Very intuitive interface for navigation.

I've found out a bit difficult to figure out the logic settings to make certain automated processes work correctly.

Reduced our user click rate immensely and have users the knowledge to recognize phishing emails.

I love the wide range of phishing campaigns that can be sent out to end users. There are so many different categories of topics!

I wish there was a way that admins can be sent a reminder email before a simulated phishing campaign is sent out to their end users.

We are able to test our end users on the latest security risks and threats. The modstore has so many fun videos that we use to send to our end users.

KnowBe4 will improve your security posture and check your compliance boxes. It is easy to target departments and other groups in your org for specialized training, The phish testing can help identify your most vulnerable users and tailor trainings to improve their ability to identify naughty messges.

The dashboard is a bit clunky to navigate. Creating new training campaigns can be time consuming. Searching for new training modules could be improved a lot. Knowing which training modules have been used previously is hard to identify.

KnowBe4 is solving a compliance requirement for us along with educating our users. As a HIPAA regulated org, KMSAT checks the necessary box and improves our overall security strategy.

I like the ease of which to set it up. The training is easy for my staff to complete, but it is relevent.

I can't think of anything other than I wish hthere was a better way to hold people accountable for not doing their training.

I think that the training is opening the eyes of my company. Users are beng more cautios and it has helped us identify issues as well as avoid problems.

The fact that it helps people become more aware of the security risks that are around us all the time.

I don't dislike KnowBe4 per se. I guess one thing I would dislike is the price. For example we only have 30 employees, but we couldn't get phishER for less than 100. Or maybe it was security coach. I will have to look.

KB4 is helping staff be better prepared to resist the threats that come in the cyber door. We also need KB4, because it's a pré-requisite for Cyber Liability Insurance.

There are varied topics that I can choose from, download and add to our LMS system. Topics are relevant and change/update

There is so much content. As a customer, There has only been me. I now have a team, but need to train them. This is more a me issue, than an actual issue with the product.

Providing phishing simulations for employees. We have been using for 5 years. Our insurance is now asking us about the training. We can truthfully say we are using training for employees and tracking and following up with the employees. This is one tool, along with other education.

The ease of use. It is user friendly to both the end user and the admins.

I haven't found anything thus far that I don't like. It's great you can clone the trainings.

It is solving keeping our organization safe and benefiting the ease of use for me of training my end users.

There are so many offerings through KnowBe4's Security Awareness Training. The trainings cover a variety of topics, many of which our users have struggled with in the past. The trainings are engaging and don't feel overwhelming once a month. Our Customer Support Representative has been super helpful with setting up our trainings and helping us set up other features. We also enjoy the newsletter and scam of the week features.

It can sometimes be difficult to find a specific training video that we want to see or that is directly relevant. We haven't yet started pushing out phishing campaigns, but we are excited to start on that later this month.

We use the Security Awareness Trainings to educate our users on cybersecurity and internet best practices. We had trainings through our previous vendor, but they were inadequate and didn't give us any visibility. It is nice that we are now able to see who is completing the trainings and at what capacity.

I like how easy the trainings are to follow and listen to in a short amount of time.

I can't say I have any downsides, but if I had to it would be the threat of the week emails can be lengthy at times.

The trainings help remind staff to always be cautious even while on work emails accounts. KnowBe4 keeps up to date examples and trainings to show why it is so important.

It is very user-friendly with great content. Also easily tracks everyone's progress.

It is not easy to omit users from specific training.

Issue of users clicking on phishing emails. The benefits are PCI Compliance and teaching users more about phishing and what can happen if they click on a phishing email.