The videos are well produced and I always learn something new!

People don't realize how well done they are and avoid watching them because most training videos are awful.

Bringing awareness to the end user that don't normally have much experience with cybersecurity.

KnowBe4's platform makes creating training campaigns a breeze. Also provides you all the tools needed to notify your employees, track their progress, and even notify their direct supervisors on their progress. It's super simply to get everything setup.

Some of the modules are a little cheesy and surface level, but at the same time it's hard to get people to pay attention long enough to learn anything of value these days. Their succient and quick modules are the most digestible way to providing the information to your employees as I've seen.

We were not able to provide any sort of standard Security Awareness Training before KnowBe4. Once we were required to do so by our cyber security insurance company, we immediately reached out to KnowBe4 because we knew they were the industry standard when it comes to easily deployable training modules.

The integration of the solution's capabilities and features are excellent, and the content of the modules are regularly updated and kept fresh and current. Also the ability to manage the various types of simulated phishing tests alongside the IT Security Awareness Training campaigns in the same portal makes the overall management task very easy and efficient.

The only dislike is the inability to receive feedback on missed questions on the quizzes within the modules (i.e., the correct answer if answered incorrectly). My understanding is, "this was by design."

The solution allows us to readily comply with the requirements for us to have IT security awareness training, and more.

- Excellent content

-Easy-to-setup training and phishing campaigns

-A single tool to manage all Security Awareness Training

-A dedicated knowledgeable customer success representative

-Easy to integrate with MS365

-Cannot think of anything. I find the platform useful and simple.

-Maintaining user vigilance

-Compliance training

-New employee training in safe data handling and incident reporting

-Record of metrics

-Integration with other content delivery platforms (cornerstone)

It is very easy to use and implement into your network. Campaigns are simple to create and send out to your user base.

Certain videos are long form. These are fine for certain types of people, but the majortity aren't going to stick around for a 45 minute video that could be explained in 3 minutes.

It helps train our users about what to look for not just with email security, but also a wide range of topics for endpoint and network security.

Extremely easy to use and setup platform with good reporting and metrics

More UK centric training would be good and training focused on Universities as some of the videos are a bit corporate

Both end user security awareness training and regular phishing campaigns

It is timely and relevant; my students enjoy it.

It's a bit expensive for my budget, but other than that it's great.

It helps teach/train my students, and provides good variety in learning materials.

Flexibility with setting up user groups, and easily being able to customise campaigns. The support service is also prompt with replying.

The built-in reporting capabilities can sometimes be difficult to use, and often requires manual extraction of raw data and separate analysis.

It is helping us build phishing awareness within our business, and allows us to track and quantify improvement/uplift.

It helps in identifying weak points and ensuring that our employees are aware and mindful of threats to our security.

Our employees often complain about how hard the test emails are to recognize... but from a Security standpoint that is great as it keeps them on their toes.

Our employees are becoming more aware of phishing attempts and are less willing to click random links. We have seen growth in employees as they take the training.

This tool is fantastic for communicating to our team and training them in cybersecurity

The interface of the tool can sometimes be a little finicky.

Security Awareness Training is our way of informing and training our users on cyber security and their part in protecting our institution.