that company receive on daily basis. The know thinking before clicking on suspicious links.
I like the variety of training courses offered from safety, security awareness, HR topics & more!
My experience with KnowBe4 has been positive. I haven't experienced any issues.
The KnowBe4 training allows us to engage our associates and provide critical training that is easily accessed and completed during their work day.
I absolutely love and utilize the phishing simulations and trainings as a result of the simulations. I use the scheduled campaigns to send out tips and tricks each month. Phish alert button is enabled on our email accounts as well as the second chance alert. All of these things have played a major role in stabilizing our environment at my company.
I have not found anything that I dislike about the system.
If you struggle with cyber security at your organization, this is an amazing tool. I did a free "trial" where I sent out the first phishing simulation to see if I liked this, and it surpassed my expectations. Wonderful platform!
People at my organization actually fell victim to CEO fraud and that was the last straw and what made me go out and purchase this service. I have noticed a significant drop in the number of people clicking on links in emails and i believe folks have gained knowledge with the annual training that they get assigned in addition to any training as a result of a phishing simulation.
Staff keep in mind that any email could or can be a phishing email.
Staff complain about the training. Some users don't even watch them.
We had a problem with staff not having any cybersecurity training. We solved that problem with KnowBe4. Staff actually catch the test phishing emails and show me them.
Great feature set. Excellent Customer success and support teams.
Some configuration settings are not intuitive and take some digging to understand.
Great product.
Threat awareness, and a reduction in the number of malware incidents. Staff are quick to ask about anything suspicious.
This program gives us a tool to assess the strength and/or vulnerability of each of our users, then provides the training necessary to train the users to spot the red flags.
There is nothing I dislike. I only wish some of my users could see the benefits, personal and professional, that this knowledge provides.
Finding which users are the weak links in our chain, and strengthening our "human firewall". We went from nearly a third of our users failing the simulated phishing emails to zero failures!
KnowBe4 has a very intuitive user interface. Great support staff that walk you through each step. My users thought the training content was highly informative and very well produced. I feel my users are getting best in class security awareness training that is so important to organizations in these times. I would highly recommend them to all organizations to improve their teams ability to keep the organization secure. This training also helps staff with their personal email and internet interactions as well.
I have not found anything I dislike about KnowBe4!
I would recommend they try the free phishing test that KnowBe4 offers so they can see how many of their staff are prone to phishing attempts.
We are using KnowBe4 to train our staff about internet security awareness. We were recently subjected to a CEO spear phishing attempt that was blocked by a very attentive accounting member. This led our foundation to investigate methods to improve our internet security awareness. My users are now using the Phish Alert to send me phishing attempts and learning from the excellent training content available from KnowBe4.
Easy to use Great response from staff
Easy to setup
There is nothing to dislike the product it great
Just the ability to make users more aware
It keeps our staff vigilant and trained to recognize attacks without the need to constantly conduct poorly-attended internal training. For what I consider a very modest expense, it has dramatically improved the security awareness of staff and has helped defend against several very targeted spearphishing attempts. I consider it a key part of any "defense in depth" security effort.
There is not much to dislike. It would be nice to have a more technical and frequently updated video with information valuable to IT staff, perhaps quarterly.
HR has required a set of IT-recommended training videos that all staff view at the start of employment and refreshed annually. Among many staff the weekly phishing simulations have become a friendly source of ribbing when someone falls for one. Staff generally takes the requirement for complex passwords seriously, and the average level of threat awareness has skyrocketed.
The phishing simulation looks very real and makes users feel like the email is legitimate. The social engineering aspect of the test simulation is great. The fact that we can use the SCORM files into our LMS so that users can find all training material through our learning channel streamlines it for our users,
Training labeled as Kevin Mitnick is not appealing to users. It may be good to have more customization capability in the SCORM file that we incorporated in our LMS.
It is an easy solution to train users to be safe amidst the rampant cybersecurity threats.
Helping users to identify and respond safely to malicious cybersecurity threats. Our users have decreased from 30% phish prone to 6.7% in 3 months time.
