Customer Reviews - Higher Education
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Customer Quotes

Eric E.
EE
Network Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Excellent - we think this product is great!"

What do you like best about KnowBe4 Security Awareness Training?

This is an excellent tool for getting our end users familiar with real life phishing attempts and lets us easily track clicks into potential threats via knowbe4.

What do you dislike about KnowBe4 Security Awareness Training?

I can't think of anything at the moment as the product has served us very well.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Phishing mainly and we use this product to create tests and emails to train our users on what to look out for

Verified User in Higher Education
AH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"KnowBe4 is easy and their team helps you automate the training process"

What do you like best about KnowBe4 Security Awareness Training?

Automations - We are linked to active directory and our staff is automatically added into plans. Their team helped us setup automated campaigns to train our staff and phishing campaigns. If someone is a clicker on a phishing email. they are automatically enrolled in additional training and phishing.

What do you dislike about KnowBe4 Security Awareness Training?

It's not super straight forward on its own, I appreciate my customer success manager being available when we have questions on how to achieve something within the platform.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Must do security training for compliance purposes. Trainings are relevant and there are different levels for different types of users.

Verified User in Higher Education
UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"I know it's necessary but it can take some time."

What do you like best about KnowBe4 Security Awareness Training?

It taught me some things that I did not know.

What do you dislike about KnowBe4 Security Awareness Training?

The length of the training is too long for me.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Cyber security.

Verified User in Higher Education
AH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Does what it sets out to do"

What do you like best about KnowBe4 Security Awareness Training?

Has all the tools you need for training an awareness.

What do you dislike about KnowBe4 Security Awareness Training?

Training assignment can be a bit clunky, and editing campaigns after they start isn't possible.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Helps us train our workforce for security compliance.

Dan S.
DS
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information

"Excellent security training"

What do you like best about KnowBe4 Security Awareness Training?

Their security training is up to date. They are constantly updating their training based on new threats. We especially appreciate their phishing campaigns which keep our end users on their toes. KnowBe4 makes it easy to roll out new campaigns. They have good reporting for administrators.

We especially appreciate their responsive customer support.

What do you dislike about KnowBe4 Security Awareness Training?

We used to have access to Title IX training. However that is now moved to a premium package for which we have to pay extra.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Reminding users about cybersecurity best practices.

Jeremy H.
JH
Percussionist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Great software for all training needs. Plus the PAB is a great tool!"

What do you like best about KnowBe4 Security Awareness Training?

KnowBe4 makes training our employees on HR and IT subjects super easy. The layout and tracking helps us to keep on top of where our employees are on their annual company training, and help us to follow up if more training is needed.

The Phish Alert Button, and Phish ER, are also amazing tools that help us keep on top of cybersecurity. Our employees actively use the PAB and not just on their training emails. We are able to keep a better eye on potential threats, and keep our employees diligent when dealing with these threats.

What do you dislike about KnowBe4 Security Awareness Training?

I honestly do not have much bad to say about KnowBe4. My experience has been very positive.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Training new employees in HR and IT subjects. There is also the Phish Alert Button and Phish ER that help us to keep ahead of cybersecutiry threats.

Anthony D.
AD
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review

"A comprehensive solution that stands out in the realm of cybersecurity education"

What do you like best about KnowBe4 Security Awareness Training?

KnowBe4 Security Awareness Training excels in key areas such as ease of use, implementation, customer support, frequency of use, number of features, and ease of integration. With its user-friendly interface, comprehensive features, and exceptional support, KnowBe4 is a top choice for organizations looking to enhance their cybersecurity posture through effective employee training.

What do you dislike about KnowBe4 Security Awareness Training?

There are not really any shortcommings to the KnowBe4 Training. It truly excels in all areas.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

KnowBe4 helps schools address cybersecurity challenges by providing comprehensive training, awareness programs, customizable solutions, and ongoing support. By empowering faculty, staff, and students with the knowledge and skills to recognize and mitigate cyber threats, KnowBe4 enables schools to create a safer and more secure learning environment.

JW
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review

"Good product"

What do you like best about KnowBe4 Security Awareness Training?

KnowBe4 offers a vast array of training topics, and have themed modules. I like that there are multiple training choices for most topics.

What do you dislike about KnowBe4 Security Awareness Training?

The current admin intrrface is a little clunky and difficult to navigate.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

We are currently focusing on phishing and BEC very heavily. KnowBe4 helps us train users in what to look for within emails to not only protect themselves, but also our organization.

Verified User in Higher Education
AH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review

"A delightful experience"

What do you like best about KnowBe4 Security Awareness Training?

The videos and trainings have already been created for us so it allows us to easily parent up to date and relevant content to our employees.

What do you dislike about KnowBe4 Security Awareness Training?

I currently haven't encounter any problems with the system.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Keeping our employees up to date on their security training and helping them to understand the dangers in new software and processes.

AN
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: In-app

"Simple to use"

What do you like best about KnowBe4 Security Awareness Training?

Effective for large groups. We use it annually.

What do you dislike about KnowBe4 Security Awareness Training?

Would like more specific content, like for sensitive data handling

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Educating a large group of users.