Multiple changes can be made to the cadences and it always works well. There are no errors in sending the same campaign to more than one user. The integration with SendGrid via API is excellent and keeps the emails sent out of spam. Review collected by and hosted on G2.com.
I would like it to show in calendar form the shipments of the coming days to better organize the number of leads and cadences that are active. Currently, it only shows those that will be sent on the day and without visually considering the daily limit of 500 emails. Review collected by and hosted on G2.com.
I've worked at technology companies my entire career, Salesforce most recently. Software is constantly evolving and none are perfect. What sets Klenty apart from many other solutions I've worked with over decades is how awesome the customer support is when there is an issue. They are amazingly quick to respond. The chat support is great and I've scheduled support calls in less than an hour. Review collected by and hosted on G2.com.
I can easily say the one thing I don't like, in fact I can't stand! But it has nothing to do with Klenty. It's how email providers flag me as spam. It was driving me crazy because it would freeze outgoing emails from my Outlook account but not tell me. I worked with Klenty support and they tweaked my account to minimize getting flagged as spam and "warming-up" my email. Review collected by and hosted on G2.com.
The intent based personalisation is the one that worked wonders for us. This keeps us concentrate on prospects who actually need our solution rather than sending it out to those who aren’t ready for a purchase yet. Review collected by and hosted on G2.com.
Sometimes the dashboards they present for cadences and rep activities seem cluttered. It would be great if that is simplified. Review collected by and hosted on G2.com.
Kelnty allows you to send emails in bulk and track them. Review collected by and hosted on G2.com.
For the moment, there is nothing I don't like, it's just that I cannot financially maintain the tool at this time. Review collected by and hosted on G2.com.
The platform is easy to use and above all the customer support team is always there to assist which speaks volume. By far, I have test number of other platforms but Klenty has been the best cold email platform. Good Job team Klenty and yes don't compromise on customer support team efforts as once the product is sold then its your support team that helps customer use it efficiently. Review collected by and hosted on G2.com.
Would recommend having a plug in for outlook so that email read/click/open status is accurate. Presently if I open any specific email sent to a prospect in sent items then under reports it shows as prospect read/opened/clicked on it so I refrain from opening the sent item in my outlook! If you can work on this one aspect, then Klenty will nail it! Review collected by and hosted on G2.com.
I like Klenty for it ability to integrate into Pipedrive Review collected by and hosted on G2.com.
The user functions and UX/UI is not very good. Sequence/Cadence mobility is sub-standard, not the easiest to use Review collected by and hosted on G2.com.
AI based email campaign generation highly effect in A/B Marketing and spot on collaboration with Hubspot and LinkedIn also the calling support is fantastic! Review collected by and hosted on G2.com.
Nothing to dislike as such the only major issue is perhaps the reporting of email campaigns run through the system Review collected by and hosted on G2.com.
Once you establish and figure out the basics...it checks all the boxes you are looking for. The support has been very good. Anytime we've had questions or needed assistance..our Client Success contact communicates well. They have also worked with us in helping us manage our account/users and been acommodating. Review collected by and hosted on G2.com.
Other than waiting for some beta features...overall...a really great platform that meets our needs. Review collected by and hosted on G2.com.
Our experience with Klenty accounts for several years. We enjoyed staying with them. The tool is very intuitive and comfortable. It provided us with the best email intagration with Pipedrive. Review collected by and hosted on G2.com.
All the disputes were resolved with the dedicated Account Manager or Support, so no dislikes Review collected by and hosted on G2.com.
Klenty let us contact prospects via emails, calls, LinkedIn, text messages, or WhatsApp - individually as well as together. We were able to connect with prospects where they were more active, resulting in opening more conversations. Review collected by and hosted on G2.com.
Klenty helped us reach out to prospects via different channels like emails, calls, LinkedIn, SMS, and WhatsApp — which helped us increase meetings booked by 200% Review collected by and hosted on G2.com.