What I love about Klenty is its exceptional reporting capabilities. You can get all kinds of reports that you can possibly imagine. Secondly, the level of control you have over everything is amazing. For instance- you can choose whether to prioritize sending first emails or follow-ups.
Other than that, the pricing is very reasonable as opposed to other similar tools and support is great. Review collected by and hosted on G2.com.
I just wish we had the ability to add as many email accounts as we like under one Klenty account. That way you get everything under one hood and it becomes easier to manage things if you are an agency or have a good number of clients.
The other area where Klenty can improve is reporting- though you can get all kinds of reports possible, it would have been better if there was just one place where you could apply filters and get the results you are looking for. It also lacks any sort of report visualization like graphs or charts that may come in handy to indicate trends.
Some other features that would be a great addition include feedback on email copy as you are creating your content and an option to remove any special formatting from your email copy. Review collected by and hosted on G2.com.
Klenty offers advanced and adaptive technology at the good price to offer a tool which help you automate multiple touch points to your prospects like: Sending emails, Connecting on LinkedIn and calling them. They also have their own data base of prospects which can also be used to target right set of people which you think are fit for your product or services. Review collected by and hosted on G2.com.
Their own database is not large enough. If you use it, you should also have one more database tool for reaching out. Review collected by and hosted on G2.com.
The cadence is featured is well rounded and take into the needs of sales team : easy to set-up, flexible, efficient integration with CRM's.
Been using Klenty for 2 teams since 2018 : the product is constantly evolving.
Great support team as well : quick to reply. Review collected by and hosted on G2.com.
Nothing really, Klenty is simple to use and efficient. Review collected by and hosted on G2.com.
The ticketing service of Klenty helps us keep track of issues and makes it easier for us to resolve and respond quickly. It also helps us send personalised mails.
It helps us to automate the responses and even the follow up responses which saves a lot of time. Review collected by and hosted on G2.com.
Pricing is on the higher side and sometimes integrating it becomes a bit of a challenge. Review collected by and hosted on G2.com.
Customizable functionality
Great customer service - especially from Preetham! He was phenomenal at identifying my problem and troubleshooting Review collected by and hosted on G2.com.
They should find a way to drive more automation with LinkedIn and also not make you have to pay for a premium service to automate text messages Review collected by and hosted on G2.com.
In concept, this is a terrific tool. Since it syncs email and LI outreach. Review collected by and hosted on G2.com.
They have TERRIBLE customer service. When requesting assistance, it can take a day and they only will message you. NO CALLS. It's not intuitive to use. Adding campaign data is cumbersome. Review collected by and hosted on G2.com.