Customer Reviews - Higher Education
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Customer Quotes

RB
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

"Security Awareness Trainer"

What do you like best about KnowBe4 Security Awareness Training?

The best thing about KnowBe4 security awareness training is it's thorough ease and simplicity in communicating vital points about the serious need for action with knowledge.

What do you dislike about KnowBe4 Security Awareness Training?

For me there is nothing to dislike. I've found there is an easy operation with this solution.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

This security awareness training is allowing our team to understand the benefits of awareness. We have had fewer incidents and concerns because of its implementation.

Nikki B.
NB
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"KnowBe4 Security Awareness Training"

What do you like best about KnowBe4 Security Awareness Training?

Very user friendly and engaging enough to keep users interested.

What do you dislike about KnowBe4 Security Awareness Training?

There were really no problems with the training that I could identify.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

We needed a trusted vendor for Security Awareness Training, and KnowBe4 fits the bill and does it well! We've used other vendors but have been most satisfied with KnowBe4's solution.

Jason C.
JC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"We're relatively new customers, but onboarding was simple and vendor support has been strong so far."

What do you like best about KnowBe4 Security Awareness Training?

End users have well received it for being relevant and not too disruptive (short and to the point).

What do you dislike about KnowBe4 Security Awareness Training?

The AD integration is a bit more complicated than other platforms we've integrated with. The group filters are a bit cumbersome if you need complex user filters.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Our Cybersecurity insurance provider drove our decision as a matter of compliance. However, it has been beneficial in assessing employee knowledge and ensuring our staff remains vigilant.

SC
IT Technologist
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"Helpful tools for security training and threat prevention"

What do you like best about KnowBe4 Security Awareness Training?

There are lots of choices for training. There are videos, posters, games, and information sheets.

What do you dislike about KnowBe4 Security Awareness Training?

Some of the screens are awkward and cause extra scrolling in PhishER.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

It provides training for our staff so that they can be the front line in preventing security breaches.

Jeremy L.
JL
Systems Admin
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"Real world Information"

What do you like best about KnowBe4 Security Awareness Training?

The fact that the training is such that a basic user can understand and benefit.

What do you dislike about KnowBe4 Security Awareness Training?

Hard to say. The users have only complained when they felt tricked, but it was one of the best learning experiences.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Phishing problems. Our users are learning to check before they click.

TJ
Network System Administrator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"Repetitive training."

What do you like best about KnowBe4 Security Awareness Training?

It is good having the phishing emails sent randomly.

What do you dislike about KnowBe4 Security Awareness Training?

It would be more effective if the training videos were different yearly instead of the same ones year after year.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

We don't get very many people falling for phishing emails.

Verified User in Higher Education
UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review

"Simple, clear, and to the point"

What do you like best about KnowBe4 Security Awareness Training?

The real-world examples were very helpful and provided important context.

What do you dislike about KnowBe4 Security Awareness Training?

The time watching a person talking was not particularly helpful; voiceovers with more pertinent visuals are sufficient.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

KnowBe4 shines light on the critical problem of information security and making sure we're not giving away the keys to the kingdom. This protects our organization.

Verified User in Higher Education
AH
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"KnowBe4 Provides Security Training and Testing that I Don't Have to Create"

What do you like best about KnowBe4 Security Awareness Training?

Training that is already written. And testing that is already packaged.

What do you dislike about KnowBe4 Security Awareness Training?

The interface isn't always the most efficient.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

In trying to educate my end users on cybersecurity awareness, KnowBe4 helps my employer comply with its cybersecurity Insurance requirements.

JM
Chief Technology Officer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Great Training Content/Excellent Management Platform"

What do you like best about KnowBe4 Security Awareness Training?

The training content is diverse, relevant, and concise. The management platform is sophisticated and versitile.

What do you dislike about KnowBe4 Security Awareness Training?

Although the platform is sophisticated, it is also complex and requires some dedicated training and focus to master.

Recommendations to others considering KnowBe4 Security Awareness Training:

Be sure that you have allocated adequate staff resources to manage this tool and monitor training campaigns. With appropriate staff attention, you can get a lot of value from this solution.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

We are creating much greater awareness of security threats among our general employee population. We are seeing dramatically fewer security incidents.

Verified User in Higher Education
UH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
(Original )Information

"One of the best Security Awareness out there...!"

What do you like best about KnowBe4 Security Awareness Training?

User friendly and very well demonstrated. Most of the content videos and funny and makes you engage with the content. Content serves to all people irrespective of technical/nontechnical.

What do you dislike about KnowBe4 Security Awareness Training?

Lack of up-to-date content sometimes doesn't provide on time. Content must be deep with a few examples which can demonstrate the different scenarios, which help to understand it better.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Help fight against cybercrimes like information classification, phishing, spam, theft identification, social engineering, password policies, and protecting data.