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4.6 out of 5
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Klenty
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383 out of 384 Total Reviews for Klenty
4.6 out of 5
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Overall Review Sentiment for Klenty
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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TG
Toufa G.
Sales and Business Development Manager
Small-Business(50 or fewer emp.)
What do you like best about Klenty?
Automated Email Outreach, CRM Integration,
Upsides of using Klenty : Increased Productivity, Improved Efficiency Review collected by and hosted on G2.com.
What do you dislike about Klenty?
The reporting and analytics features are basic compared to competitors, which can make tracking the ROI of campaigns more challenging Review collected by and hosted on G2.com.
TW
Tyler W.
Small-Business(50 or fewer emp.)
What do you like best about Klenty?
What I like the most about Klenty isn't the software, or the affordability, it's the people behing the logo that have made the customer experience completely unique compared to any other software I have had. Everytime I have a question they answer so fast, sometimes within just a few minutes. If you are on the fence about what calling software to go with like I was, save yourself valuable time and just go with Klenty. Review collected by and hosted on G2.com.
What do you dislike about Klenty?
That I didn't find out about them sooner! Review collected by and hosted on G2.com.
KO
Karina O.
Prospección Comercial
Mid-Market(51-1000 emp.)
What do you like best about Klenty?
The ease of use and that I don't have to constantly check emails. It's all very automatic. Review collected by and hosted on G2.com.
What do you dislike about Klenty?
What I like least is that sometimes it freezes and needs refreshing. Review collected by and hosted on G2.com.
AK
Ammar K.
Small-Business(50 or fewer emp.)
What do you like best about Klenty?
Their customer service person Elizhabeth was super helpful to solve my problem. She even invited me to a Zoom meeting which made the experience quite smooth. The rest has been decent for me but still is missing many features in comparison to competitors that I have used. Review collected by and hosted on G2.com.
What do you dislike about Klenty?
They don't have Snippets, LinkedIn Automation missing, AI Automatic Reply Suggestions missing, Ability to search for and get new leads is missing, Analytics for Lists should be the same as cadences, we can't schedule or pause a cadence, AI does not classify my prospect replies correctly, when sending out emails you should be able to clear all formatting and actually even get a preview of what the email would look like in the prospect's inbox and how it would like in a phone interface, Review collected by and hosted on G2.com.
EW
Emilio W.
Small-Business(50 or fewer emp.)
What do you like best about Klenty?
It is simple enough so it is easy to use, but complex enough to make high quality e-mails. Also the support is good, everyone is really helpful. It feels like I am really dealing with humans instead of a support only large entreprises can contact. Review collected by and hosted on G2.com.
What do you dislike about Klenty?
I would like to have a bigger database for me to search trough. Although I really like the support, it would be easy if there were a bit more articles on how install e-mail on a different server for example. Review collected by and hosted on G2.com.
CS
Charlie S.
Account Executive
Small-Business(50 or fewer emp.)
What do you like best about Klenty?
I do not like Klenty. They significantly raised my price (66%) since I started with them and forced me to pay annually rather than monthly. Review collected by and hosted on G2.com.
What do you dislike about Klenty?
significantly increased my price and forced me into paying annually rather than monthly
Also the AI features they promote do not work well for me. Review collected by and hosted on G2.com.
AI
Verified User in Internet
Mid-Market(51-1000 emp.)
What do you like best about Klenty?
We use Klenty for lead routing & mass email campaigns. It is easy to integrate with the CRM, which makes it a useful tool for us!
The support team is very proactive! Review collected by and hosted on G2.com.
What do you dislike about Klenty?
The user interface ain't that great, ease of use isn't great. Review collected by and hosted on G2.com.
UC
Verified User in Cosmetics
Mid-Market(51-1000 emp.)
AR
Verified User in Retail
Small-Business(50 or fewer emp.)
What do you like best about Klenty?
Their support and customer service team are very quick in answering any questions I have quickly. I message them almost every week with a question as I am slowly learning the platform and they always are able to help me resolve my issues or concerns. The whole team is super helpeful. Review collected by and hosted on G2.com.
What do you dislike about Klenty?
I am not fond of having to purchase separate accounts for each sales member in order to have separate dashboards/analytics as well as not being able to integrate multiple calendlys. Its a bit pricey to make a separate acount for each sales person. Review collected by and hosted on G2.com.
AB
Agustín B.
Small-Business(50 or fewer emp.)
What do you like best about Klenty?
Multiple changes can be made to the cadences and it always works well. There are no errors in sending the same campaign to more than one user. The integration with SendGrid via API is excellent and keeps the emails sent out of spam. Review collected by and hosted on G2.com.
What do you dislike about Klenty?
I would like it to show in calendar form the shipments of the coming days to better organize the number of leads and cadences that are active. Currently, it only shows those that will be sent on the day and without visually considering the daily limit of 500 emails. Review collected by and hosted on G2.com.
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