(1,400)
4.6 out of 5
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Klenty 
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EV
Verified User in Venture Capital & Private Equity
Small-Business(50 or fewer emp.)
What do you like best about Klenty?
The main reason I selected Klenty as compared to its peers is due to the native Pipedrive integration. Information seamlessly flows in both directions between the two platforms.
One of the most unique features to Klenty (at least a year ago when I compared platforms) was its ability to utilize an algorithm to randomize the email sending to make the emails sent via campaigns appear to be user generated. Most competitors simply use a time-based interval (i.e., 30 or 60 seconds) between emails. Klenty's feature helps to reduce the risk of being flagged as a spam sender by email servers that monitor timing of email traffic.
Klenty has an intuitive dashboard that displays the key performance indicators for my email campaigns. In a quick glance, I can visualize global performance and drill-down into individual recipient interactions. Review collected by and hosted on G2.com.
What do you dislike about Klenty?
The email cadence user interface could be improved. The emails are displayed in a 'tree' format and it is difficult to understand how to change settings on individual emails or the entire cadence at first. This learning curve goes away after you try all features.
The integration between Klenty and my email service provider has failed on multiple occasions in the past. The effort required to re-connect the systems is too cumbersome. I have become aware of this issue due to email replies from recipients not being recognized in Klenty, an unfortunate issue as some recipients were continuously emailed after the initial response should have triggered the campaign to stop.
Klenty could improve their feature set by capturing additional metadata (e.g., location, device type, etc.) from the image tracking. Review collected by and hosted on G2.com.
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383 out of 384 Total Reviews for Klenty
4.6 out of 5
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Overall Review Sentiment for Klenty
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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SP
Sourabh P.
Head of Product and New Business
Information Technology and Services
Small-Business(50 or fewer emp.)
What do you like best about Klenty?
Klenty offers advanced and adaptive technology at the good price to offer a tool which help you automate multiple touch points to your prospects like: Sending emails, Connecting on LinkedIn and calling them. They also have their own data base of prospects which can also be used to target right set of people which you think are fit for your product or services. Review collected by and hosted on G2.com.
What do you dislike about Klenty?
Their own database is not large enough. If you use it, you should also have one more database tool for reaching out. Review collected by and hosted on G2.com.
AI
Alexandre I.
Head of Sales
Small-Business(50 or fewer emp.)
What do you like best about Klenty?
The cadence is featured is well rounded and take into the needs of sales team : easy to set-up, flexible, efficient integration with CRM's.
Been using Klenty for 2 teams since 2018 : the product is constantly evolving.
Great support team as well : quick to reply. Review collected by and hosted on G2.com.
What do you dislike about Klenty?
Nothing really, Klenty is simple to use and efficient. Review collected by and hosted on G2.com.
UF
Verified User in Financial Services
Mid-Market(51-1000 emp.)
What do you like best about Klenty?
The ticketing service of Klenty helps us keep track of issues and makes it easier for us to resolve and respond quickly. It also helps us send personalised mails.
It helps us to automate the responses and even the follow up responses which saves a lot of time. Review collected by and hosted on G2.com.
What do you dislike about Klenty?
Pricing is on the higher side and sometimes integrating it becomes a bit of a challenge. Review collected by and hosted on G2.com.
JS
Jordan S.
CEO and Founder
Small-Business(50 or fewer emp.)
ZN
Zubair N.
SDR
Enterprise(> 1000 emp.)
AD
Andaman D.
Customer Success Specialist
Mid-Market(51-1000 emp.)
UI
Verified User in Information Technology and Services
Small-Business(50 or fewer emp.)
What do you like best about Klenty?
Customizable functionality
Great customer service - especially from Preetham! He was phenomenal at identifying my problem and troubleshooting Review collected by and hosted on G2.com.
What do you dislike about Klenty?
They should find a way to drive more automation with LinkedIn and also not make you have to pay for a premium service to automate text messages Review collected by and hosted on G2.com.
AC
Abhishek C.
SDR
Small-Business(50 or fewer emp.)
IZ
Ira Z.
President (Executive Recruiter)
Small-Business(50 or fewer emp.)
What do you like best about Klenty?
In concept, this is a terrific tool. Since it syncs email and LI outreach. Review collected by and hosted on G2.com.
What do you dislike about Klenty?
They have TERRIBLE customer service. When requesting assistance, it can take a day and they only will message you. NO CALLS. It's not intuitive to use. Adding campaign data is cumbersome. Review collected by and hosted on G2.com.
MD
Matthew D.
Distribution Manager
Small-Business(50 or fewer emp.)
klenty Categories on G2
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